D • Warranty; Dexcom Receiver Limited Warranty - Dexcom ONE+ User Manual

D • Warranty

Dexcom receiver limited warranty

What is covered and for how long?
Dexcom, Inc. or its local Dexcom affiliate ("Dexcom") provides a limited warranty to the individual end user ("you" or "User")
that the Dexcom receiver (the "receiver") is free from defects in material and workmanship under normal use ("limited
warranty") for the period commencing on the date of original purchase and expiring one (1) year thereafter, provided it is not
modified, altered, or misused.
Note: If you received this receiver as a replacement for an in-limited-warranty receiver, the limited warranty for the
replacement receiver shall continue for the remaining limited warranty period on the original receiver, but the replacement is
not subject to any other warranty.
System modifications are not permitted and void all warranties
This limited warranty is based on User properly using the continuous glucose monitoring system in accordance with the
documentation provided by Dexcom. You are not permitted to use the continuous glucose monitoring system otherwise.
Misusing the continuous glucose monitoring system, improperly accessing it or the information it processes and transmits,
"jailbreaking" or "rooting" your continuous glucose monitoring system or cell phone, and taking other unauthorized actions
may put you at risk, cause the continuous glucose monitoring system to malfunction, are not permitted, and void your limited
warranty.
This limited warranty does not cover:
Defects or damage resulting from accident, misuse, abuse, neglect, unusual physical, electrical or electromechanical
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stress, modification of any part of the product, or cosmetic damage.
Equipment with the SN number removed or made illegible.
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All surfaces and other externally exposed parts that are scratched or damaged due to normal use.
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Malfunctions resulting from the use of the receiver in conjunction with accessories, ancillary products, and peripheral
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equipment, whether hardware or software, not furnished or approved by Dexcom.
Defects or damage from improper testing, operation, maintenance, installation, or adjustment.
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Installation, maintenance, and service of products or services other than the CGM system (which may be subject to a
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separate limited warranty), whether provided by Dexcom or any other party; this includes your cell phone or smart device
and your connection to the Internet.
A receiver that has been taken apart physically or has had any of its software accessed in any unauthorized manner.
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Water damage to the receiver. Although the receiver is designed to withstand splashing, you should avoid getting the
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receiver wet.
Dexcom's obligations under the limited warranty
During the limited warranty period, Dexcom will replace, without charge to User, any defective receiver.
To obtain assistance regarding a defective receiver, contact Dexcom Technical Support at
Dexcom distributor.
Limits on Dexcom's limited warranty and liability obligations
The limited warranty described above is the exclusive limited warranty for the receiver, and in lieu of all other warranties,
expressed or implied, either in fact or by operation of law, statutory or otherwise.
Dexcom expressly excludes and disclaims all other warranties, express or implied, including without limitation any warranty of
merchantability, fitness for a particular purpose, or non-infringement, except to the extent prohibited by applicable law.
Dexcom shall not be liable for any special, incidental, consequential, or indirect damages, however caused, and on any theory
of liability, arising in any way out of the sale, use, misuse, or inability to use, any Dexcom ONE+ or any feature or service
provided by Dexcom for use with Dexcom ONE+.
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dexcom.com or contact your local