Appendix D | Warranty - Dexcom Pro Q User Manual

Appendix D
This appendix covers our warranty information outlining what Dexcom covers and for
how long.
D.1 Dexcom Transmitter Limited Warranty
What's Covered and for How Long?
Dexcom, Inc. ("Dexcom") provides a limited warranty to the original purchaser ("you"
or "Purchaser") that the Dexcom Pro Q transmitter (the "transmitter") is free from
defects in material and workmanship under normal use ("Limited Warranty") for the
period commencing on the date of first use by the original purchaser (the "Date of
First Use") and expiring three (3) months thereafter; provided, that, the Date of First
use occurs within five (5) months of the date of shipment (or disbursement) of the
transmitter to you ("Warranty Period").
Note: If you received this transmitter as a replacement for an in-warranty transmitter,
the Limited Warranty for the replacement transmitter shall continue for the remaining
Warranty Period on the original transmitter, but the replacement is not subject to any
other warranty.
What Isn't Covered?
This Limited Warranty is based on the Purchaser properly using the CGM system in a
timely manner and in accordance with the documentation provided by Dexcom. You are
not permitted to use the CGM system otherwise. Misusing the CGM system, improperly
accessing it or the information it processes and transmits, "jailbreaking" your CGM
system or cell phone, and taking other unauthorized actions may put you at risk, cause
the CGM system to malfunction, are not permitted and void your Limited Warranty.
This Limited Warranty doesn't cover:
• Defects or damage resulting from accident, misuse, abuse, neglect, unusual
physical, electrical or electromechanical stress, modification of any part of the
product, or cosmetic damage.
• Equipment with the ID number removed or made illegible.
Dexcom Pro Q ™ System User Guide
Appendix D: Warranty
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Warranty
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