Gap In Trend Graph - Dexcom ONE+ User Manual

Issue
System Check alert — Error found (Receiver).
System check
Error found
Code: xxxxx
You won't get sensor readings
or alerts.
Contact Tech Support or your
local Dexcom distributor.
Solution
Contact Dexcom Technical Support at

Gap in trend graph

Issue
When you aren't getting sensor readings, your trend graph may show a gap in the trend dots.
In the following example, you can see the gap where your current dot should be:
Signal Loss
Always keep phone within 6 meters of
sensor. Wait up to 30 minutes.
App
3 Hours 6
12
Solution
When your sensor readings resume, up to 24 hours of missed sensor readings can fill in on the trend graph.
dexcom.com or contact your local Dexcom distributor. Give them the error code.
No Alerts
Help
12 24
22
18
14
10
3.9
2
1 2 Now
12 • Troubleshooting |
Receiver
7
Dexcom ONE+ User Guide
61
No Alerts
Signal Loss
Help
16.7
14.0
3.9
2.2
8 9 Now