Htek UC924E User Manual
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Htek UC924E User Manual

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Notices Information
Htek IP Phones UC924E
User Manual
Version 2.0.4.4.24
Feb. 2018
1

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Summary of Contents for Htek UC924E

  • Page 1 Notices Information Htek IP Phones UC924E User Manual Version 2.0.4.4.24 Feb. 2018...

  • Page 2: Notices Information

    Nanjing Hanlong Technology CO., LTD. When this document is made available on www.htek.com , Nanjing Hanlong Technology Co., LTD. gives its right to download and print copies of this content only for private use as a user manual.

  • Page 3: Fcc Statement

    Notices Information damage the surface or internal electronics of the phone. FCC Statement 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including inte rference that may cause undesired operation.

  • Page 4: Summary Of Changes

    Summary of changes Summary of changes This section describes the changes to this user manual for each release and user manual version. Change for Release x.0.4.0.10,Manual version x.0.4.0.10 Major updates have occurred to the following sections: Label Scroll  Change for Release x.0.4.0,Manual version x.0.4.0 Major updates have occurred to the following sections: IPv6 ...

  • Page 5: Change For Release X.0.3.93,Manual Version X.0.3.93

    Summary of changes Change for Release x.0.3.93,Manual version x.0.3.93 Major updates have occurred to the following sections: Check-Syn With Authenticate  Call Back  Change for Release x.0.3.88,Manual version x.0.3.88 Major updates have occurred to the following sections: Visual Alert for BLF Pickup ...

  • Page 6: Table Of Contents

    Table of Content Table of Content Notices Information ------------------------------------------------------------------------------------2 Copyright -------------------------------------------------------------------------------------------2 Safety Instructions --------------------------------------------------------------------------------2 WEEE Warning------------------------------------------------------------------------------------2 Cleaning --------------------------------------------------------------------------------------------2 FCC Statement ------------------------------------------------------------------------------------3 Summary of changes ----------------------------------------------------------------------------------4 Change for Release x.0.4.0.10,Manual version x.0.4.0.10 --------------------------------4 Change for Release x.0.4.0,Manual version x.0.4.0 ----------------------------------------4 Change for Release x.0.3.98.O,Manual version x.0.3.98.O -------------------------------4 Change for Release x.0.3.98.A,Manual version x.0.3.98.A--------------------------------4 Change for Release x.0.3.98,Manual version x.0.3.98 -------------------------------------4 Change for Release x.0.3.93,Manual version x.0.3.93 -------------------------------------5...
  • Page 7 Table of Content General Settings -------------------------------------------------------------------------------- 36 Web Login ---------------------------------------------------------------------------------- 36 Administrator Password ------------------------------------------------------------------ 37 Display Mode ------------------------------------------------------------------------------ 38 Language ----------------------------------------------------------------------------------- 39 Wallpaper ----------------------------------------------------------------------------------- 41 Screen Saver ------------------------------------------------------------------------------ 43 Backlight ------------------------------------------------------------------------------------ 46 Time and Date ----------------------------------------------------------------------------- 47 LED Status Setting ------------------------------------------------------------------------ 54 Key as Send-------------------------------------------------------------------------------- 55 Network Setting --------------------------------------------------------------------------------- 56 IPv4 ------------------------------------------------------------------------------------------ 56...
  • Page 8 Table of Content Other features settings ------------------------------------------------------------------------------ 96 Action URL --------------------------------------------------------------------------------------- 96 Softkey Layout----------------------------------------------------------------------------------- 97 Programmable Key ----------------------------------------------------------------------------- 98 Exp Key------------------------------------------------------------------------------------------- 99 Basic Call Features ---------------------------------------------------------------------------------- 99 Place a Call -------------------------------------------------------------------------------------- 99 End a Call ---------------------------------------------------------------------------------------101 Redial a Call ------------------------------------------------------------------------------------102 Receive a Call ----------------------------------------------------------------------------------102 Incoming Call Show Mode -------------------------------------------------------------------103 Auto Answer ------------------------------------------------------------------------------------104...
  • Page 9 Table of Content Broadsoft Group -------------------------------------------------------------------------------147 Conference--------------------------------------------------------------------------------------148 Forward ------------------------------------------------------------------------------------------148 Transfer------------------------------------------------------------------------------------------149 Hold ----------------------------------------------------------------------------------------------150 Group Listening --------------------------------------------------------------------------------151 DND ----------------------------------------------------------------------------------------------151 Redial --------------------------------------------------------------------------------------------152 SMS ----------------------------------------------------------------------------------------------153 Send SMS ---------------------------------------------------------------------------------153 Set SMS Line Key------------------------------------------------------------------------154 Record -------------------------------------------------------------------------------------------154 URL Record-------------------------------------------------------------------------------------155 Paging -------------------------------------------------------------------------------------------156 Shared Line -------------------------------------------------------------------------------------157 Public Hold --------------------------------------------------------------------------------------159 Private Hold -------------------------------------------------------------------------------------160 Share line ---------------------------------------------------------------------------------------161 Hot Desking -------------------------------------------------------------------------------------162...
  • Page 10 Table of Content How to make Ringtone? ----------------------------------------------------------------------194 How to use Open VPN? ----------------------------------------------------------------------194 Provisioning Guide on Free PBX------------------------------------------------------------194 Redundancy Server ---------------------------------------------------------------------------194 How to Use Auto Provision Phonebook? --------------------------------------------------194 All Documents ----------------------------------------------------------------------------------194...

  • Page 11: Getting Started

    Getting Started Getting Started Packing List The package contains the following parts, please check if all the items are not missed: 1. The phone device 2. The footstand...
  • Page 12 Getting Started 3. Handset 4. Headset cord 5. Power adapter 6. Ethernet cable 7. Quick installation reference...

  • Page 13: Phone Installation

    Getting Started Phone Installation 1. Attach the Foot stand...

  • Page 14: Connect The Handset And Optional Headset

    Getting Started 2. Connect the Handset and optional Headset 3. Connect the Network and Power...

  • Page 15: Initialization

    Getting Started Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display “Booting” And then show “Initializing “during the initialization.

  • Page 16: Status

    Getting Started Then IP Phone will show Reboot information: By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server. Status You can view the system status of your phone via phone user interface or web user interface.
  • Page 17 Getting Started 2. Press Menu →Status →Network 3. Press Menu →Status →Network→IPV4...
  • Page 18 Getting Started 4. Press Menu →Status →Network→IPV6 5. Press Menu →Status →Account(UC924E support four accounts)

  • Page 19: Registration

    Getting Started To view the phone status via Web interface: Login webpage ( For How to login, please refer to Login) View the information of Version, Account and Network. Registration To register via phone interface:...
  • Page 20 Getting Started Press Menu SettingAdvanced setting (default password: admin)Accounts Select the desired account Select Enable for Account active Filled the SIP Server Filled the Failover SIP server if need (Optional) Filled the Outbound Proxy (Optional) Filled the SIP User ID, Authenticate ID Filled the password, Name (shown on LCD) and Ringtone.
  • Page 21 Getting Started 1. Login webpage and Click AccountBasic 2. Select the desired Account 3. Select Yes for Account Active 4. Filled the Primary SIP SERVER and other account information 5. Click to save the configuration. To register via DHCP SIP Server: 1.
  • Page 22 Getting Started Note: 1. All fields with must be filled. If changed, it requires a phone restart. 2. Account Status says the account registered successfully or not.

  • Page 23: Idle Screen

    The Line keys are can be used as other function keys(e.g.: 5. DSS key BLF) UC924E support 28 keys,you can configure different type.you 6.Multipage key can view and use these keys by pressing the multipage key. This shows the backgrounds picture. You can also change it.

  • Page 24: Getting Familiar With Your Phone

    Getting Familiar with Your Phone Getting Familiar with Your Phone Hardware Components Preview Item Description To Presentation all information about the date& time, LCD screen accounts, soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status The phone supported up to 4 accounts Line keys 1.
  • Page 25 Getting Familiar with Your Phone 1. OK. Up arrow key: To move up of the selection shows on the screen. Right arrow key: To move right of the selection shows on the screen. Navigation keys Left arrow key: To move left of the selection shows the screen.

  • Page 26: Icon Preview

    Getting Familiar with Your Phone Stay green: Idle Stay red: Busy Blinked green: Ring Back Blinked red: A call incoming Steady orange: During a call Blinked orange: Public Hold Blinked green: Private Hold Light Drown: Unregistered 23. Hot desking 24. ACD 25.
  • Page 27 Getting Familiar with Your Phone Line(Registered succeed) Line (Unregistered) Line(Ringing) Speed Dial BLF(Ringing) BLF(Talking) Speakerphone mode Handset mode Headset mode Voice messages...
  • Page 28 Getting Familiar with Your Phone Text message Mute Do Not Disturb Volume is 0 SRTP Hold Dialed calls Received calls Missed calls Forward calls Conference Keypad locked Keypad unlocked Pick up...
  • Page 29 Getting Familiar with Your Phone Call Park Intercom/Paging DTMF Prefix XML Group Local Group XML Browser LDAP Broadsoft Group Conference Forward Transfer Hold Line on Hold Redial Call Return...

  • Page 30: Led Instruction

    Getting Familiar with Your Phone Record Recording Group Listening Shared Line Other Functions LED Instruction This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting Power Indicator LED...

  • Page 31: Blf Or Blf List Key Led :( Line/Line Key Set As Blf)

    Getting Familiar with Your Phone Steady Green Off hook or during a conversation. Blinked red Ringing. Idle status BLF or BLF List Key LED : ( Line/Line Key set as BLF) LED Status Description Steady Green Idle status for the monitored line The monitored line is calling or during a Steady Red call...

  • Page 32: Other Key Led

    Getting Familiar with Your Phone status when a member of the SCA group in progressing status Blinked red every 100ms Alerting a member of the SCA group in active Stay green status when there is an incoming call designated for the SCA group Other member of the SCA group’s led Stay red status when a member of the SCA group...
  • Page 33 Getting Familiar with Your Phone Firmware(IMG,BOOT,ROM) Device Cert Language Expansion Module EHS Version Network Account Call Forward Function Key(Line and Line Key setting) More Key see Line Key Overview Key as Send Features Hot Line Anonymous Call DND Code History Setting All Contacts Local Contacts Directory...

  • Page 34: Line Key Function Overview

    Getting Familiar with Your Phone Pcap Feature Line Key Function Overview Line Speed Dial BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Local Group XML group LDAP XML Browser Broadsoft group Conference...
  • Page 35 Getting Familiar with Your Phone Forward Transfer Hold Group Listening Redial Call Return Record URL Record Paging Shared Line Public Hold Private Hold Hot Desking Zero Touch Multicast Paging...

  • Page 36: Basic Setting Configuration

    Basic Setting Configuration Basic Setting Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… General Settings Web Login Get the IP address: Press Menu →Status →Information. Input the IP Address in the web browser. Input the user name (default is admin), password (default is admin).

  • Page 37: Administrator Password

    Basic Setting Configuration Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server ’s IP address: server port.”, for example, “192.168.0.122: 5090”.

  • Page 38: Display Mode

    Basic Setting Configuration To change to password via Web Interface 1. Management → Password 2. Fill the value 3. Click to save the configuration. Note: When you use the web interface: user name: admin password: admin(default) Display Mode This phone support two Display mode: Text and Icon.

  • Page 39: Language

    Basic Setting Configuration Icon Mode: all Items are shown same as the main with Icon. Text Mode: Only the 8 main items will be shown as icon, and others all text description. To Configure Display mode via phone interface: 1. Press Menu DisplayDisplay Mode 2.
  • Page 40 Basic Setting Configuration Press or Save soft key to save the configuration.

  • Page 41: Wallpaper

    Basic Setting Configuration To change the language via Web Interface Setting → Preference →Web Language Select the necessary one. Press to save the configuration. Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone. Wallpaper To change the preferred one picture for you by the following steps: To change the wallpaper via phone interface:...
  • Page 42 Basic Setting Configuration To change the wallpaper via web interface: 1. Click SettingPreference 2. Select the desired wallpaper picture to upload. 3. Click to save the setting. To delete the wallpaper via web interface: 1. Click SettingPreference 2. Select the desired wallpaper to delete. 3.

  • Page 43: Screen Saver

    Basic Setting Configuration Note: System wallpaper (Wallpaper1-Wallpaper6) cannot be deleted and only color IP Phone support upload wallpaper. Screen Saver There are three types of screen saver: Time & Logo, Photo Switch and Photo. Time & Logo: when the screensaver works, it will show Time and logo in turns. Photo Switch: all screensaver pictures display one by one.
  • Page 44 Basic Setting Configuration 1. To press Menu → Display → Screensaver... 2. Press or press Switch soft key to Choose the Time-out as off. 3. Press or Save soft key to save the selected configuration. To upload screen saver via Web interface: Setting →...
  • Page 45 Basic Setting Configuration To delete upload screen saver phone via Web interface: 1. Setting → Preference 2. Select the photo that to delete. 3. Click Delete to delete the photo. Note: System Screen Photo (ScreenSaver1-ScreenSaver3) cannot be deleted and only color IP Phone support upload wallpaper.

  • Page 46: Backlight

    Basic Setting Configuration To wake up screen saver via Web interface: 1. Setting → Preference 2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial Note: 1. The upload Photo size should be less than 2M bytes, name length should be less than 48, and the File name should be letters, numbers or underline '_' and photo number should be less than 9.

  • Page 47: Time And Date

    Basic Setting Configuration Time and Date The time and date showed on the idle page can be set manually or automatically synchronized to NTP server. To configure the time and Date by SNTP setting via phone interface 1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings 2.
  • Page 48 Basic Setting Configuration To configure time and date manually via phone interface 1. To press Menu → Setting → Basic setting → Time & Date → Manual Settings 2. Press or change time, or you can input the right time. 3.
  • Page 49 Basic Setting Configuration To configure the DHCP time via phone interface 1. To press Menu → Setting → Basic setting → DHCP time 2. Press to change between Disable and Enable. 3. Press or Save soft key to save the configuration. To configure the DHCP Option 100 To press Menu →...
  • Page 50 Basic Setting Configuration To configure the NTP Server by web interface Login Login name: admin, password: admin(default) Setting → Date &Time →NTP Server Fill the value in the blank. To configure the Backup NTP Server by web interface...
  • Page 51 Basic Setting Configuration Setting → Date &Time →Backup NTP Server Fill the value in the blank. Click to save the configuration To change the Time Zone and Date Display Format via web interface Setting → Date &Time Select your time zone. Press to save the configuration.
  • Page 52 Basic Setting Configuration To change the SIP Date Override Time via web interface Setting → Date &Time→Account Select On or Off for SIP Date Override Time . Click to save the configuration. To change the Account via web interface...
  • Page 53 Basic Setting Configuration Setting → Date &Time→Account. Select desired Account. Click to save the configuration. To change the Daylight Saving Time via web interface Setting → Date &Time→Daylight Saving Time Select Disable or Enable or Auto for Daylight Saving Time. Click to save the configuration.

  • Page 54: Led Status Setting

    Basic Setting Configuration Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information. Daylight Saving Time Daylight Saving Time (DST) is the practice of temporary advancing clocks during the summertime so that evenings have more daylight and mornings have less.

  • Page 55: Key As Send

    Basic Setting Configuration For the LED status description, see: LED Instruction Power Indicator LED Key as Send To configure Key as Send via phone interface: 1. Press Menu →Features → Key as Send 2. Press key to select the enable choice. 3.

  • Page 56: Network Setting

    Save soft key to save the configuration Network Setting Htek IP Phone supports IPv4、 IPv6、 IPv4&IPv6.They have three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically.
  • Page 57 Basic Setting Configuration To configure IPv4 via Web interface: 1. Click NetworkBasic Internet Port 2. Select IPv4 for Internet Port 3. Click for the setting. To configure DHCP via phone interface: 1. Press MenuSettingAdvanced Settings (password: admin) NetworkWAN Port IPv4DHCP mode. 2.
  • Page 58 Basic Setting Configuration Click Save and restart the phone. Press the Save soft key to accept the change or the Cancel soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port.
  • Page 59 Basic Setting Configuration To configure Network via web interface: 1. Click NetworkBasicIPv4 setting 2. Select the desired Type: DHCP, Static or PPPoE 3. Filled the necessary information. 4. Click the SaveSet and restart the phone.

  • Page 60: Ipv6

    Basic Setting Configuration IPv6 If you set IP Mode to IPv6,IP phone will use IPv6 address. IPv4 has two network modes: DHCP, Static To configure IPv6 via phone interface: 1. Press MenuSettingAdvanced Settings (password: admin) NetworkWANPort IP Port Mode. 2. Press to change the IP Port Mode..
  • Page 61 Basic Setting Configuration To configure IPv6 via Web interface: 1. Click NetworkBasic Internet Port 2. Select IPv6 for Internet Port 3. Click for the setting. To configure DHCP via phone interface: 1. Press MenuSettingAdvanced Settings (password: admin) NetworkWAN Port IPv6DHCP mode. 2.
  • Page 62 Basic Setting Configuration Click Save and restart the phone. To configure Network via web interface: 1. Click NetworkBasicIPv6 setting 2. Select the desired Type: DHCP, Static 3. Fill required fields. 4. Click the SaveSet and restart the phone.

  • Page 63: Ipv4&Ipv6

    Basic Setting Configuration IPv4&IPv6 If you set IP Mode to IPv4&IPv6,IP phone will support both IPv4 and IPv6 address. The settings of DHCP, Static, and PPPoE are same as above. To configure IPv4&IPv6 via phone interface: Press MenuSettingAdvanced Settings (password: admin) NetworkWANPort IP Port Mode.

  • Page 64: Pc Port

    Basic Setting Configuration 1. Click NetworkBasic Internet Port 2. Select IPv4&IPv6 for Internet Port 3. Click for the setting. Note: Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.
  • Page 65 Basic Setting Configuration Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port  Connect to Expansion Module. Click Save Click the OK button, then the phone will reboot To configure Bridge via web interface: 1. Click NetworkBasic 2. Select 3. Click and the phone will reboot automatically To configure Router via web interface: 1.

  • Page 66: Contact Setting

    Basic Setting Configuration To configure PC Connect to Expansion Module via web interface: Click NetworkBasic Select As Connect to Expansion Module Click and the phone will reboot automatically Contact Setting This section provides the operating instructions for managing contacts. The topics include: ...

  • Page 67: Local Directory

    Basic Setting Configuration  LDAP  Search Contact Local Directory In the directory, you can add or delete your friends, business partner or anyone others’ phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed.
  • Page 68 Basic Setting Configuration 3. Press Option soft key → Add to Contacts 4. Edit the necessary information as Name, Phone number… 5. Press save soft key or to add the contacts successfully. To add contacts via web interface: 1. Click DirectoryDirectory 2.
  • Page 69 Basic Setting Configuration B: To add contacts into blacklist To add blacklist manually via phone interface: 1. Press Menu → Directory → Blacklist 2. Press Add soft key. 3. Enter the necessary information as Name, Phone number … 4. Press save soft key or to add the contacts successfully.
  • Page 70 Basic Setting Configuration 4. Edit the necessary information as Name, Phone number… 5. Press save soft key or to add successfully. Upload Contacts photo via web interface: Click Directory and select the desired contact. Click Choose file to select the photo for the contact Click to upload the photo.
  • Page 71 Basic Setting Configuration When you place a call from the contact, the phone idle screen will show the contact photo. Note: The format of the photo supported is jpg or bmp Photo size should be less than 2M bytes, name length should be less than 48 . To import or export the contact list You can manage your phone’s local directory via phone or web user interface.
  • Page 72 Basic Setting Configuration only import or export the contact list via web interface. To import an XML file of contact list via web interface: Click on Directory Click Browse to select a contact list file (file format must be .xml) from your local system.

  • Page 73: Remote Phonebook

    Press DirectoryLeft ButtonLeft Button, and then you can see the item you set, press enter you will find the detail. For More detail, please refer to: Remote Phonebook www.htek.com Note: Every remote contact only supports 1000 contacts. LDAP Phonebook When use the LDAP feature, you can get the LDAP Phonebook directly.
  • Page 74 Basic Setting Configuration 2. Filled the LDAP Name Filter: This parameter specifies the name attributes for LDAP searching. The “%” symbol in the filter stands for the entering string used as the prefix of the filter condition. For example (cn=%), when the name prefix of the cn of the contact record matches the search criteria, the record will be displayed on the IP PHONE LCD.
  • Page 75 Basic Setting Configuration To configure LDAP Key via web interface: 1. Click Function KeyLine Key choose Line Key 1(for example) 2. Select LDAP in the Type field. 3. Click Saveset to save the configuration. To Configure LDAP Key via phone interface: 1.

  • Page 76: Search Contact

    When press the LDAP Key the LCD will display as following: For More detail, please refer to LDAP Notes www.htek.com Search Contact You can search contact in all contacts, local contacts, remote contacts and LDAP contact. To search contact in all contacts: 1.
  • Page 77 Basic Setting Configuration Note: If you don’t click the OK softkey, then IP Phone will display the relevant contacts automatically within 5 seconds To search contact in Local contacts: 1. Click the Directory softkey on Idle interface. 2. Click the button and select the Local contacts list.

  • Page 78: Call History Setting

    Basic Setting Configuration Note: If you don’t click the OK softkey, then IP Phone will display the relevant contacts automatically within 5 seconds To search contact in Remote contacts: 1. Click the Directory softkey on Idle interface. 2. Click the button and select the remote contacts list.
  • Page 79 Basic Setting Configuration 2. Press or Switch soft key to enable History record. 3. Press Save soft key to save the configuration. To check the call history via phone interface : Press the History soft key. The LCD screen displays All Calls list. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
  • Page 80 Basic Setting Configuration To delete an entry from the call history list via phone interface: 1. Press the History soft key. 2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls. 3.
  • Page 81 Basic Setting Configuration To Dial a call from Call History via web interface: Click DirectoryCall History Select the desired history item, and click Tel Number. Then the call is dialed on phone.

  • Page 82: Audio Settings

    Basic Setting Configuration To Dial a call from Call History via phone interface: 1. Press History soft key or press Menu → History → Local history 2. Press to select the targeted one. 3. Press the Send soft key, , or , or the corresponding line key.
  • Page 83 Basic Setting Configuration To adjust the Ring tone volume via phone interface: 1. Option 1: To press on the idle page 2. Option 2: To press during the call is ringing To adjust the handset volume via phone interface: To press during a call in handset mode.

  • Page 84: Ring Tone

    Basic Setting Configuration To adjust the speaker Volume via phone interface: To press during a call in speaker mode. Ring Tone You can adjust the type and volume of the ring tone. To adjust the Ring Tone Type via Phone interface : 1.
  • Page 85 Basic Setting Configuration To adjust the Ring Tone Type via Web Interface 1. Setting → Preference → Ring Tone 2. Select the wanted one 3. Click to save the configuration.
  • Page 86 Basic Setting Configuration To configure Distinctive Ring Tone via Phone Interface 1. Press Directory 2. Select the target contact 3. Press Detail soft key to edit the contact. 4. Press to select the wanted Ring Tone for the contact 5. Press Save soft key to save the contact. To configure Distinctive Ring Tone via Web Interface 1.

  • Page 87: Voice Mail Tone

    Basic Setting Configuration Click Ring tone for more information. Voice Mail Tone This option can set whether to play the beep for phone's voice mail Click the Setting  Preference Select On or Off for Voice Mail Tone. Click for the setting. Play Hold Tone When you hold the phone, Whether to play hold tone Click the Setting ...

  • Page 88: Play Hold Tone Delay

    Basic Setting Configuration Click for the setting. Play Hold Tone Delay When you hold the phone. How many seconds to play beep? Click the Setting  Preference Set Enable or Disable for Play Hold Tone Delay. Click for the setting. System Settings Dial Plan Dial plan is a string of characters that governs the way this phone processes the inputs...

  • Page 89: Dial-Now Timeout

    Note: Illegal input will fall back to default: {[x*]+}. For More, please refer to dial plan www.htek.com Dial-Now Timeout Dial-Now Timeout means that when you entry the number which matching with dial plan, it will dial out automatically after some time when you stop enter the number.

  • Page 90: No Key Entry Timeout

    Basic Setting Configuration Click Webpage Setting → Preference Fill the blank of Dial-Now Timeout: for example 5(seconds).(0 means dial out immediately). Click the button to save the configuration No Key Entry Timeout No Key Entry Timeout means that when you entry the number, it will dial out automatic ally after some time when you stop enter the number.

  • Page 91: Emergency Call

    Basic Setting Configuration Emergency Call Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly.

  • Page 92: Show Missed Calls

    Basic Setting Configuration To configure Label Scroll via web interface: Click the Setting  Preference Select Enable or Disable for Label Scroll. Click for the setting. Show Missed Calls Whether to show missed call notification on LCD To configure Label Scroll via web interface: Click the Setting ...

  • Page 93: Detect Ip Conflict

    Basic Setting Configuration Click the Setting  Preference Set Enable or Disable for Reboot in Talking. Click for the setting. Detect IP Conflict LCD can display message when IP conflict Click the Setting  Preference Set Enable or Disable for Detect IP Conflict. Click for the setting.
  • Page 94 Basic Setting Configuration Lock & Answer 3. Press Save or OK key to save the configuration. To disable Keypad Lock via Phone 1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock 2. Press Info or Switch to change to choose Off. 3. Press Save or OK key to save the configuration. To enable Keypad Lock via Webpage 1.

  • Page 95: Suppress Dtmf Display

    Basic Setting Configuration To Disable Keypad Lock via Webpage 1. Click Webpage Setting →Features 2. To choose Disable for the Phone Lock. 3. To click to save the configuration. Suppress DTMF Display In order to ensure safety in Call process, you can choose whether to hide DTMF Click the Setting ...

  • Page 96: Suppress Dtmf Display Delay

    Action URL To configure action url via web interface: 1. Click SettingAction URL 2. Filled the needed value in the necessary blank. 3. Click to save the setting. Click Action URL for more how to use, or check on www.htek.com...

  • Page 97: Softkey Layout

    Other features settings Softkey Layout This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking. To configure Soft key via web interface: 4. Click SettingSoftkey Layout 5.

  • Page 98: Programmable Key

    Other features settings 8. Click to change to position or each feature. 9. Click to save the configuration. Note: 1. When there more than 5 items in the Enable field, the last softkey will display More, and last two item will show in the next page softkey, you can check by press more.

  • Page 99: Exp Key

    Basic Call Features 4. By clicking , all setting of the keys will be back to default. Exp Key It only works when there is expansion module connected with the phone. For Exp Key configuration, please refer to: UC46 User manual.
  • Page 100 Basic Call Features To place a call by Headset: 1. Press the ( light is Green) 2. Enter the desired number. 3. Press , or press the Send softkey, then the call is sending. Using headset to place and answer calls for all time 1.

  • Page 101: End A Call

    Basic Call Features 2. Press the number. 3. Press press the Send soft key, then the call is sending. To place a call by call history or Directory via phone interface. 1. Press the History soft key (On the idle page) or Menu → History /Directory 2.

  • Page 102: Redial A Call

    Basic Call Features Press the Cancel soft key or press or press Note: 1. During the conference, to end the call is same as mentioned above. Redial a Call 1. To redial the last placed call from the IP Phone 2.

  • Page 103: Incoming Call Show Mode

    Basic Call Features 3. To press Silence soft key, and then the call will keep silent, no ring tone display. Incoming Call Show Mode There are two incoming call show modes for this phone: 1. name and number of the contacts 2.

  • Page 104: Auto Answer

    Basic Call Features Auto Answer Enable auto answer feature, you will answer all incoming call automatically. To enable Auto Answer via Web interface 1. To Click Account → Advanced 2. To choose Yes for the Auto Answer. 3. To click Saveset to save the configuration. To Disable Auto Answer via Webpage 1.

  • Page 105: Call Transfer

    Basic Call Features To make a call on hold during three modes: To hold a call under handset mode: 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the call on hold. To hold a call under headset mode: 1.
  • Page 106 Basic Call Features Blind Transfer When you use this feature, you can transfer 1. Press or Transfer soft key during the conversation, the call is on hold now. 2. Enter the number that transfers to. 3. Press , and now the blind transfer completed. Attended Transfer When you use this feature, you can 1.
  • Page 107 Basic Call Features Semi-Attended Transfer 1. Press or transfer soft key during the conversation, the call is on hold now. 2. Enter the number transfer to, and then press , then you can hear the ring tone. 3. Press or the Tran soft key, and now the Semi-attended transfer completed. BLF Transfer 1.
  • Page 108 Basic Call Features Hold transfer on Three Way conference: Setting  Features  Three Way Call Release Type: Transfer. 2. A place a call to B, B answer, A place a call to C again, C answer, A press the conference then A , B and C will establish meeting.

  • Page 109: Call Conference

    Basic Call Features NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function. Call Conference This IP Phone supports up to 5-way conference. 5-way conference 1.

  • Page 110: Call Forward

    Basic Call Features conference.(and now this is 4-way conference ) 10. A press line 4 key, the call is placed on hold. 11. A enter the number of E and then press send soft key or 12. E answering the call. 13.
  • Page 111 Basic Call Features To configure static forward To configure always forward With this feature, all incoming calls will forward immediately to configured number. 1. Press Menu → Features → Call forward →Always Forward. 2. Press to select the enable choice 3.
  • Page 112 Basic Call Features To configure busy forward With this feature, the incoming calls are immediately forwarded if the phone is busy. 1. Press Menu →Features → Call forward →Busy forward. 2. Press to select the enable choice. 3. Enter the forward to number and on code (optional), off code (optional). 4.
  • Page 113 Basic Call Features When the Forward feature is enabled, the Icon will display on Top of the LCD. To configure Forward via Web Interface 1. Setting → Features 2. Click On for the Always/Busy/No Answer 3. Fill the Forward to Number 4.
  • Page 114 Basic Call Features To cancel the forward feature via Phone Interface 1. Option 1: To press the key to disable the forward feature. 2. Option 2: Press Menu → Features → Call forward → Always/Busy/No answer Forward Press to select the disable choice Press or Save soft key to save the configuration.

  • Page 115: Call Return

    Basic Call Features To configure dynamic forward Forward an incoming call during the ringing. 1. When the phone is ringing, press Forward soft key. 2. Enter the forward number or select the desired number from Directory softkey (Precondition: local directory has a or more contacts). 3.

  • Page 116: Call Back

    Basic Call Features 3. Press key to select the Key Event in the type field. 4. Press key to select the Call Return. 5. Press or Save soft key to save the configuration To configure the Call Return via Web interface 1.

  • Page 117: Call Waiting Tone

    Basic Call Features 3. Click to save the configuration. Call Waiting Tone 1. Click Setting → Features 2. Select Call Waiting: On and Call Waiting Tone: On...

  • Page 118: Hide Caller Id

    Basic Call Features To Change the Call Waiting Tone time via Web interface 1. Click Setting → Tone 2. Change the Tone Time as you want (for example 3s) Hide Caller ID Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called.

  • Page 119: Reject Anonymous

    Basic Call Features 5. Press or Save soft key to save the configuration. To cancel anonymous call feature 1. Press Menu →Features →Anonymous Call 2. Press key to select the disable choice in Anonymous Call filed. 3. Press or Save soft key to save the configuration. Reject Anonymous If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features, so you will not hear the unknown calls...

  • Page 120: Call Mute

    Basic Call Features To cancel rejecting anonymous call 1. Press Menu →Features →Anonymous Call 2. Press key to select the disable choice in Rejection filed. 3. Press or Save soft key to save the configuration. Call Mute When you use the Mute feature, the other parties will not hear your voice while you can hear their voice.

  • Page 121: Dnd

    Basic Call Features To mute the call during a call (including a conference call) 1. Press the mute key , then the mute key glows green, and the LCD display 2. To disable the mute function, press again. When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the mute icon shown on the Top of the LCD on idle page.
  • Page 122 Basic Call Features 1. Press Menu →Features → Hot Line 2. Enter the Number and delay time (as present, we support off hook auto dial). 3. Press or Save soft key to save the configuration To configure Hotline auto dial via Web Interface 1.

  • Page 123: Auto Redial

    Basic Call Features Delete the hotline number and save the configuration, and then now the Hotline auto dial is cancelled. Auto Redial When this option is set, if the phone you call is busy and does not set call waiting or voice mail, your LCD screen will prompt for Auto Redial, as shown in figure.
  • Page 124 Basic Call Features To configure Auto Redial via Web Interface Click Setting →Features → Auto Redial Select On or Off for Auto Redial. Fill the number 1~300 seconds for the Auto Redial Interval. Fill the number 1~300 times for the Auto Redial Times. Click to save the configuration.

  • Page 125: Function Key Features Settings

    Line Page Indicator: enable this option. when the phone have be configured four pages and current page is first page, the forth page has a BLF and BLF ’s status is changed, then the forth page’s button will flash red. UC924E has 28 Function Keys. Line It works same as Line keys.

  • Page 126: Speed Dial

    Function Key Features Settings 1. Click Function keys → Line or Line Key. 2. Select the wanted Key and set as Line. 3. Select the Account. 4. Click the button to save the configuration. Speed Dial With this feature, you can dial one directory by press the definite key. To configure Speed Dial feature via phone interface 1.

  • Page 127: Blf

    Function Key Features Settings To configure Speed Dial feature via Web Interface Click Function keys → Line or Line Key. Select the wanted Line or Line Key and set as Speed Dial. Enter the desired phone number in the Value field. Select the Account ID Click the button to save the configuration.
  • Page 128 Function Key Features Settings 1. Press Menu →Features →Function Keys→Line or Line Keys as Function Keys → Line Key1(for example). 2. Select the targeted Line or Line Key. 3. Press key to select the BLF in the type field. 4. Enter the targeted Value Number. 5.

  • Page 129: Visual Alert For Blf Pickup

    Function Key Features Settings Note： This feature is not available on all servers. For more information, contact your system administrator. After setting the BLF key, do not need to restart the phone. Visual Alert for BLF Pickup If this option is on, when you use the BLF feature to monitor a specific phone whether it is busy or free, you can see this message on the LCD, as shown in the following figure.

  • Page 130: Audio Alert For Blf Pickup

    Function Key Features Settings Click Setting →Features →Call Pick up→ Visual Alert for BLF Pickup Select On or Off for Visual Alert for BLF Pickup Click to save the configuration. Audio Alert for BLF Pickup If this option is on, when you use the BLF feature to monitor a specific phone whether it is busy or free, you can hear beep.

  • Page 131: Blf List

    Function Key Features Settings BLF List To configure BLF List via web interface: 1. Login and click Account...
  • Page 132 2. Click Advanced and then fill the Eventlist BLF URL. 3. To configure BLF List Keys 3.1 ClickFunction KeysLine Key 3.2 Select the BLF List in the Type Field. 3.3. Select Account 3.4 Click to save the configuration. For more information, please check BLF list Note www.htek.com...

  • Page 133: Voice Message

    Function Key Features Settings Voice Message This phone supports Voicemail, and when there is message, the message will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone. To configure the Voice mail feature via phone interface: 1.
  • Page 134 Function Key Features Settings 5. Select the Account. 6. Click to save the configuration. To configure a Voice mail key by phone interface: Press Menu →Features →Function Keys→Line or Line Keys as Function Keys → Line Key1(for example). Select the targeted Line or Line Key. Press key to select the Voice mail in the type field.

  • Page 135: Direct Pickup

    Function Key Features Settings Note： This feature is not available on all servers. For more information, contact your system administrator. Before listening to voice mails, make sure the voice mail access code has been configured. When all new voice mails are retrieved, the power indicator LED, voice mail indicator LED and targeted Line or Line Key will go out.

  • Page 136: Group Pickup

    Function Key Features Settings To configure Direct Pickup feature via Web Interface 1. Click Function keys → Line or Line Key. 2. Select the wanted Line or Line Key and set as Direct Pickup. 3. Enter the pickup code and followed the desired phone number in the Value field. 4.

  • Page 137: Call Park

    Function Key Features Settings 5. Press or Save soft key to save the configuration To configure the Group Pickup via Web interface 1. Click Function keys → Line or Line Key. 2. Select the desired Line or Line Key and select Group Pickup in the Type. 3.

  • Page 138: Intercom

    For More information for Call Park, please see: Call park note http://www.htek.com Intercom When use the intercom feature, you can quickly get access connect to the configured one. To configure intercom feature via phone interface 1.
  • Page 139 Function Key Features Settings 4. Press or Save soft key to save the configuration Then the selected Line or Line Key will work as intercom. To configure Intercom feature via Web Interface 1. Click Function keys → Line or Line Key. 2.

  • Page 140: Intercom Barge

    Function Key Features Settings Intercom Barge If this option is enabled, when there is an active call and an incoming intercom call arrives, the previous call will be put on hold and the intercom call will be answered Click the Setting  Preference Set On or Off for Intercom Barge.
  • Page 141 Function Key Features Settings To configure the DTMF via Phone Interface 1. Press Menu →Features →Function Keys→Line or Line Keys as Function Keys → Line Key1(for example) 2. Select the wanted Line or Line Key. 3. Press key to select the DTMF in the type field. 4.

  • Page 142: Prefix

    Function Key Features Settings Prefix If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface.

  • Page 143: Local Group

    Function Key Features Settings Local Group When use the Local Group feature, press the key and enter the local Contacts interface quickly. To configure the Local group via Phone Interface 1. Press Menu →Features →Function Keys→Line Keys as Function Keys → Line Key1(for example) 2.

  • Page 144: Xml Group

    Function Key Features Settings local directory quickly. XML Group When use the XML Group feature, press the key and enter the Remote Contacts interface quickly. To configure the XML group via Phone Interface 1. Press Menu →Features →Function Keys→Line Keys as Function Keys → Line Key1(for example) 2.

  • Page 145: Ldap

    Function Key Features Settings LDAP When use the LDAP feature, you can get the LDAP Phonebook directly. To configure the LDAP via Phone Interface 1. Press Menu →Features →Function Keys→Line Keys as Function Keys → Line Key1(for example) 2. Select the wanted Line Key. 3.

  • Page 146: Xml Browser

    Function Key Features Settings XML Browser You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.

  • Page 147: Broadsoft Group

    Function Key Features Settings 3. Filled access browser (e.g.: http://192.168.0.240:8080/xmlbrowser/text.xml) 4. Click button to save the configuration. Broadsoft Group When use the BroadSoft Group feature, press the key and enter the Broadsoft Contacts interface quickly. To configure the Broadsoft group via Phone Interface 1.

  • Page 148: Conference

    Conference The Htek IP Phone supports up to 5-way conference. You are allowed to configure the programmable key to be used as a conference key. This key works same as To configure the Conference via Phone Interface 1.

  • Page 149: Transfer

    Function Key Features Settings 1. Press Menu →Features →Function Keys→Line Keys as Function Keys → Line Key1(for example) 2. Select the wanted Line Key. 3. Press key to select the Forward in the type field. 4. Enter the Number that to forward. 5.

  • Page 150: Hold

    Function Key Features Settings 5. Press or Save soft key to save the configuration To configure Transfer via Web Interface 1. Click Function keys →Line Key. 2. Select the desired Key and select Transfer in the Type. 3. Enter the Value with the number that wanted transfer to 4.

  • Page 151: Group Listening

    Function Key Features Settings Group Listening With this feature, when you active a call, you can listen using Handset and Free-speaker, but only can use the handset to speak. To configure the Group listening via Phone Interface 1. Press Menu →Features →Function Keys→Line Keys as Function Keys → Line Key1(for example) 2.

  • Page 152: Redial

    Function Key Features Settings 3. Press key to select the DND in the type field. 4. Press or Save soft key to save the configuration To configure DND via Web Interface 1. Click Function keys →Line Key. 2. Select the desired Key and select DND in the Type. 3.

  • Page 153: Sms

    Function Key Features Settings Send SMS To send SMS via web Interface 1. Click SettingSMS 2. Select the account(from which account the SMS sent) 3. Enter the target number 4. Input the content of SMS, and click Send. To send SMS via phone interface: 1.

  • Page 154: Set Sms Line Key

    Function Key Features Settings Set SMS Line Key To configure the SMS via Phone Interface 1. Press Menu →Features →Function Keys→Line Keys as Function Keys → Line Key1(for example) 2. Select the wanted Line Key. 3. Press key to select the SMS in the type field. 4.

  • Page 155: Url Record

    Function Key Features Settings To configure the record via Web Interface 1. Click Function keys → Line or Line Key. 2. Select the desired Line or Line Key and select Record in the Type. 3. Click the button to save the configuration. Note: Please contact the system administrator whether support this feature or not.

  • Page 156: Paging

    Function Key Features Settings administrator for the predefined URL. To configure the URL record via phone interface 1. Press Menu →Features →Function Keys→ Line Keys as Function Keys → Line Key1(for example) 2. Select the wanted Line or Line Key. 3.

  • Page 157: Shared Line

    Shared Line Htek IP Phone supports shared call appearance by Broadsoft and XCast standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incomi ng...
  • Page 158 Function Key Features Settings simultaneously. Either the boss or the secretary can answer the call. Calls on shared line can be placed on hold or barged in. To configure the line key as line via phone interface 1. Press Menu →Features →Function Keys→Line or Line Keys as Function Keys → Line Key1(for example) 2.

  • Page 159: Public Hold

    Function Key Features Settings Public Hold The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a c all. To configure the Public hold via phone interface 1.

  • Page 160: Private Hold

    Function Key Features Settings Private Hold The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call. To configure the Private hold via phone interface 1.

  • Page 161: Share Line

    Function Key Features Settings Share line Shared line is configured by assigning the same extension number to multiple lines. You can use the shared line feature to share an extension number which is used on two or more IP phones at the same time. An incoming call to that number will cause all phones to ring simultaneously.

  • Page 162: Hot Desking

    Function Key Features Settings Note： This feature is not available on all servers. For more information, contact your system administrator. Hot Desking Hot Desking originates from the definition of being the temporary physical occupant of a work station or surface by a particular employee. A primary motivation for Hot Desking is cost reduction.

  • Page 163: Acd

    The ACD feature on the Htek IP Phone allows the ACD system to distribute calls from large volumes of incoming calls to the registered IP phone users. To use this feature, you should configure an ACD key in advance.

  • Page 164: Zero Touch

    Function Key Features Settings Select the wanted Line or Line Key. Press key to select the ACD. Enter the label in the label field. Select the desired account in the Account field. Press or Save soft key to save the configuration To configure the ACD via web interface: Click Function keys →Line Key.

  • Page 165: Multicast Paging

    Function Key Features Settings Press key to select the zero touch Press or Save soft key to save the configuration To configure the zero touch via web interface: Click Function keys →Line Key. Select the desired Key and select zero touch in the Type. Click the button to save the configuration.

  • Page 166: Sending Rtp Stream

    Function Key Features Settings Sending RTP Stream To configure a multicast paging key via phone interface Press Menu→Feature →line or Line Key→Line Key1（e.g.） Press or switch key to select the multicast paging in the type field. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
  • Page 167 Function Key Features Settings the pre-configured multicast address(es) without involving SIP signaling. You can specify up to 10 multicast addresses that the phone listens to on the network. How the phone handles incoming multicast paging calls depends on Paging Barge and Paging Priority Active parameters configured via web user interface.

  • Page 168: Bt Feature

    Multicast listening addresses are configurable via we b interface only. BT Feature Htek IP Phone Model UC924EE supports the Bluetooth feature. The Model UC924EE connects to a wide range of Bluetooth Headset, compatible with Bluetooth specification V4.0 and backwards compatible with 1.1, 1.2, 2.0 and 3.0.
  • Page 169 BT Feature 2. Enable the Headset priority 3. Choose the “User HeadSet” or “Both” from “ringer Device for headset” option 4. Press the save button to save the configuration。 To configure the headset mode via web interface: 1. Login the phone’s webpage (Username: admin, Password: admin) 2.
  • Page 170 BT Feature How to Activate Bluetooth? To activate Bluetooth via phone interface: Find Menu then navigate as follows: Menu->Settings->Basic Setting->Bluetooth: Press the save button to save the configuration You will see the Bluetooth icon on phone’s homepage status bar during the idle status.(this icon means that phone has no pair the Bluetooth device To activate Bluetooth feature via web interface:...
  • Page 171 BT Feature 2) Long press the multifunction key on the Bluetooth headset until the indicator LED alternately flashes red and blue. The Bluetooth headset is in pairing mode. How to scan the Bluetooth headset device on phone interface: 1. Press the Scan button on phone interface: 2.
  • Page 172 BT Feature 4. Choose the desired Bluetooth Device from the list and connect to it:...
  • Page 173 BT Feature 5. If the Bluetooth Device connected/paired successfully, you will see the “Connect Success!” and connected successfully icon; If you want to disconnect with this Bluetooth device, you can press the “enter” button, then press the “Disconnect” button.
  • Page 174 BT Feature If you want to delete the Bluetooth device, please press the “Detele” or “Delete all” button, then Bluetooth device will be deleted.
  • Page 175 BT Feature 6. When you back to idle interface, you will see the connected successfully icon: How to edit device information? edit device information on phone interface How to 1) Find Menu then navigate as follows: Menu->Settings->Basic Setting->Bluetooth: Edit Device Information. 2) Press the enter button, you can edit the Device Name: Note:...
  • Page 176 BT Feature If the Bluetooth headset has a PIN, you need to configure the PIN via web interface: Default PIN is 0000. 1. Login the phone’s webpage->Setting->Feature 2. Click the “Saveset” button to save the configuration Answering Calls How to answer an incoming call? With the Bluetooth headset paired, press the multifunction key on the Bluetooth headset to answer an incoming call.

  • Page 177: Wifi Feature

    WIFI Feature Why can’t the phone detect the Bluetooth headset?  Ensure the Bluetooth headset is turned on.  Ensure the Bluetooth headset is in pairing mode, when the phone is searching for Bluetooth headsets. Why there is a noise? ...
  • Page 178 WIFI Feature Press the Switch button to turn on Wi-Fi feature. Press the Save button to save the configuration. How to Connect the UC924EE To an Available Wireless Network? Connect to an available wireless network via phone interface: 1. Find Menu then navigate as follows Menu->Settings->Basic Setting->Wi-Fi: Available Network(s)
  • Page 179 WIFI Feature Press the Enter button, you will see many available wireless networks: You can press the “scan” button to scan the wireless network You can press the “Detail” button to view a wireless network’s detail information. Choose desired wireless network and then press the “Connect” button:...
  • Page 180 WIFI Feature 6. You must enter the wireless network’s password: 7. If the wireless network’s password is correct, the wireless network will connect successfully:...
  • Page 181 WIFI Feature How to view Wireless Network status? 1. You will see the wireless network connected successfully icon when phone connects wireless network successfully and back to idle interface: 2. You can see the wireless network’ detail information as follow: Menu->Status->Information: Or as follow: Menu->Settings->Basic Setting->Wi-Fi: wireless status:...
  • Page 182 WIFI Feature How to Disconnect Wireless Network? Disconnect wireless network via phone interface: 1. Find Menu then navigate as follows Menu->Settings->Basic Setting->Wi-Fi: The Storage Network: 2. Press the “Disconnect” button to disconnect this wireless network:...
  • Page 183 WIFI Feature How to Manually add a Wireless Network? Add a Wireless Network Manually via phone interface? 1. Find Menu then navigate as follows Menu->Settings->Basic Setting->Wi-Fi: The Storage Network: 2. Press the “Add” button to add a wireless network:...
  • Page 184 WIFI Feature Select a Security Mode Enter the desired wireless network (SSID) If the wireless network is secure, please enter its password in the password field. 3. Press the “Save” button to save the configuraion: You can choose this wireless network to connect it. Note: Contact your network administrator for the Wi-Fi password.

  • Page 185: Upgrade

    Upgrade 1. Find Menu then navigate as follows Menu->Settings->Basic Setting->Wi-Fi: Press the Switch button to turn off Wi-Fi feature Press the Save button to save the configuration. Troubleshooting Why can’t the IP phone connect to Wi-Fi?  If the network is secure, ensure the entered password is right. ...

  • Page 186: Pcap Feature

    Upgrade Click Management → Upgrade Click and then confirm the setting. Pcap Feature To use pcap via web interface: 1. Click ManagementTools 2. Click Start and then operation the phone 3. When finish the operation, click stop and then click Export. 4.

  • Page 187: System Log

    URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL. e.g. firmware.mycompany.com:5688/Htek e.g. www.mycompany.com:5688/fm/ Htek e.g. 218.2.83.110 Instructions for firmware upgrade via HTTP: (1) End users can choose to download the free HTTP server from http://httpd.apache.org/...
  • Page 188 6. Restart the UC8xx, IP Phone will restart and auto-get firmware files from HTTP server. NOTES:  Htek recommends end-user use the Htek HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures.

  • Page 189: Configuration File

     latest firmware available Hanlong’s http://www.htek.com SupportFirmware Download.  Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment. To upgrade manually via the Web configuration interface 1.
  • Page 190 Upgrade To Restore a configuration file: 1. Click Management  Configuration  Restore configuration 2. Select the xxx.bin or xxx.xml file, and then Click the then IP Phone will reboot.

  • Page 191: Troubleshooting

    Troubleshooting Troubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a functional AC outlet. 2. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off. 3. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead.

  • Page 192: How To Download Xml Configuration

    Troubleshooting How to download XML Configuration?  Click ManagementConfiguration How to Import Trusted CA certificate?  Click ManagementTrusted CA...

  • Page 193: How To Import Server Ca Certificate

    4. LLDP Feature on Htek IP Phones 5. Supported TLVS of IP Phones 6. Configuring LLDP Feature 7. DHCP VLAN 8. Open the DHCP VLAN on the Htek IP Phones 9. VLAN under Bridge Mode 10. VLAN underNAT Mode How to Set LCD and Web GUI? ...

  • Page 194: How To Upgrade Via Ftp

    Troubleshooting How to Upgrade via FTP?  Click How to Upgrade Note How to make Ringtone?  Click How to Make Ringtone How to use Open VPN?  Click Open VPN note Provisioning Guide on Free PBX  Click Set Auto Provision on FreePBX Redundancy Server ...

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