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Problem
Copies appear dark.
Copies are light overall.
Copy images are partially deleted.
Copy images are distorted or skewed.
XC23/XC33/XC33D User Guide
Copy quality
Suggested solutions
Clean the document glass.
Ensure the proper exposure mode is selected, refer to
the section entitled How to use the basic copying
features .
Lighten the copy, press the copy lighter/darker
button to a lighter selection. If needed, refer to the
section entitled How to use the basic copying features .
If your original is a transparency, place a sheet of
white copy paper over the original.
Ensure the proper exposure mode is selected, refer to
the section entitled How to use the basic copying
features .
Darken the copy, press the copy lighter/darker
button to a darker selection. If needed, refer to the
section entitled How to use the basic copying features .
Inspect the original, ensure the original is good.
Turn the stack of paper over in the selected paper
tray.
Replace the paper in the selected paper tray with
paper from a new package.
Clean the document glass.
Do not leave the paper in high humidity areas for
extended periods of time.
Inspect the original, ensure the original is good.
Ensure the position of the original is placed on the
document glass or the ADF/DADF correctly.
Ensure the paper is loaded correctly in the selected
paper tray. Reload the paper.
Ensure all the paper trays and the bypass tray are
firmly in place.
If using the ADF/DADF, ensure the guide is touching
the edge of the originals.
Problem solving
85
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