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Xerox retail total satisfaction guarantee
XC23/XC33/XC33D User Guide
In USA and Canada
At Xerox we are committed to the highest quality in the design,
manufacture and service of all we sell. We measure our success
by one standard: Total Customer Satisfaction.
Taking this commitment one step further, we now offer this
exclusive Xerox Total Satisfaction Guarantee:
If you are not satisfied with your Xerox equipment, at your
request, Xerox will replace it without charge to you with an
identical model or a machine with comparable features and
capabilities.
The term of the Xerox Total Satisfaction Guarantee is three
years from purchase date.
This Xerox Total Satisfaction Guarantee applies to Xerox
equipment acquired by you from an Authorized Xerox Retailer
and continuously maintained by Xerox or its authorized
representatives under our manufacturers warranty. This
guarantee applies to all equipment acquired on or after
September 5, 1990 and is not applicable to equipment damaged
or destroyed due to reasons beyond the control or responsibility
of Xerox.
We make this extraordinary offer to clearly demonstrate that at
Xerox our measure of quality is our customers' satisfaction.
Refer to the product warranty discussed earlier in this manual for
additional details or call the following number:
1-800-TEAM XRX (1-800-832-6979)
Xerox retail total satisfaction guarantee
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