Xerox XC23 User Manual
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Xerox XC23 User Manual

Xerox xc23: user guide
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Table of contents

FCC compliance in the USA
EME compiance in Canada
Introduction
Welcome
Supplies
Service
notes.............................................................................................................................................................. 1
........................................................................................................................................................... 3
guide.............................................................................................................................................. 4
................................................................................................................................................ 4
............................................................................................................................................................. 6
................................................................................................................................................................. 8
side................................................................................................................................................ 10
(XC23/XC33)......................................................................................................................... 16
................................................................................................................................................. 18
............................................................................................................................................................... 18
............................................................................................................................................... 19
mode................................................................................................................................................ 20
....................................................................................................................................................... 20
.............................................................................................................................................................. 20
....................................................................................................................................................................... 21
hints.......................................................................................................................................................... 21
.......................................................................................................................................................... 26
........................................................................................................................................................... 27
stock........................................................................................................................................ 27
........................................................................................................................................................ 30
............................................................................................................................................................... 30
XC23/XC33/XC33D User Guide
......................................................................................................................... 3
display................................................................................................ 3
size......................................................................................................................... 3
....................................................................................................................................... 7
................................................................................................................................... 8
.................................................................................................................................. 8
parts.................................................................................................................................. 11
............................................................................................................. 12
.................................................................................................................... 16
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............................................................................................................................ 22
.................................................................................................................. 23
stapler.................................................................................................... 24
........................................................................................................................................ 25
.......................................................................................................................................... 25
.......................................................................................................................................... 27
..................................................................................................................................... 29
.......................................................................................................................................... 30
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Summary of Contents for Xerox XC23

  • Page 1: Table Of Contents

    ... 27 Switching the paper trays ... 29 Making copies ... 30 Originals ... 30 What is an original? ... 30 XC23/XC33/XC33D User Guide ... 3 display... 3 ... 12 ... 16 ... 22 ... 23 stapler... 24 Table of contents...
  • Page 2 ... 73 Ordering supplies ... 73 Replacing the drum cartridge ... 73 Replacing the toner cartridge ... 75 Toner cartridge yield ... 77 ... 32 (DADF)... 33 ... 34 ... 37 ... 58 ... 66 settings... 68 XC23/XC33/XC33D User Guide...
  • Page 3 In Canada ... 108 It’s illegal... 110 In the USA ... 110 In Canada ... 110 Xerox retail total satisfaction guarantee... 111 In USA and Canada... 111 Material safety data sheet ... 112 XC23/XC33/XC33D User Guide ... 78 ... 86...
  • Page 4 Table of contents NOTES: XC23/XC33/XC33D User Guide...

  • Page 5: Safety Notes

    Do not use the copier near water, wet locations, or outdoors. Do not place the copier on an unstable cart, stand, or table. The copier may fall, and thereby cause personal injury or serious damage to the copier.
  • Page 6 600P83222, “Ozone.” Obtain this publication by calling (in the United States and Canada) 1-800- 828-6571. If you need additional safety information concerning the copier or any XEROX supplied materials, call the following toll-free number: In the United States and Canada: 1-800-828-6571...

  • Page 7: How To Obtain

    How to obtain The French or Spanish user guide Another language for the XC33D message display Another paper tray different in size XC23/XC33/XC33D User Guide Au Canada et aux États-Unis, pour obtenir la version française du présent guide d´utilisation, veuillez composer: 1–800–TEAM–XRX(1–800–832–6979) À...

  • Page 8: How To Use This Guide

    Most information applies to all models. When information applies to a specific model, the model number is shown in parentheses following the unique information. Some copier models may have optional accessories. Any one or more of these accessories may or may not be installed on your copier model.
  • Page 9 1 sided 1 sided implies that the originals or copies have an image on one side only. 2 sided 2 sided implies that the originals or copies have an image on both sides. XC23/XC33/XC33D User Guide...

  • Page 10: Helpful Hints

    Store copy paper on a flat surface in a dry area and in an enclosed cabinet. Tightly wrap any partially used reams of paper. For reliable copier operation and copy quality, XEROX recommends the following: Place your copier in a well-ventilated room.

  • Page 11: Floor Space Requirements

    200mm 62.3 in. 18.5 in. 15.7 in. 55.7 in. XC23/XC33/XC33D User Guide When choosing a new location, specific floor requirements must be met in order to allow room for service. Consider the following guidelines: The new location must provide minimum clearances around the copier.

  • Page 12: Getting To Know Your Copier

    The following copier components are discussed: External parts Control panel Internal parts Information system Copier Document cover Power on/off switch Storage Space Serial number (at rear of copier) Control panel Front cover Tray 1 Tray 2 Tray 3 XC23/XC33/XC33D User Guide...
  • Page 13 ADF (available on some models) 10-bin sorter (available on some models) XC23/XC33/XC33D User Guide Copier DADF (XC33D) Power on/off switch Tray 5 (available on some models) Getting to know your copier Serial number (at rear of copier) Control panel Front...

  • Page 14: Copier Right Side

    Getting to know your copier Copier right side Document glass Bypass tray Right upper cover Right lower cover XC23/XC33/XC33D User Guide...

  • Page 15: Identifying The Internal Parts

    Getting to know your copier Identifying the internal parts Drum cartridge Total copy counter Toner cartridge XC23/XC33/XC33D User Guide...

  • Page 16: Identifying The Control Panel Components

    Note: To select a feature in the added feature area, press the button below the feature. Special features: Select this feature to access, view, or change the copier default settings. Stapling: Select this feature to automatically staple and collate copy sets; the copy sets are delivered to the sorter/stapler.
  • Page 17 Tray 5 (available on some models): Select this option when using copy paper from tray 5. Message display: This area displays the following information: copy quantity, icon messages (for XC23/XC33) or word messages (for XC33D), or instructions about the copier operation, copier maintenance, and status codes.
  • Page 18 (R/E) ratio. reduce/enlarge (R/E) ratio; each press of the button increases or decreases the percentage in 1% increments. XC23/XC33/XC33D User Guide...
  • Page 19 Clear button: Press this button in order to clear the copy quantity. Clear All button: Press this button in order to clear all current copier selections. Stop button: Press this button in order to stop the operation of the copier.

  • Page 20: About The Copier Information System

    1. Message display 2. Copier diagram Message display (XC23/XC33) The XC23/XC33 copier message display above provides the main source of information to you. It displays the copy quantity, provides you with icon information on the copier maintenance and operation. It also displays status codes that assist you with fixing a copier problem.

  • Page 21: Message Display (Xc33D)

    The current paper tray that is being used has a paper misfeed. Clear the misfeed. There is a paper misfeed inside the copier or in the paper exit area. Clear the misfeed. Turn the original clockwise. Select a reduce or enlarge ratio.

  • Page 22: Copier Diagram

    Getting to know your copier Copier diagram XC33D The copier diagram illustrates the various areas of the copier and contains various location indicators. When a location indicator lights, it informs you of an area that requires attention. The location indicators provide information on the following...

  • Page 23: Normal Copy Mode

    "Please wait...Copier warming up" appears on the message display. During the warm up cycle, the copier does not respond to the Start button. Copying may begin when the message "Ready to Copy" appears on the message display; this message indicates that the copier is in the normal copy mode.

  • Page 24: Power Saver Mode

    Start button, and the copier enters the warm-up cycle. For detailed information on your specific copier model, refer to the appropriate copier model below. XC23/XC33 When the XC23/XC33 power saver mode occurs, this symbol " " appears in the copy quantity area of the message display.

  • Page 25: Paper

    ADF/DADF 10-bin sorter stapler Note: Humidity curls paper, and curled paper may cause jams and copy quality problems. For reliable copier operation and good copy quality, XEROX recommends the following: Store paper: on a flat surface. in a low humidity area.

  • Page 26: Specification Chart For The Trays

    Additional paper tray sizes available, in the United States and Canada, call 1-800-TEAM-XRX (1-800-832- 6979). ** “Other” indicates that odd-size papers can be accommodated. *** XEROX recommends the use of labels and transparencies which are designed for copiers (high temperatures) only. The paper specification chart provides information about the paper size and paper feed direction for each paper tray.

  • Page 27: Specification Chart For The Adf/Dadf

    Paper capacity Copy quantity Labels and transparencies Bound books or magazines XC23/XC33/XC33D User Guide This specification chart provides information about the paper types which may be used with the ADF/DADF multisheet feeder. Note: ADF (available on some models) DADF (XC33D) DADF 5.5x8.5in./A5 to 11x17in./A3...

  • Page 28: Specification Chart For The 10-Bin Sorter Stapler

    5.5x8.5in./A5 to 10x14in./B4 15 sheets max 11x17in./A3 10 sheets max Paper size Stapled sheet capacity 5.5x8.5in./A5 to 15 sheets max 8.5x11in./A4 8.5x14in./216x355mm to 15 sheets max 10x14in./B4 11x17in./A3 10 sheets max Paper weights 16-24lb/60-90gm Paper weights 16-24lb/60-90gm XC23/XC33/XC33D User Guide...

  • Page 29: Loading The Paper Trays

    Loading the paper trays Paper trays 1, 2 and 3 XC23/XC33/XC33D User Guide When making copies, you can add paper to any tray that is not in use. When a paper tray is empty, the paper tray indicator flashes until the tray is loaded with paper.

  • Page 30: Paper Tray 5

    LEF. To change the paper size of a tray, contact, in the United States and Canada, 1-800-TEAM-XRX (1-800-832-6979). Procedure: 1. Pull open the paper tray. 2. Place the copy paper into the tray. Note: Do not fill the tray above the MAX line. 3. Close the paper tray. XC23/XC33/XC33D User Guide...

  • Page 31: Bypass Tray

    4. Place only the recommended amount of copy paper into the tray. Ensure the copy paper is placed along the paper guide, gently slide the stack into the copier until the stack stops. Note: Do not fill the tray above the MAX line.

  • Page 32: Special Paper Stock

    4. Fan a small stack of the special paper stock before loading it in the Bypass Tray. 5. Place the small stack of the special paper stock onto the tray, along the paper guide, and then gently slide the sheet into the copier until it stops. XC23/XC33/XC33D User Guide...

  • Page 33: Switching The Paper Trays

    Switching the paper trays XC23/XC33/XC33D User Guide Change the paper size of a tray by ordering an additional paper tray that is set to another size and placing that tray into your desired tray location. To order another paper size tray call In the United States and Canada: 1-800-TEAM-XRX (1-800-832-6979).

  • Page 34: Making Copies

    For reliable copier operation, use originals within the following ranges: Paper weight range: 16 to 24 lb. (60 to 90 gsm) Paper size range: 5.5 x 8.5 inch to 11 x 17 inch (A5 to A3) unusual size paper clips XC23/XC33/XC33D User Guide...

  • Page 35: Using The Document Glass

    Using the document glass XC23/XC33/XC33D User Guide You can use the document glass to make a copy of a delicate or damaged original or to make copies of a reliable original. Note: The ADF is available on some models, the DADF is available with the XC33D model only.

  • Page 36: Using The Automatic Document Feeder (Adf)

    6. Select the desired basic and/or added copy features. (Refer to the sections entitled How to use the basic copying features or How to use the added copying features .) 7. Enter the copy quantity. Note: 99 maximum 8. Press the Start button, XC23/XC33/XC33D User Guide...

  • Page 37: Using The Duplex Automatic Document Feeder (Dadf)

    Using the duplex automatic document feeder (DADF) XC23/XC33/XC33D User Guide Use the duplex automatic document feeder (DADF) to copy a stack of 1 sided or 2 sided originals. Once the Start button is pressed, the originals feed automatically to the document glass from the DADF.

  • Page 38: Making Copies With Mixed-Size Originals

    “Multisheet feeder mixed sizes” special feature (program 32). Refer to the section entitled Customizing your copier in order to activate this copier setting. Procedure: 1. Align the originals at edges A and B (as shown in the illustration to the left).

  • Page 39: Using The Bypass Tray

    Using the bypass tray XC23/XC33/XC33D User Guide Use the bypass tray to run short copy jobs, to use a different copy paper size, or to copy onto special paper stock. For detailed information on how to load copy paper into the bypass tray, refer to the section entitled Loading the trays and for the paper specifications, refer to the section entitled Paper .
  • Page 40 7. If required, select the desired basic copying features. (Refer to the section entitled How to use the basic copying features .) Note: When using the bypass tray the following copier features become inactive: Added copying features Reduce/enlarge auto option Originalcopy feature 8.

  • Page 41: How To Use The Basic Copying Features

    How to use the basic copying features XC23/XC33/XC33D User Guide How to use the basic copying features With the copier default settings you can make copies by loading originals, entering the copy quantity, and pressing the Start button. Before pressing the Start button, you can select various basic copying features that will enhance your copy jobs.

  • Page 42: Paper Supply

    Auto Note: When one of the paper size indicators below becomes lit, it informs you of the paper size that is in your tray selection. When an odd-paper size tray is selected the question mark becomes lit. XC23/XC33/XC33D User Guide...

  • Page 43: Manual

    XC23/XC33/XC33D User Guide How to use the basic copying features Manual Select this option when you require a specific paper tray. This option has the following selections: Bypass tray, Tray 1, Tray 2, Tray 3, Tray 5 , Note: Paper tray 5 is available on some models.

  • Page 44: Auto

    How to use the basic copying features Auto Select this option when you desire the copier to select the appropriate paper tray size. The automatic tray selection depends on the size of the original and the selected reduce/enlarge ratio. Note: With this option you cannot select the reduce/enlarge auto option.

  • Page 45: Reduce/Enlarge

    Reduce/enlarge XC23/XC33/XC33D User Guide How to use the basic copying features Use this feature to reduce or enlarge the image on the copies. This feature has the following options: Auto Preset Variable...

  • Page 46: Auto

    How to use the basic copying features Auto Select this option when you desire the copier to automatically select the reduce/enlarge ratio to match the selected paper size. Procedure: 1. Ensure your originals are loaded in the appropriate copier location.

  • Page 47: Preset

    XC23/XC33/XC33D User Guide How to use the basic copying features Preset The preset set option provides you with five preset ratios. Select a preset ratio when your copy job requires one of the five following reduce/enlarge ratios (refer to the preset ratio...

  • Page 48: Variable

    (Refer to the sections entitled How to use the basic copying features or How to use the added copying features .) 4. Enter the copy quantity. 5. Press the Start button, , to the desired XC23/XC33/XC33D User Guide...

  • Page 49: Copy Density

    Copy density XC23/XC33/XC33D User Guide How to use the basic copying features Originals may be poor in quality or printed on colored paper. Use this feature to improve the copies of these documents. This feature has the following options: Exposure mode...

  • Page 50: Exposure Mode

    3. If required, select the desired basic and/or added copying features. (Refer to the sections entitled How to use the basic copying features or How to use the added copying features. ) 4. Enter the copy quantity. 5. Press the Start button, XC23/XC33/XC33D User Guide...

  • Page 51: Manual

    XC23/XC33/XC33D User Guide How to use the basic copying features Manual Select the manual mode when your originals mainly contain text. The manual mode allows you to adjust the background areas to your desired copy density. Procedure: 1. Ensure your originals are loaded in the appropriate copier location.

  • Page 52: Auto Exposure

    How to use the basic copying features Auto exposure When the auto exposure mode is selected the copier automatically adjusts the copy contrast to the copy density of the original. Use this option when copying originals with a colored or dark background.

  • Page 53: Copy Lighter/Darker

    XC23/XC33/XC33D User Guide How to use the basic copying features Copy lighter/darker You can vary the copy contrast of your copies in small increments. Select this option to lighten or darken the contrast of your copies. Procedure: 1. Ensure your originals are loaded in the appropriate copier location.

  • Page 54: Original Copy (Xc33D)

    How to use the basic copying features Original ->copy (XC33D) The XC33D copier allows you to use 1 or 2 sided originals to create either 1 or 2 sided copies. This feature has the following options: 21 two-sided to one-sided...
  • Page 55 XC23/XC33/XC33D User Guide How to use the basic copying features Select this option when you are copying 2 sided originals to 1 sided copies. Procedure: 1. Ensure your originals are loaded in the DADF. 2. Press the Originalcopy button, 3. If required, select the desired basic and/or added copying features.
  • Page 56 3. If required, select the desired basic and/or added copying features. (Refer to the sections entitled How to use the basic copying features or How to use the added copying features. ) 4. Enter the copy quantity. 5. Press the Start button, , to 22, XC23/XC33/XC33D User Guide...
  • Page 57 XC23/XC33/XC33D User Guide How to use the basic copying features Select this option when you are copying 1 sided originals to 2 sided copies. Procedure: 1. Ensure your originals are loaded in the DADF. 2. Press the Originalcopy button, 3. Enter the number of the originals.
  • Page 58 3. If required, select the desired basic and/or added copying features. (Refer to the sections entitled How to use the basic copying features or How to use the added copying features). 4. Enter the copy quantity. 5. Press the Start button, , to 11, XC23/XC33/XC33D User Guide...

  • Page 59: Manual 2 Sided Copying

    Manual 2 sided copying XC23/XC33/XC33D User Guide How to use the basic copying features Copiers which are equipped with an ADF can produce multiple 2 sided copies from 1 sided originals. The ADF is available on certain models; for more information,...
  • Page 60 10. Select the paper tray which contains the reordered, even-numbered copies. 11. Select the same copy quantity as you did in Step 5. 12. Press the Start button, 13. Remove your 2 sided copies from the output device. XC23/XC33/XC33D User Guide...

  • Page 61: Job Interrupt

    XC23/XC33/XC33D User Guide Job interrupt Select this feature when you need to interrupt the job you are running to perform a different job, and desire to go back to the first running job without reprogramming it. Note: You cannot interrupt a copy job that has the auto...

  • Page 62: How To Use The Added Copying Features

    How to use the added copying features How to use the added copying features Along with the basic copying features, the XC23/XC33/ XC33D copier also provides additional copying features you can include with your copy jobs. This section provides detailed information on how to use the added copying features.

  • Page 63: Special Features

    Special features Select this feature to access, view or change the factory default settings. For detailed information about each of the copier default settings and how to change them, refer to the section entitled Customizing your copier . XC23/XC33/XC33D User Guide...

  • Page 64: Stapling

    How to use the added copying features Stapling This copier operation allows you to staple copy sets that are sent to the 10-bin sorter stapler. For detailed information about the sorter bin capacity and paper specifications, refer to the sections entitled Paper or Technical data .

  • Page 65: Manual Stapling

    XC23/XC33/XC33D User Guide How to use the added copying features Manual stapling Select this operation when you need to have the copy sets stapled after the copy job has been completed and the copy sets are still in the sorter bins.

  • Page 66: Collated

    For detail information on the sorter bin capacity refer to the sections entitled Paper or Technical data . Note: The collated feature requires the copier to be equipped with the 10-bin sorter stapler. Procedure: 1. Ensure your originals are placed in the ADF/DADF.

  • Page 67: Book Mode

    Book mode XC23/XC33/XC33D User Guide How to use the added copying features Select this feature to copy facing pages of a book or magazine. To change the fixed paper size of a tray, contact 1-800- TEAM XRX (1-800-832-6979). Note: The paper supply auto or the reduce/enlarge auto options cannot be activated when the book mode feature is selected.

  • Page 68: Margin Shift

    3. If required, select the desired basic and/or added copying features. (Refer to the sections entitled How to use the basic copying features or How to use the added copying features.) 4. Enter the copy quantity. 5. Press the Start button, XC23/XC33/XC33D User Guide...

  • Page 69: Edge Deletion

    Edge deletion XC23/XC33/XC33D User Guide How to use the added copying features Select this feature to delete unwanted images on the edge of a copy (example: punched holes). Note: The factory default is set to a 10mm edge deletion. To change the default, refer to the section entitled Customizing your copier .

  • Page 70: Customizing Your Copier

    Identifying the special features Special feature Tray This default sets the tray that is selected when the copier is in the normal copy mode or when the Clear all button is pressed. Automatic clear This default allows you to activate or deactivate the time (60 seconds) it takes the copier to return to the normal copy mode after the copy cycle is complete.
  • Page 71 Special feature Reduce/enlarge This default sets the reduce/enlarge ratio that is selected when the copier is in the normal copy mode or when the Clear all button is pressed. Original size This default sets the paper tray that is used when no original size is detected by the paper supply auto or reduce/enlarge auto options.

  • Page 72: How To Change The Special Feature Settings

    4. Press the Paper supply button, 5. Press the Start button, 6. Press the Special features button, ,or the Clear all button, program the setting and exit to the normal copy mode. , to the desired tray. , to XC23/XC33/XC33D User Guide...
  • Page 73 Program Special feature name Option Original Size XC23/XC33/XC33D User Guide Customizing your copier Instructions on how to change the setting 1. Press the Special features button, 2. Enter the program number. 3. Press the Start button, 4. Press the Paper supply button, , and watching the size LED, select the desired original size.
  • Page 74 3. Press the Start button, remaining copy life of the cartridge is displayed on the message display. 4. Press the Special features button, or the Clear all button, the normal copy mode. , to , to exit to XC23/XC33/XC33D User Guide...
  • Page 75 Program Special feature name Option Power saver Density mode Edge delete Margin shift Reduce/enlarge XC23/XC33/XC33D User Guide Instructions on how to change the setting Number Selection 1. Press the Special features button, deactivate 4min. 2. Enter the program number. 6min.

  • Page 76: Total Copy Counter

    Total copy counter Total copy counter The XC23/XC33/XC33D copier is equipped with a total copy count meter. The counter allows the operator to access the total number of copies made on the copier. To view the total number of copies made, open the front cover and locate the total copy counter.

  • Page 77: Copier Care

    Replacing the drum cartridge XC23/XC33/XC33D User Guide To order supplies for your copier, call your local retailer. If your store does not stock these items, call the US and Canada XEROX supply net toll free at: 1-800-822-2200 Toner cartridge: 6R910 Drum cartridge:...
  • Page 78 Note: Help the environment by recycling your used drum cartridge. Refer to the XEROX green team brochure packed with the drum cartridge for instructions on how to return the used cartridge to XEROX. 6. Unpack the new drum cartridge and place on a flat surface.

  • Page 79: Replacing The Toner Cartridge

    6. Slide the cartridge out gently. Note: Help the environment by recycling your used toner cartridges. Refer to the XEROX green team brochure packed with the toner cartridges for instructions on how to return the used cartridges to XEROX. Copier care...
  • Page 80 Note: You can not rotate the cartridge until it is pushed in all the way. 12. Remove the sheet of paper on the copier front cover. 13. Switch the copier on. 14. Ensure the toner indicator is off, Note: If the toner indicator did not turn off, do not pull the cartridge out and try to reinsert it.

  • Page 81: Toner Cartridge Yield

    The size of the document being copied. Dark backgrounds. Leaving the platen cover open. The number of times the copier is switched on and off. Double sided copying will use more toner per ream of paper. High humidity. To get the most from your toner cartridge: Always copy with the document cover closed.

  • Page 82: Cleaning The Document Glass And Cover

    Cleaning the document glass and cover Keeping the document glass and document cover clean helps ensure the best possible copies. XEROX suggests that you clean the document glass at the start of each day and during the day as needed.

  • Page 83: Adding Staples

    To order staples for your copier, (in the United States and Canada) call XEROX SupplyNet toll at: 1-800-822-2200 Procedure: Note: XEROX recommends that you use staples which are designed for the 10-bin sorter stapler (reorder part number 8R7906). 1. Switch the copier off.
  • Page 84 10. Position a sheet of paper along the front edge of the top bin. 11. Press the Manual stapler button, paper is stapled properly. Note : If needed, press the Manual stapler button, , repeatedly until the stapler operates. . Ensure the XC23/XC33/XC33D User Guide...

  • Page 85: Cleaning The Adf/Dadf Belt

    Cleaning the ADF/DADF belt XC23/XC33/XC33D User Guide Keeping the ADF/DADF belt clean helps prevent ADF/DADF misfeeds. XEROX suggests that you clean the belt as needed. Note: This procedure is for copiers which are equipped with the ADF/DADF. Caution: Do not pour or spray water directly on the belt.

  • Page 86: Problem Solving

    Problem solving Problem solving This section provides you with copier problems that may occur, their recommended solutions, and other information to assist you when solving problems. The following topics are discussed: Problem solving charts XC33D problem solving messages Status code list...

  • Page 87: Problem Solving Charts

    Follow the suggested solutions until the problem is corrected. If the problem persists, call the following number for assistance. In the United States and Canada: 1-800-TEAM-XRX (1-800-832-6979) or visit the XEROX web sites at: http://www.teamxrx.com The following charts are available:...

  • Page 88: Misfeeds

    Documents misfed repeatedly when using the ADF/DADF. Misfeeds Suggested solutions If a status code appears (XC23/XC33) or a message (XC33D), refer to the appropriate section entitled Clearing the status codes (XC23/XC33) or XC33D problem solving messages (XC33D). Ensure the paper trays and bypass trays are firmly in place.

  • Page 89: Copy Quality

    Problem Copies appear dark. Copies are light overall. Copy images are partially deleted. Copy images are distorted or skewed. XC23/XC33/XC33D User Guide Copy quality Suggested solutions Clean the document glass. Ensure the proper exposure mode is selected, refer to the section entitled How to use the basic copying features .

  • Page 90: Xc33D Problem Solving Messages

    Clearing the status codes to solve the copier problem. Note: When the status code appears, use the first two characters to identify the status code. (Example F1-1, you would go to the F1 status code procedure.) XC23/XC33/XC33D User Guide...

  • Page 91: Status Code List

    Clearing the status codes . E1-E3 There is a paper misfeed inside the copier or in the paper exit area, refer to the E1-E3 status code procedure in the section entitled Clearing the status codes . The copier front cover is open. Close the cover.
  • Page 92 J7, drum cartridge, 13R546 is installed. XEROX card or key counter is not loaded. Install the XEROX card or key counter. U1-U4, U6-U8 Switch the copier off. Wait approximately one (1) minute, then switch the copier on. If the status code continues, call for service.

  • Page 93: Clearing The Status Codes

    Clearing the status codes XC23/XC33/XC33D User Guide Refer to the appropriate procedure to clear the displayed status code. If the problem persists, call the following number for assistance. In the United States and Canada: 1-800-TEAM-XRX (1-800-832-6979). A1-A3 (XC23/XC33) A codes appear whenever the ADF has trouble feeding an original.
  • Page 94 Make a new copy of any damaged original. 13. Ensure the ADF guide is touching the edge of the originals. 14. Lower the original catch tray. 15. Ensure the Ready to copy lamp on the ADF is lit. XC23/XC33/XC33D User Guide...

  • Page 95: A1-A3 (Xc33D)

    XC23/XC33/XC33D User Guide A1-A3 (XC33D) A codes appear whenever the DADF has trouble feeding an original. 1. Open the left DADF cover. 2. Remove any misfed original. 3. Open the left inside cover. 4. Raise the original catch tray. 5. Remove all the originals.
  • Page 96 Make a new copy of any damaged original. 16. Ensure the DADF guide is touching the edge of the originals. 17. Lower the original catch tray. 18. Ensure the Ready to copy lamp on the DADF is lit. XC23/XC33/XC33D User Guide...

  • Page 97: C1-C4, C8

    XC23/XC33/XC33D User Guide C1-C4, C8 C codes appear whenever the copier has trouble feeding a sheet of paper from a paper tray. For XC23/XC33/XC33D 1. If one of the right cover indicators is flashing, open the appropriate cover. Note: If the paper is not accessible from the right upper cover opening, open the copier front cover and remove the misfed paper.
  • Page 98 Open the metal cover (on left side of tray). Remove any misfed paper. Close the metal cover. Open the plastic cover (on right side of tray). Remove any misfed paper. Close the plastic cover. Close tray 4. XC23/XC33/XC33D User Guide...
  • Page 99 2. Open the copier front cover. 3. Lift up on the copier release lever and open the copier. 4. If there is any misfed paper inside the copier, pull it out toward the copy output device. 5. Close the copier.

  • Page 100: E1-E3

    1. Open the copier front cover. 2. Lift up on the copier release lever and open the copier. 3. If the lead edge of the misfed paper is accessible from the copy output tray, pull the paper out toward the tray.
  • Page 101 6. If the misfed paper is shown in the figure to the left, pull it out toward the copy output tray. 7. Open the copier right upper cover or right lower cover, remove any misfed paper. 8. Close the copier.
  • Page 102 1. Pull back the sorter release lever, then slide the sorter to the left until it stops. 2. Remove any misfed paper in the exit area of the copier. 3. Remove any misfed paper in the sorter. 4. Pull back the sorter release lever and slide the sorter to its original position.
  • Page 103 XC23/XC33/XC33D User Guide F codes appear whenever the 10-bin sorter stapler has trouble with the stapler or trouble with feeding paper. The F9 code appears when there is a problem with the sorter stapler. 1. Remove all paper from the sorter bins.
  • Page 104 9. Position a sheet of paper along the front edge of the top bin. 10. Press the Manual stapler button, the paper is stapled properly. Note : If needed, press the Manual stapler button, , repeatedly until the stapler operates. , and ensure XC23/XC33/XC33D User Guide...

  • Page 105: Calling For Service

    XC23/XC33/XC33D User Guide In the USA and Canada Should you be unable to resolve a problem after using the Problem solving section of this manual, place a call to the XEROX customer support center at: 1-800-TEAM-XRX (1-800-832-6979) The customer support representative can solve many problems over the phone.

  • Page 106: Technical Data

    1:1+1% Presets: 64%, 77%, 100%, 129%, 154% Variable: 61%-163% 99 copies 99 copies for 11 and 21 copying 30 copies for 12 and 22 copying 250 sheets 250 sheets 250 sheets 30 sheets 1000 sheets 50 sheets XC23/XC33/XC33D User Guide...
  • Page 107 Power consumption Machine dimensions XC23/XC33 XC33D XC23/XC33 with ADF XC33D with DADF XC23/XC33 with ADF and 10-bin sorter stapler XC33D with DADF and 10-bin sorter stapler 1 tray module (Stand - XC23/XC33) Duplex module (Stand - XC33D) XC23/XC33/XC33D User Guide...
  • Page 108 XC33D XC23 with ADF XC33 with ADF XC33D with DADF XC23 with ADF and 10-bin sorter stapler XC33 with ADF and 10-bin sorter stapler XC33D with DADF and 10-bin sorter stapler 1 tray module (Stand - XC23/XC33) Duplex module (Stand - XC33D)
  • Page 109 10-bin sorter stapler Top bin sheet capacity staple capacity Bins 2-10 sheet capacity staple capacity Dimensions Weight Power XC23/XC33/XC33D User Guide 5.5x8.5in./A5 to 11x17in./A3 16-24lb./60-90gm² 50 sheet maximum 25.1in.x24.2in.x3.4in./640x615x86mm 35.24lbs./16kg 120 watts or less 100 sheets of 5.5x8.5in./A5 to 11x17in./A3 16-24lbs./60-90gm²...

  • Page 110: 3-Year Limited Warranty

    REPAIR AND EXCHANGE ARE YOUR ONLY REMEDIES: Your only remedy under this warranty is the repair or exchange of your copier as described herein. Xerox will not be liable for any incidental or consequential damages resulting from your use of, or inability to use, your copier even if we know such damages are possible.
  • Page 111 Service Support Center at 1-800-832-6979 and by providing the Service Support Center with your copier serial number, a description of the problem and any status codes displayed on the control panel. The Xerox Service Representative will attempt to diagnose and solve the problem over the telephone and, when necessary, schedule a service call to repair the copier.

  • Page 112: In Canada

    REPAIR OR EXCHANGE ARE YOUR ONLY REMEDIES: Your only remedy under this warranty is the repair or exchange of your copier as described herein. Xerox will not be liable for any incidental or consequential damages resulting from your use of, or inability to use, your copier even if we know such damages are possible.
  • Page 113 SERVICE AFTER YOUR THREE YEAR WARRANTY EXPIRES: After your three year warranty expires you can obtain a low cost Xerox Maintenance Agreement by simply calling 1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979). We recommend you call 90 days prior to warranty expiration to assure continuous service coverage.

  • Page 114: It's Illegal

    Copying of other items may be prohibited. If you have any questions, seek legal advice. XC23/XC33/XC33D User Guide...

  • Page 115: Xerox Retail Total Satisfaction Guarantee

    In USA and Canada XC23/XC33/XC33D User Guide Xerox retail total satisfaction guarantee At Xerox we are committed to the highest quality in the design, manufacture and service of all we sell. We measure our success by one standard: Total Customer Satisfaction.
  • Page 116 In USA and Canada XC23/XC33/XC33D User Guide Xerox retail total satisfaction guarantee At Xerox we are committed to the highest quality in the design, manufacture and service of all we sell. We measure our success by one standard: Total Customer Satisfaction.

  • Page 117: Material Safety Data Sheet

    Material safety data sheet Material safety data sheet XC23/XC33/XC33D User Guide...
  • Page 118 Material safety data sheet XC23/XC33/XC33D User Guide...
  • Page 119 Material safety data sheet XC23/XC33/XC33D User Guide...
  • Page 120 Material safety data sheet This MSDS may not be the latest version. To obtain the latest version you may call 1-800-828-6571, or visit their Web site at: http://ids.xbs.xerox.com/ehs/msds/ XC23/XC33/XC33D User Guide...
  • Page 121 Xerox Corporation may void the authority granted by the FCC to operate this equipment. This Class B Digital apparatus meets all the requirements of the Canadian Interference - Causing Equipment Regulations. ® , the stylized X, XC23, XC33, XC33D, and identifying product names and...
  • Page 122 XEROX copier and to the Team XEROX experts. For copier supplies or service use the phone numbers listed in the supplies and service sections below.
  • Page 123 Table of contents NOTES:...

This manual is also suitable for:

Xc33Xc33d

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