In Canada - Xerox XC23 User Manual

3-year limited warranty

In Canada

TOTAL SATISFACTION WARRANTY:
Xerox warrants that, if you are not satisfied with the performance of the Xerox copier which this warranty
statement accompanies, at your option and upon your request, Xerox will repair or replace it at any time within
three (3) years after your purchase.
IMPORTANT: This warranty applies only to Xerox copiers purchased and used in Canada. This warranty gives
you specific legal rights, and you may also have other rights which vary from province to province.
WHAT THE WARRANTY DOES NOT COVER:
This limited warranty does not cover copier damage or malfunction from misuse, abuse, accident, act of God,
defect in non-Xerox supplies, or non-Xerox alteration, modification or upgrade. Replacement of drum cartridges,
dry ink cartridges, film cartridges and other supplies are customer maintenance responsibilities and are not
covered by this warranty. Scheduled maintenance, as described in the user guide (including that required when a
service indicator is "on") is not covered by this warranty.
REPAIR OR EXCHANGE ARE YOUR ONLY REMEDIES:
Your only remedy under this warranty is the repair or exchange of your copier as described herein. Xerox will not
be liable for any incidental or consequential damages resulting from your use of, or inability to use, your
copier even if we know such damages are possible.
IMPORTANT: Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
NO OTHER WARRANTY IS MADE BY XEROX:
NO OTHER WARRANTY IS MADE BY XEROX. ANY IMPLIED WARRANTY OF MERCHANTABILITY IS
LIMITED TO THE 3 YEAR WARRANTY PERIOD AND THEREAFTER IS DISCLAIMED. NO OTHER
WARRANTY OF ANY KIND OR TYPE, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE 3 YEAR
WARRANTY PERIOD. XEROX EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE.
IMPORTANT: Some provinces do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
No reseller is authorized to modify the terms of this warranty. Any additional warranty offered by a reseller is the
sole responsibility of the reseller. This warranty is offered only to the first end-user purchaser of the copier, and is
not transferable to any subsequent purchaser. The warranty period for an exchange copier expires three years
after the date you purchased the copier which this warranty statement accompanies.
HOW TO OBTAIN A REPAIR OR EXCHANGE DURING THE WARRANTY PERIOD
Proof of Purchase:
To obtain a repair or exchange, proof of purchase is required. You must, within 10 days after purchase, mail
the enclosed registration card to Canadian Retail Operations, Xerox Canada Ltd, P.O. Box 3020, Stn LCD,
Malton, Mississauga L4T9Z9. Also, when you make a warranty claim, you must present your original receipt or
bill of sale to establish your date of purchase.
If You Have a Problem:
The first step is to call our trained Customer Support Representative at 1-800-TEAM XRX (1-800-832-6979).
Many problems can be resolved over the phone. Before you call please be ready to provide the model of your
copier, its serial number, date of purchase, and a description of the problem.
108 XC23/XC33/XC33D User Guide