Problems - PROLiNK Professional II+ Series User Manual

4. PROBLEMS

If the UPS system is not operating correctly, please troubleshoot using the table below.
Symptom
There is no indication (indicator) and
alarm even though the main electricity
is normal.
Icon and warning code
LCD screen and alarm beeps every
second.
Icon and
on the LCD screen and alarm beeps
every second.
Icons
the LCD screen and alarm beeps
continuously.
The error code displayed is 43. Light
icons on the LCD screen
and alarm beeps continuously.
Error code displayed 14, light icon
on LCD screen, and alarm
beeps continuously.
Other error codes will be displayed on
the LCD screen and alarm beeps
continuously.
Battery backup time shorter than face
value
The icon
flashes on the LCD screen and the
alarm beeps every second.
UPS could not be activated, Icon
It flashes on the LCD screen and the
alarm beeps every second.
Possible Causes
The AC input cable is not
connected properly.
flash,
EPO enabled.
The external or internal
flashes
battery is not connected
properly.
UPS overload.
UPS overload. Devices
connected to the UPS are fed
and flashes on
directly by the power grid via
Bypass.
After repeated overloads, the
UPS is locked in Bypass mode.
Devices connected directly to
a power source.
UPS overloaded for too long
and became a problem. Then
the UPS will turn off
automatically.
The UPS does not activate
automatically because a short
circuit occurs in the UPS
Output.
An internal UPS error has
occurred.
The battery is not fully
charged
Faulty battery
UPS temperature is too high.
The maintenance switch
cover opens.
Repair
Check that the input cable is
properly connected to the
UPS.
Set the circuit in the closed
position to disable EPO.
Check that all batteries are
well connected.
Remove excess load from UPS
output.
Remove excess load from UPS
output
Remove excess load from UPS
output first. Then turn off the
UPS and turn it back on.
Remove excess load from UPS
output and turn it back on.
Check the wiring of the output
and if the connected device is
short-circuited.
Contact your dealer
Charge the battery for at least
7 hours and then check the
capacity. If the problem
persists, contact your dealer.
Contact your dealer to replace
the battery.
Check the fan and notify the
dealer.
Check that the cover of the
maintenance switch is
screwed down tightly.
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