PROLiNK Master II Series User Manual
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PROLiNK Master II Series User Manual

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ONLINE UPS
User Manual
PRO-83300QRS/QRL (3P/3P or 3P/1P or 1P/1P) - TOWER
PRO83300-QRS/QRL
10KVA/20KVA
Version 1.00
(English)

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  • Page 1 ONLINE UPS User Manual PRO-83300QRS/QRL (3P/3P or 3P/1P or 1P/1P) - TOWER PRO83300-QRS/QRL 10KVA/20KVA Version 1.00 (English)

  • Page 2: Table Of Contents

    Table of Contents 1. SAFETY AND EMC INSTRUCTIONS ....................1 1-1. T ....................... 1 RANSPORTATION AND TORAGE 1-2. P ............................1 REPARATION 1-3. I ............................1 NSTALLATION 1-4........................ 2 ONNECTION ARNINGS 1-5. O ............................3 PERATION 1-6. S ............................3 TANDARDS 2.

  • Page 3: Safety And Emc Instructions

    1. Safety and EMC instructions All safety instructions in this document must be read, understood and followed. 1-1. Transportation and Storage Please transport the UPS system only in the original packaging to protect against shock and damage. The UPS must be stored in the room where the temperature is well regulated. Ambient temperature should not exceed 40°C.

  • Page 4: Connection Warnings

    1-4. Connection Warnings • There is no standard backfeed protection inside of the UPS. However, there are relays on the Input to cut off line voltage and while the neutral is still connect to UPS. Input Rly Main Input Rly Input Main Input...

  • Page 5: Operation

    1-5. Operation Do not disconnect the grounding/earthing conductor cable on the UPS or the building wiring terminals under any circumstance. The UPS system features its own, internal current source (batteries). The UPS output sockets or output terminal blocks may be electrically live even if the UPS system is not connected to the building mains/live wires.

  • Page 6: Installation And Operation

    2. Installation and Operation These series came with two VAC systems: 208V and 400V. Please refer to the following table. VAC System Model Type 208V LV 5KL/7.5KL/10KL Long-run model 400V HV 10KL/15KL/20KL We also offer optional parallel function for both models upon request. The UPS with parallel function is called the “Parallel model”.

  • Page 7: Wiring Terminal View

    2-2. Wiring Terminal View Diagram 1: Front panel Diagram 2: HV10KL/LV5KL Rear Panel Diagram 3: HV15KL/HV20KL/LV7.5KL/LV10KL 1. Power switch 2. External maintenance bypass switch port 3. USB communication port 4. Emergency power off function connector (EPO connector)

  • Page 8: Single Ups Installation

    5. Share current port (only available for parallel model) 6. Parallel port (only available for parallel model) 7. Intelligent slot 8. External battery connector 9. Line input terminal 10. Output terminal 11. Bypass input terminal 12. Input grounding terminal 13. Output grounding terminal 2-3.
  • Page 9 Terminal block wiring diagram TO UPS BAT+ PBAT TO UPS BAT N NBAT TO UPS BAT- Battery wires connection schematic NOTE 1: Make sure that the wires are connected securely with the terminals. NOTE 2: Please install the output breaker between the output terminal and the load, and the breaker should have leakage current protective function if necessary.

  • Page 10: Ups Installation For Parallel System

    or short-circuited. 2-4. UPS Installation for Parallel System If the UPS is only for single operation, you may skip this section. 1) Install and wired the UPS according to the section 2-3. 2) Connect the output wires of each UPS to an output breaker. 3) Connect all output breakers to a major breaker.

  • Page 11: Operations

    3. Operations 3-1. Button Operation 1) Before operation, make sure that the two strings of batteries are connected correctly in order of ”+,GND,-” terminals and the breaker of the battery pack is at “ON” position (only for long-run model). 2) Press the “ ”...
  • Page 12 3-2-1. Main screen Upon powering on, the LCD will start initialization approximately few seconds as shown below. After initialization, the main screen will display as shown below. After touching the icon, it will show five icons in center to represent five sub-menus: Control, measure, setting, information, data log.
  • Page 13 Touch icon will return back to main screen no matter it’s in any screen of any submenu. Enter or return Confirm YES DO ON/OFF UPPS ON/OFF UPS Enter or return Confirm YES DO BATT TEST HOME CONTROL BATT TEST Enter or return Confirm YES DO MUTE ALL MUTE ALL Enter or return...
  • Page 14 TURN ON UPS TURN OFF UPS Battery Test  It will show “Start Battery Test” if the UPS is not in test. Touch “Yes” to start battery test. Then, it will start battery testing. After few seconds, battery test result will show on the screen. Touch “Back” to return to main screen immediately or “No”...
  • Page 15 LCD Change  When LCD is in “Rack Display”, if you touch “LCD Change” icon, it will pop-up “Tower Display” window. When LCD is in “Tower Display”, if you touch “LCD Change”, it will pop-up “Rack Display” window. Touch ”Yes” icon to change LCD Display. Touch “No”...
  • Page 16 3-2-3. Measure screen Touch the icon to enter measure page. Touch the icon to browse information. Touch the icon to return to main screen. Touch the icon to go back to previous menu. Measure screen page 1 LINE VOLT: The real time value of L1, L2 and L3 phase voltage, L1L2/L2L3/L3L1 voltage and input ...
  • Page 17 Measure screen page 3 INPUT W: L1, L2 and L3 input power in watt.  INPUT W (%): L1, L2 and L3 input power watt in percentage.  Measure screen page 4 INPUT VA: L1, L2 and L3 input power in VA. ...
  • Page 18 Measure screen page 6 OUTPUT VA: L1, L2 and L3 output power in VA.  OUTPUT VA (%): L1, L2 and L3 output power VA in percentage.  Measure screen page 7 INPUT CURR: L1, L2, L3 input current in Amp. ...
  • Page 19 Measure screen page 9 BUS Voltage: The real time value of DC BUS (P and N) voltage.  TEMP: Temperature of L1, L2 and L3 phases.  Measure screen page 10 Backup Time: Estimated discharge time.  BATT Voltage /Charging Current/Discharging Current: The real time value of DC related information. ...
  • Page 20 Setting screen GENERAL: It’s to set up basic information of the UPS. It’s not related to any function parameter.  ADVANCE: It’s required to enter password to access to the “ADVANCED” setting. There are two types of  authority, User and Maintainer. GENERAL USER PSSWORD:0000 ELECTRIC...
  • Page 21 General Setting Setting screen page 1 Date/Time: Set the date and time. The format is YYYY-MM-DD HH:MM:SS. The calendar day will be  automatically changed when the year, month and date are set. Language: Set the LCD language. There are three options: English, Simplified Chinese and Traditional ...
  • Page 22 Buzzer: if you touch this icon, it will pop-up “Yes” and “No” option.  If you touch “Yes”, it will turn off the warning buzzer. If you touch “Yes”, it will turn on the warning buzzer. The factory default setting is turn on the warning buzzer.
  • Page 23 Advance Setting Menu Page There are three sub-menus under “AdvanceUser” setting: ELECTRIC, BATT and OTHERS. ELECTRIC Electric Setting Page 1 Output VOL.: Select the output rated voltage.  If the UPS is HV system, there are four options, 208V, 220V, 230V and 240V. ...
  • Page 24 Electric Setting Page 2 Bypass at UPS off: Select the bypass status when manually turning off the UPS. This setting is only  available when “Bypass forbid.” is set to “Disable”. Enable: Bypass enabled. When selected, bypass mode is activated. ...
  • Page 25 BATT Battery setting page Battery Warning Voltage:  HIGH: High battery warning voltage. The setting range is 14.0V ~ 15.0V. 14.4V is default setting.  LOW: Low battery warning voltage. The setting range is 10.1V ~ 14.0V. 11.4V is default setting. ...
  • Page 26 ADVANCE  Maintainer  Advance Maintainer Setting Menu To access the “AdvanceMaintainer” Setting menu page, it’s required to enter password. Please contact your local dealer to get maintainer password. CAUTION: This setting menu is only for qualified technician. Otherwise, mis-operation will cause UPS damage.
  • Page 27 Charge Current:  One piece of charger: There are twelve options: 1A, 2A, 3A, 4A, 5A, 6A, 7A, 8A, 9A, 10A, 11A,  12A. Two pieces of charger: There are twelve options: 2A, 4A, 6A, 8A, 10A, 12A, 14A, 16A, 18A, 20A, ...
  • Page 28 VOLTAGE CALIBRATE Page2  BATT VOL: Battery voltage calibration. Click value columns and it will pop up . Then, each click is 0.1% no matter it’s pressing up or down key . Press “up” key to increase 0.1% and press “down” key to decrease 0.1%.
  • Page 29 decrease 0.1%. Press “OK” key to confirm the modification. VOLTAGE CALIBRATE Page5  Inverter VOL: Inverter voltage calibration. Click value columns and it will pop up . Then, each click is 0.1% no matter it’s pressing up or down key .
  • Page 30  Output CURR: Output current calibration. Click value columns and it will pop up . Then, each click is 0.1% no matter it’s pressing up or down key . Press “up” key to increase 0.1% and press “down” key to decrease 0.1%.
  • Page 31 INITIAL CALI Page CALIBRATE: After clicking “CALI”, it will pop up a message board as shown in above screen. Touch  “YES” to restore default calibration value. Touch “No” to cancel this operation. Touch “ ” to return to INITIAL menu page. INITIAL ...
  • Page 32 ELECTRIC Electric Page 1 Output VOL: Select the output rated voltage.  When UPS is HV system, there are four options, 208V, 220V, 230V and 240V.  When UPS is LV system, there are two options, 120V and 127V.  Output FRE: Select output rated frequency.
  • Page 33 L: Low voltage point for bypass. The setting range is 176V ~ 209V when the UPS is HV system. The  setting range is 96V ~ 110V when the UPS is LV system. H: High voltage point for bypass. The setting range is 231V ~ 264V when the UPS is HV system. ...
  • Page 34 BATTERY Battery setting page Battery Warning Voltage:  HIGH: High battery warning voltage. The setting range is 14.0V ~ 15.0V. 14.4V is default setting.  LOW: Low battery warning voltage. The setting range is 10.1V ~ 14.0V. 11.4V is default setting. ...
  • Page 35 OTHERS setting page2 User Password: Set up User new password to enter “ADVANCE User” menu page.  Advance Password: Set up User new password to enter “ADVANCE Maintainer” menu page.  SELFTEST This function is only effective when UPS type setting is “HV”. Therefore, please disconnect all loads and utility first before executing this function.
  • Page 36 Basic Information Page 1 Basic Information Page 2 Basic Information MCU Version: MCU version.  DSP Version: DSP version.  LCD Version: DSP version.  Serial NO.: The serial number of UPS.  Rated Information Page1 Rated Information Output Voltage: It shows output rated voltage. ...
  • Page 37 Rated Information Page2 Bypass at UPS Off: Enable/disable auto bypass function when UPS is off.  Auto Restart: Enable/disable auto-restart function.  ECO Mode: Enable/disable ECO function.  Parameter Information Page 1 Parameter Information Line Voltage Range: The acceptable line input voltage range. ...
  • Page 38 HIGH: High battery warning voltage.  Parameters Information Page3 Shutdown Voltage: If battery voltage is lower this point, UPS will automatically shut down.  Shutdown Delay: set time to delay ups shutdown.  Restore Delay: UPS will automatically restart in setting minutes after the UPS shuts down. ...

  • Page 39: Audible Alarm

    3-3. Audible Alarm Description Buzzer status Muted UPS status Bypass mode Beeping once every 2 minutes Battery mode Beeping once every 4 seconds Fault mode Beeping continuously Warning Overload Beeping twice every second Others Beeping once every second Fault Beeping continuously 3-4.
  • Page 40 At this time, if bypass is enabled, the UPS will power to the load via bypass. If bypass function is disabled or the input power is not within bypass acceptable range, it will cut off output entirely. 4. Charge the batteries 1) After the UPS is connected to the mains and turned on in AC mode, the charger will charge the batteries automatically except in battery mode, during battery self-test, overload or when battery voltage is high.

  • Page 41: Parallel Operation

    11. Operation in Fault mode 1) When the buzzer beeps continuously, it means that there is a fatal error with the UPS. Users can get the fault code from “DATA LOG” menu. Please refer to the Chapter 4 for details. 2) Please check the loads, wiring, ventilation, mains, battery and so on after the fault occurs.
  • Page 42 2) Make sure all of the UPS are the parallel models, and follow the wiring reference in section 2-4. 3) Install the new parallel system as per section 3-5. 3. Remove units from the parallel system There are two methods to remove units from the parallel system: First method: 1) Touch “CONTROL”...

  • Page 43: Fault Code

    3-6. Fault Code Fault code Fault event Icon Fault code Fault event Icon Bus start failure None Over temperature None Bus over None DSP communication failure None Bus under None Overload None Bus unbalance None Incorrect UPS setting None Converter over current None MCU communication failure None...

  • Page 44: 3-7.Warning Code

    3-7.Warning Code Warning code Warning event Warning code Warning event Line situations are different in parallel Battery unconnected system Bypass situations are different in IP Neutral loss parallel system Locked in bypass after overload 3 IP phase abnormal times in 30 minutes Bypass phase abnormal Converter current unbalanced Over charge...

  • Page 45: Trouble Shooting

    4. Trouble Shooting If the UPS system does not operate correctly, please solve the problem by using the table below. Symptom Possible cause Remedy No indication and alarm in the front The AC input power is not Check if input cable firmly display panel even though the mains is connected well.

  • Page 46: Storage And Maintenance

    5. Storage and Maintenance 5-1. Storage Before storing, charge the UPS at least 7 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table: Storage Temperature Recharge Frequency Charging Duration -25°C - 40°C Every 3 months...

  • Page 47: Specifications

    6. Specifications 400V MODEL 10KL 15KL 20KL CAPACITY* 10KVA/10KW 15KVA/15KW 20KVA/20KW INPUT Low Line Loss 110 VAC(Ph-N) ± 3 % at 50% Load; 176 VAC(Ph-N) ± 3 % at 100% Load Voltage Low Line Comeback Low Line Loss Voltage + 10V Range High Line Loss 300 VAC(L-N) ±...
  • Page 48 Register Online For Your Product Warranty @ www.prolink2u.com/register PROLiNK® is a trademark of FIDA INTERNATIONAL (S) PTE LTD and is manufactured under its authority. All other brands, products, services, logos and company names mentioned herein are trademarks of their respective owners.

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