Anti-Collision System Sensitivity Adjustment
Adjust the sensitivity on your desk's advanced anti-collision system:
1. Hold the down button until the desk reaches the lowest position.
2. Hold the down button again until the display flashes "ASr."
3. Hold the UP button until the display shows "10.5," "10.6," or "10.7". This is your current anti-collision sensitivity setting.
10.5
= most sensitive setting (possible false positives)
10.6
= moderate sensitivity setting
10.7
= least sensitive setting
While "ASr" is flashing, press the up button to toggle between the three settings.
4. Wait for the display to change back to "ASr."
5. Hold the "down" button until the desktop lowers and rises slightly and the display changes back to the numeric height
setting.
Error Code
Description
H01
Overheated
Firmware or
E01-E06
connectivity issues
E07-E012
Legs are uneven
Starting & Stopping
If your desk is continuously starting and stopping as you try to raise or lower it, check to make sure the Control Box is
securely attached to the frame. The Control Box MUST be attached to your frame in order for your desk to function properly.
Desk Reset Procedure
If your keypad display shows any of the error codes listed, perform the Desk Reset Procedure provided at the end of the
desk assembly steps to clear it. If the error message persists after performing the reset procedure or if there is a height
difference between the Legs of more than 1.5", email us at support@upliftdesk.com or call 800-349-3839.
Perform the desk reset procedure any time the desk is unplugged or loses power.
Troubleshooting
Troubleshooting Solution
The desk motor has a 10% duty cycle to protect from overheating. For example, in a 20
minute period if your desk motor is activated for 2 minutes you will want to let it rest for 18
minutes. Otherwise you may see an H01 code on your keypad
Check all cables to ensure they're all firmly plugged in, and perform Reset Procedure above
Perform Reset procedure
© UPLIFT Desk • 800-349-3839 • info@upliftdesk.com •
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