If your desk does not respond when you try to raise it or lower it, or if the Keypad displays error messages
from "E01" through "E012", check to make sure that all the cables to the Legs and Control Box are secure. If
the problem persists, perform the reset procedure below.
Reset Procedure
1.
Unplug the Power Cord and hold the DOWN button on the Keypad for 30 seconds.
2. Plug the Power Cord back in.
3. Hold the DOWN button until the desk reaches its lowest height, then release.
Hold the DOWN button again until the LED display reads "RST"
(or for about 10 seconds on the Basic Keypad without display), then
release. Hold the DOWN button again until the desk lowers a bit,
then slightly rises and stops, then release. Your desk is now
ready to use.
4. Advanced Keypads and the Basic Display Keypad will display the current desk height and
you should be able to operate the desk.
5. You may also need to perform this Reset Procedure if the desk is unplugged or loses power.
Code
H01
E01-E06
E07-E012
If the error message persists after performing the Reset Procedure above or if there is a height difference
between the Legs which exceeds 1.5'', contact UPLIFT Desk at the email address or phone number listed on
these instructions.
Starting & Stopping
If your desk is continuously starting and stopping as you try to raise or lower it, check to make sure the
Control Box is attached securely to the Frame. The Control Box MUST be attached to your Frame in order
for your desk to function properly.
Description
The desk motor has a 10% duty cycle to protect from overheating. For
example, in a 20 minute period if your desk motor is activated for 2 minutes
Overheated
you will want to let it rest for 18 minutes. Otherwise you may see an H01
code on your keypad
Firmware or
Check all cables to ensure they're all firmly plugged in, and perform Reset
connectivity issues
procedure above
Legs are uneven
Perform Reset procedure above
© UPLIFT Desk • 800-349-3839 • 512-614-3152 • info@upliftdesk.com • upliftdesk.com
Troubleshooting
Troubleshooting Solution
*Note: "RST" will look like
"ASr" on the display
17
Need help?
Do you have a question about the C-Frame and is the answer not in the manual?
Questions and answers