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Troubleshooting > Responding to Messages
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
Display for Device Information (3-10)
A
Symptom
Acceptable staple
count exceeded.
Access point was
not detected.
Activation error.
Add the following
paper in cassette #.
Add staples.
Add the following
paper in the
multipurpose tray.
Adjusting...
Checkpoints
Is the acceptable staple count exceeded?
-
-
Is the indicated cassette out of paper?
Has any of the document finisher run out
of staples?
Does the paper size set for the paper
source matches the paper size that was
actually loaded?
Is the indicated cassette out of paper?
-
Corrective Actions
Select [Continue] to print without
stapling. Select [Cancel] to cancel
the job.
Check if the access point has been
set correctly.
Turn the power switch off and on. If
the error exists, contact
administrator.
Load paper.
Select [Paper Selection] to select
the other paper source. Select
[Continue] to print on the paper in
the currently selected paper
source.
If the staples are depleted, the
machine will stop and the location
of staple depletion will be indicated
on the screen. Leave the machine
on and follow the instruction to
replace the staple case.
Select [Continue] to print without
stapling. Press [Cancel] to cancel
the job.
Select [Continue] to continue
printing.
Select [Cancel] to cancel the job.
Load paper.
Select [Paper Selection] to select
the other paper source. Select
[Continue] to print on the paper in
the currently selected paper
source.
The machine is under the
adjustment to maintain its quality.
Please wait.
11-9
Reference
Page
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2-15
2-9
3-18
10-10
5-7
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