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Troubleshooting > General Troubles
Machine Operation Trouble
Machine trouble is indicated by the symptoms in the table below. Implement appropriate procedures.
Symptom
An application does
not start.
The screen does not
respond when the
power switch is
turned on.
Pressing the [Start]
key does not produce
copies.
Blank sheets are
ejected.
Paper often jams.
2 or more sheets are
overlaps when
ejected. (multi feed)
Printouts are
wrinkled.
Checkpoints
Is the Auto Panel Reset time short?
Check the power cord.
Is there a message on the screen?
Is the machine in Sleep mode?
Are the originals placed correctly?
Is the paper loaded correctly?
Is the paper of the supported type? Is
it in good condition?
Is the paper curled, folded or
wrinkled?
Are there any loose scraps or
jammed paper in the machine?
Is the paper loaded correctly?
Is the paper damp?
11-3
Corrective Actions
Set the Auto Panel Reset time to 30
seconds or more.
Connect both ends of the power cord
securely.
Determine the appropriate response
to the message and respond
accordingly.
Select any key on the operation
panel to recover the machine from
Sleep mode.
When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
When placing originals in the
document processor, place them
face-up.
Check that the settings of the
application software.
Load the paper correctly.
Turn the orientation 180 degrees
around in which the paper is
positioned.
Remove the paper, turn it over, and
reload it.
Replace the paper with new paper.
Remove any jammed paper.
Load the paper correctly.
Load the paper correctly.
Turn the orientation 180 degrees
around in which the paper is
positioned.
Replace the paper with new paper.
If the problem occurs frequently, turn
on the Cassette Heater switch.
Reference
Page
8-56
2-9
11-9
2-23
5-3
5-5
3-18
3-18
3-18
3-17
11-27
3-18
3-17
3-17
3-18
2-5
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