Advertisement
Warranty
■ Harken Jib Reefing and Furling System Seven-Year Limited Warranty
What does the limited warranty cover?
Any defect in materials or workmanship.
How long is the warranty in effect?
For seven years from the date of purchase.
Are all parts of the system covered for seven years?
No, the swage fitting is covered for two years and is not warranted against stress corrosion or failure due to improper
installation.
Are there other exceptions to the warranty?
This warranty does not cover any part of a system if it was improperly operated, improperly installed, improperly
maintained, or used under load conditions exceeding the rating or headstay size as published in the Harken catalog
or other Harken literature.
What is defined as improper operation?
Improper operation includes not following any of the procedures in the installation manual. Examples include but are
not limited to: using a winch or other means to force the unit to turn if it is jammed; failure to use a ratchet block or
other means to place drag on the furling line; failure to maintain adequate headstay tension; use of too much or too
little halyard tension; and any unseamanlike use of the system.
What is defined as improper installation?
Improper installation includes not following any of the procedures in the installation manual. Examples include, but are
not limited to: failure to use adhesives on foil joints; failure to use toggles at both ends of the headstay; faulty installation
of Norseman, Sta-Lok
, rod or swage terminals; failure to secure locking mechanisms; improper halyard leads; failure to
®
use pendants on sails when required; any other procedure which is not a normal and prudent rigging procedure.
What is defined as improper maintenance?
Improper maintenance includes not following any of the procedures in the installation manual. Examples include, but
are not limited to: failure to clean dirt or salt from the bearings or other parts of the unit; failure to apply proper lubri-
cants periodically; failure to periodically inspect locking mechanisms, foils, headstay wires, swage fittings, rod fittings
and Norseman or Sta-Lok
fittings for damage or stress corrosion.
®
What will Harken do if I have a problem?
Harken will provide technical support by telephone, fax or letter to help diagnose and correct your furling problem.
We will, at our option, repair or replace any part of your furling system which fails in normal service. Parts must be
returned to Harken. Replacement parts must come directly from Harken. You will not be reimbursed for the cost of
any part supplied by a dealer in the repair of a furling system.
Will Harken pay for labor charges?
No, labor charges are not covered by the warranty.
Is Harken responsible for special, incidental or consequential damages?
Special, incidental, or consequential damages resulting from a warranty problem with a Harken furling system are not
covered by this warranty.
How do I get service for my Harken system?
Most problems are installation related and can be solved by referring to the instruction manual. Many other problems
can be solved by discussing them with your dealer or rigger. If you cannot solve the problem in this fashion, call Harken
at (262) 691-3320. Customers outside of the United States should contact the Harken distributor in their country.
What should I do if I need parts?
After Harken determines that you need replacement or repair parts under warranty, we will ship these parts directly
to you or to your dealer or rigger at no charge. Do not purchase repair parts! Harken will not reimburse you for the
expense of buying repair parts.
How does state law relate to this warranty?
This warranty gives you specific rights but the laws of each state vary and you may also have other rights under the
laws of your state.
March 2001
Unit 0 MKIII
37
Advertisement
