Unparking A Call; Call Pickup - Avaya J159 Instructions Manual

Unparking a call

About this task
Use this procedure to unpark the call from another phone.
Before you begin
Ensure that you have parked a call on your extension.
Procedure
1. Press Main menu.
2. Scroll to Features, and press Select.
3. Scroll to Unpark Call, and press Select.
4. Enter your phone extension number.
5. Press Select.

Call Pickup

With the Call Pickup feature, you can answer an incoming call on behalf of a pickup group
member. The administrator must add you to a Call Pickup group extension so that you can redirect
an incoming call of your group member to your phone. When Call Pickup feature is active on your
phone displays the incoming call of your group member on a call appearance line.
Avaya J100 Series IP Phones support the following three ways of Call Pickup in Avaya Aura
Communication Manager.
• Call Pickup: Allows you to answer a call on behalf of a member of the same Call Pickup
group.
• Call Pickup Extended: Allows you to answer a call of another pickup group by dialing the
group extension number of that Call Pickup group.
• Call Pickup Directed: Allows you to answer a call of a member of another pickup group by
dialing the extension number of the ringing phone.
Ensure that your administrator configures the call pickup feature for your extension.
When Call Pickup feature is active Avaya Aura
for the incoming calls in the associated groups to make the call connection.
April 2020
®
Communication Manager automatically searches
Using Avaya J159 IP Phone SIP
Comments on this document? infodev@avaya.com
Call Pickup
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