Canon Colorado M Series Operation Manual page 361

Num Error code
ber
4 6539
5 6540
6 6548
7 6544
8 15725
1270108
9 15729
10 25701
11 7703
12 7778
13 21752
14 16731
16733
Message
Temperature deviation
error
Temperature at set
point timeout
High temperature
Chiller alarm
Too late at XMS_ME-
DIA_SE (15B11)
Too late free at
XMS_MEDIA_SE
(15B11)
Wrong media width de-
tected
Maintenance tray not
detected
Tissue cassette not de-
tected
Ink aging PH detected
Knife position error
Action
• Check the air inlet and outlet for ob-
structions.
• Vacuum the chiller, see
chiller and check the fluid level on
page 200.
• Check the environmental tempera-
ture.
Refill the chiller, see Refill the chiller on
page 243.
• Make sure the media is not damaged
or curled.
• Make sure the media can be transpor-
ted well and is not too flexible, slip-
pery or sticky.
• Use a media that is reflective enough.
• Make sure the media is not damaged
or curled.
• Make sure the media can be transpor-
ted well and is not too flexible, slip-
pery or sticky.
• Use a media that is reflective enough.
Media width does not match the meas-
ured width, please change the media
width.
• Place maintenance tray in correct po-
sition.
• Check maintenance chapter, see
Maintain the printer on page
Make sure the tissue cassette is inserted
correctly. See Replace the tissue cas-
sette on page
219.
Automatic maintenance cannot be per-
formed while the system is in error.
To prevent damage to the printhead
heating is switched off. Try to prevent
the printer being in an error state for
too long (e.g. overnight).
When the error situation is resolved the
printheads will automatically warm up
again.
• Make sure you use a cuttable media
• If the knife is damaged, replace knife,
Replace the knife on page
see
• Check if there are no obstructions in
knife path.
Chapter 9 - Troubleshooting and support
Error codes overview
Vacuum the
210.
223.
4
361