Taylor 0738 Operator's Manual page 48

TROUBLESHOOTING GUIDE
Problem
5. No product is being
8
dispensed.
6. The product is too soft.
7. The product is too thick.
8. The mix in the hopper is
too warm.
9. The mix in the hopper is
too cold.
10. Mix Low and mix Out
probes are not
functioning.
11. Product is collecting on
top of the freezer door.
12. Excessive mix leakage
from the bottom of door
spout.
8-2
Probable Cause
a. Low on mix. The LEVEL
message is displayed.
b. Machine not in Auto
mode.
c. Beater motor is off during
over temperature. The
message appears on the
display.
a. The viscosity control is
set too warm.
b. The scraper blades are
worn.
a. The viscosity control is
set too cold.
b. Barrel not primed
correctly.
c. Mix pump incorrectly
assembled.
d. Mix pump incorrectly set.
e. Butterfat is in the pump.
a. Hopper cover is not in
position.
b. The agitator is not
installed.
c. The hopper temperature
control is set too warm.
d. Defective Thermistor
probe.
a. The hopper temperature
control is set too cold.
b. Defective Thermistor
probe.
a. Milk stone or foam build-
up in the hopper.
a. The top O-ring on draw
valve is improperly
lubricated or worn.
a. Bottom O-ring on draw
valve is improperly
lubricated or worn.
Model 0738
Remedy
a. Add mix to the hopper.
b. Select Auto and allow
machine to cycle off
before drawing product.
c. Press the STOP button
and wait 5 minutes.
Restart the machine in
Auto mode.
a. Increases the consistency
values.
b. Replace the scraper
blades with new ones.
a. Decreases the
consistency values.
b. Drain the barrel and
prime the machine.
c. Follow assembly
procedures carefully.
d. Check and, if necessary,
change the position of the
regulator tube.
e. Disassemble, clean and
reinstall the pump.
a. Clean and sanitize
hopper cover and place in
position.
b. Clean and sanitize the
agitator and install it.
c. Decrease the
temperature value in the
menu.
d. Call a service technician.
a. Increase the temperature
value in the menu.
b. Call a service technician.
a. Clean hopper thoroughly.
a. Lubricate or replace the
O-ring.
a. Lubricate or replace the
O-ring.
Troubleshooting Guide