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4 IN CASE OF TROUBLE
1. Troubleshooting
g Problems may not always indicate faults. Check the following once again before requesting repair.
g If the problem persists after taking corrective action, stop using the bed immediately, disconnect the
power plug from the outlet, turn the battery off, and then contact Paramount Bed (see p. 118) or your
distributor for repair.
g If the bed is damaged in an earthquake, fire, flood, or any other incident, contact Paramount Bed (see
p. 118) or your distributor for inspection or repair. Electric shock or fire may occur due to a short circuit or
current leakage from electrical components or malfunction may occur due to deformation of the bed,
resulting in injury.
g If a failure or error occurs, an error code may be displayed on the display panel of the handheld controller
(accessory). Check the error code. (See p. 99)
Symptoms and status
Is the power plug inserted into the outlet?
The power plug is inserted into the outlet but the
bed still does not operate.
Buttons do not work on the
side-rail integrated panel,
patient control panel, or
handheld controller (ac-
Is Patient lock-out set on the side-rail integrated
cessory).
panel?
Are two or more handheld controllers (accesso-
ry) plugged into the handheld controller power
outlets?
Is the power plug inserted into the outlet?
The power plug is inserted into the outlet, but the
The power lamp on the
power lamp on the handheld controller (accesso-
ry) is off.
handheld controller (ac-
cessory) is off.
Is the handheld controller (accessory) plug dis-
connected from the handheld controller power
outlet?
Parts cannot be posi-
Are there objects in the moving parts?
tioned correctly.
The bed cannot be moved. Are the casters locked?
Board cannot be de-
Is the board locked?
tached.
Is the power plug inserted into the outlet?
Call is not made even
Is the bed communication cable disconnected
when the nurse call
from the bed or the nurse call wall plate?
auxiliary button is pressed
(type with BED EXIT
ALARM only).
Are the nurse call system and bed communica-
tion cable suitable for the bed?
Check
Insert the power plug into the outlet.
• Disconnect the power plug from the outlet and insert it
in again.
• Plug another electrical device into the outlet and check
that power is available.
Disable Patient lock-out on the side-rail integrated panel.
If two or more handheld controllers (accessory) are
plugged into the handheld controller power outlets, the
bed does not operate. Insert only one.
Insert the power plug into the outlet.
• Disconnect the power plug from the outlet and insert it
in again.
• Plug another electrical device into the outlet and check
that power is available.
Insert the handheld controller (accessory) plug into the
handheld controller power outlet.
Remove any objects.
Unlock the casters.
Unlock the board.
Insert the power plug into the outlet.
Firmly connect the bed communication cable.
For details on the suitable nurse call system and suitable
bed communication cable, contact Paramount Bed (see
p. 118) or your distributor.
95
Corrective action
Reference
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