Table of Contents
Advertisement
5. After-sales service
1. When requesting repairs
If you encounter trouble, per form troubleshooting according to the procedure described in
"1. Troubleshooting" (see p. 95 to 98) in this instruction manual. If the problem persists after taking
corrective action, disconnect the power plug of the bed from the outlet and turn the battery off, and then
contact Paramount Bed (see Contact Information below) or your distributor.
g Details necessary when requesting repair
n Product name, model number, number on product ID label (see p. 98 for the label location)
n Date of purchase
n Details of failure or problem (provide as much detail as possible)
n Facility name, your name, address, and phone number
g Consumable parts
The following are consumable parts: casters, handheld controller (standard or accessory), USB cover,
USB port, gas spring, side-rail damper, side-rail integrated panel, patient control panel, and battery.
2. Minimum parts retention period
The minimum retention period of service functional parts (required to maintain the original functions of
products) is 8 years after discontinuation of manufacturing.
3. When you are not sure about the after-sales service
For any queries, please feel free to contact your distributor or to the following address.
Contact Information
[Location in Japan (Manufacturer)]
PARAMOUNT BED CO., LTD.
14-5, 2-chome, Higashisuna, Koto-ku,
Tokyo, 136-8670, Japan
TEL : +81-(0)3-3648-2961
FAX : +81-(0)3-3648-5781
For other contact information, please visit the website.
Website: https://www.paramount.co.jp/english/
Inorganic antimicrobial agent/kneading: Headboard, footboard, side-rails, and mattress deck
Inorganic antimicrobial agent/coating: Sheet switch
JP0122394A0002Y
The SIAA mark is displayed on products for which
quality management and information have been
published in the guidelines of Society of International
sustaining growth for Antimicrobial Articles based on
results evaluated according to the ISO22196 method.
EC
118
[Location in Indonesia (Manufacturing premises)]
PT. PARAMOUNT BED INDONESIA
MM2100 Industrial Town, Block M-1-1,
Gandamekar, Cikarang Barat, Bekasi 17530,
Jawa Barat, Indonesia
TEL : +62-(0)21-898-1051
FAX : +62-(0)21-8998-1611
EMERGO EUROPE
Prinsessegracht 20
REP
2514 AP, The Hague
The Netherlands
Advertisement
Table of Contents
