Limited 1 Year Warranty - Rimage Professional Endeavor User Manual

Limited 1 Year Warranty

Rimage warrants, to the original end user only, that all non-consumable parts of the
Rimage Endeavor of automated products will be free from defects in material or
workmanship for 12 months, according to the following terms:
•
Rimage will replace or repair, at Rimage's discretion, any non-consumable parts
found defective within the Warranty period.
•
Valid from the date Rimage ships the product to you.
•
Factory depot repair to Rimage Minnesota or Rimage Germany with a typical
response of 15 business days (25 business days for International). On-site repair,
Advanced Replacement, or faster response Maintenance Contracts are available for
an additional fee.
•
Rimage will pay ground service freight charges for components shipped to you.
This Warranty Does Not include the following:
•
Work done at the customer's location, or customer's loss of data.
•
Shipment costs of equipment or components returned to the Rimage factory.
•
Software and/or firmware enhancements released after purchase of the product.
•
Equipment or parts that were tampered with, misused, neglected, or that were
modified in any respect without the written consent of Rimage.
•
Equipment or parts that have been damaged due to shipping or accidents, or
damaged by lightning, storms, water, or power surges.
•
Printer consumables including ribbons, ink cartridges, transfer sheets, or print head.
You may not assign this Warranty without Rimage's written consent. Rimage is the
intended beneficiary of this Warranty; if there is any inconsistency between this Warranty
and any other agreement included with or relating to Rimage products, this Warranty
shall govern. If any term of this Warranty is illegal or unenforceable, the legality and
enforceability of the remaining provisions are not affected or impaired. This Warranty is to
be interpreted under the laws of the State of Minnesota, without giving effect to conflict of
law rules.
Rimage must receive written notice of any claimed defect or failure to perform within five
(5) days after such failure or defect is first observed. For warranty service, call Rimage at
(952) 946-0004.
The Limited Warranty set forth above is Rimage's only Warranty in connection with the
Rimage Endeavor and Everest products. All other Warranties, whether written or oral,
express or implied, contractual or statutory, including, but not limited to any Warranties of
merchantability or fitness for any particular purpose are specifically excluded and
disclaimed. In no event shall Rimage's liability under this Warranty exceed the obligation
to repair or replace, at Rimage's discretion, a Warranted product, and, without limiting the
foregoing, Rimage's liability under this Warranty shall not exceed the cost of the covered
product.
To check order shipment information, return goods data, shipping details, or tracking
specifics on the Rimage web site go to www.rimage.com and select
4
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Order Status