Rimage Dln5200/Dl5200 Limited 1 Year Warranty/Guarantee - Rimage DLN5200 User Manual

Rimage DLN5200/DL5200 Limited 1 Year Warranty/Guarantee

Rimage warrants, to the original end user only, that all non-consumable parts of the Rimage
DLN5200/DL5200 of automated products will be free from defects in material or workmanship for 12 months,
according to the following terms:
•
Rimage will replace or repair, at Rimage's discretion, any non-consumable parts found defective within
the Warranty period.
•
Valid from the date Rimage ships the product to you.
•
Factory depot repair:
To Rimage's location in Minnesota from a location within the US or Canada with a typical response
of 15 business days.
To Rimage's location in Germany from a location in Europe with a typical response of 15 business
days.
To Rimage Minnesota from a location that is not in the US or Canada with a typical response of up
to 25 business days.
•
Advanced Replacement or faster response Maintenance Contracts are available for an additional fee.
•
Rimage will pay ground service freight charges for components shipped to you.
The use of non-Rimage certified parts may void this warranty.
This Warranty Does Not include the following:
•
Work done at the customer's location, or customer's loss of data.
•
Shipment costs of equipment or components returned to the Rimage factory.
•
Equipment malfunctions as a result of repairs made by technicians who are not authorized or certified
by Rimage.
•
Repairs and associated costs to restore the equipment to its original or factory authorized upgraded
state where software that is not provided by Rimage or its affiliates was installed on the system and
such unauthorized software caused operational issues.
•
Equipment or parts that were tampered with, misused, neglected, or that were modified in any respect
without the written consent of Rimage.
•
Equipment or parts that have been damaged due to shipping or accidents, or damaged by lightning,
storms, water, or power surges.
•
Printer consumables including ribbons, retransfer ribbons, or print head.
You may not assign this Warranty without Rimage's written consent. Rimage is the intended beneficiary of
this Warranty; if there is any inconsistency between this Warranty and any other agreement included with or
relating to Rimage products, this Warranty shall govern. If any term of this Warranty is illegal or
unenforceable, the legality and enforceability of the remaining provisions are not affected or impaired. This
Warranty is to be interpreted under the laws of the State of Minnesota, without giving effect to conflict of law
rules.
Rimage must receive written notice of any claimed failure to perform or malfunction within five (5) days after
such failure or defect is first observed. For warranty service, call Rimage at (952) 946-0004. For Europe, call
+49-(0) 6074-8521-0. The Limited Warranty set forth above is Rimage's only Warranty in connection with the
Rimage DL5200\DLN5200 and Everest products. All other Warranties, whether written or oral, express or
implied, contractual or statutory, including, but not limited to any Warranties of merchantability or fitness for
any particular purpose are specifically excluded and disclaimed. In no event shall Rimage's liability under
this Warranty exceed the obligation to repair or replace, at Rimage's discretion, a Warranted product, and,
without limiting the foregoing, Rimage's liability under this Warranty shall not exceed the cost of the covered
product.
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