Rimage Producer Iii Limited 1-Year Warranty/Guarantee - Rimage Producer 7100 User Manual

Rimage Producer 7100™ and Producer 8100™ User Guide

Rimage Producer III Limited 1-Year Warranty/Guarantee

Rimage warrants, to the original end user only, that all non-consumable parts of the Producer III family of
automated products will be free from defects in material or workmanship for 12 months, according to the
following terms:
•
Rimage will replace or repair, at Rimage's discretion, any non-consumable parts found defective within
the Warranty period.
•
The 12 month warranty period begins on the date of valid system activation on the Rimage website.
Where system activation on the Rimage website is not available, the warranty start date is the date the
product ships to you.
•
Factory depot repair: Equipment requiring service should be shipped to:
Rimage in Minnesota from a location within the US or Canada with a typical response of 15
business days from the date of receipt.
Rimage in Germany from a location in Europe with a typical response of 15 business days from the
date of receipt.
Rimage in Japan from a location in Asia / Pacific with a typical response of 15 business days from
the date of receipt.
Rimage in Minnesota from a location that is not in the US or Canada with a typical response of 25
business days from the date of receipt.
•
On-site repair is available for an additional fee. Advanced Exchange replacement or other Maintenance
Contracts are available to enhance your warranty service.
•
For systems with valid end user activations, Rimage will provide one year of software updates during
the warranty period.
•
Rimage will pay ground service freight charges for components shipped to you.
The use of non-Rimage certified parts may void this warranty.
This Warranty does not include the following:
•
Work done at the customer's location, or customer's loss of data.
•
Shipment costs for equipment or components returned to the Rimage factory.
•
Equipment malfunctions as a result of repairs made by persons who are not authorized or certified by
Rimage.
•
Equipment or parts that were tampered with, misused, neglected, or modified in any respect without the
written consent of Rimage.
•
Equipment or parts that have been damaged due to shipping or accidents, or damaged by lightning,
storms, water, or power surges.
•
Printer consumables including ribbons, retransfer ribbons, or print head.
YOU MAY NOT ASSIGN THIS WARRANTY WITHOUT RIMAGE'S WRITTEN CONSENT. RIMAGE IS THE
INTENDED BENEFICIARY OF THIS WARRANTY; IF THERE IS ANY INCONSISTENCY BETWEEN THIS
WARRANTY AND ANY OTHER AGREEMENT INCLUDED WITH OR RELATING TO RIMAGE
PRODUCTS, THIS WARRANTY SHALL GOVERN. IF ANY TERM OF THIS WARRANTY IS ILLEGAL OR
UNENFORCEABLE, THE LEGALITY AND ENFORCEABILITY OF THE REMAINING PROVISIONS ARE
NOT AFFECTED OR IMPAIRED. This Warranty is to be interpreted under the laws of the State of
Minnesota, without giving effect to conflict of law rules. The provisions of the United Nations Convention on
Contracts for the International Sale of Goods or the United Nations on the Limitation Period in the
International Sale of Goods, as amended from time to time, shall not apply.
Rimage must receive written notice of any claimed defect or failure to perform within five (5) days after such
failure or defect is first observed. For warranty service, call Rimage US at +952-946-0004,
Rimage Asia/Pacific at +81-3-5283-8465, or Rimage Europe at +49-0-6074-8521-0.
The Limited Warranty set forth above is Rimage's only Warranty in connection with the Producer III family of
products. All other Warranties, whether written or oral, express or implied, contractual or statutory,
including, but not limited to any Warranties of merchantability or fitness for any particular purpose are
specifically excluded and disclaimed. In no event shall Rimage's liability under this Warranty exceed the
obligation to repair or replace, at Rimage's discretion, a Warranted product, and, without limiting the
foregoing, Rimage's liability under this Warranty shall not exceed the cost of the covered product.
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