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version. When installation is complete, the Home screen
will open. If the firmware was loaded successfully, the
main.bin file will be deleted from the SD card.
With the Maxwell
®
Sample Track Software, you also can
update the firmware through the RS-232 serial port on the
back of the instrument. Firmware can be updated from any
computer running Maxwell
Maxwell
®
Sample Track Software Technical Manual #TM314
for details.
D. Service
We recommend that the Maxwell
serviced once a year. The Maxwell
allows you to print the service history of the instrument.
In the Home screen, select Setup. In the Maxwell
Configuration screen, select Service Mode, and enter the
Administrative PIN that is supplied in the Welcome letter
to access the Utilities Menu screen.
Figure 54. Utilities Menu screen.
In the Utilities Menu screen, select Service Report to view
and print a current service report. The report will list the
report date, the Instrument Serial Number, the date last
service and preventative maintenance were performed, the
number of run cycles the instrument has performed, the
total number of hours the UV lamp has run and the
firmware version.
You also can print the service report using the Maxwell
Sample Track Software. See Technical Manual #TM314,
which describes how to do this.
The Utilities Menu screen also allows the following
options:
•
Run Count shows the number of times the instrument
has been run.
•
UV Bulb Time shows the number of hours the bulb has
been run. If you are replacing the bulb (see Section 8.E.),
you may reset the number of hours to zero by selecting
the Yes option in the UV bulb screen.
Promega Corporation
2800 Woods Hollow Road • Madison, WI 53711-5399 USA
Toll Free in USA 800-356-9526 • Phone 608-274-4330
Maxwell
®
Sample Track. See the
®
16 Instrument be
®
16 MDx instrument
®
16
®
16 MDx Instrument Technical Manual
•
Reset Name allows you to rename the instrument. Use
the keyboard to add the new name.
•
Reset Wizard opens the Reset Wizard screen.
Figure 55. Reset Wizard screen.
If you select Wizard Only, after confirmation the Wizard
will reset, and when the instrument restarts, the Wizard
begins.
Selecting All Settings will remove all custom settings as well
as reset the Wizard.
These are the parameters that can be changed in your
facility. For any other service, see the Warranty information
in Section 11.
E. Instrument Return
The Maxwell
®
16 MDx Instrument is designed to provide
years of consistent performance with little maintenance. If
a problem arises with your instrument, please contact
Promega or your local Promega representative for support.
If further action is required, repair options will be presented
and a return authorization number assigned if necessary.
Promega is not responsible for instrumentation returned
without an authorization number. When you ship the
instrument for service, please remember to:
•
Obtain return authorization from Promega.
•
Decontaminate the instrument (see Section 12 for
decontamination instructions).
®
•
Affix a signed and dated Certificate of Decontamination
to the outside of the package in which the instrument
is returned (see last page of this manual). Failure to
complete and attach the Certificate of Decontamination
will result in a decontamination charge.
•
Use the original packaging to ensure that no damage
will occur to the instrument during shipping. Any
damage will incur additional charges.
Note: If the original packaging is lost or damaged,
contact Promega or your local Promega representative
for replacement packaging.
part# TM320
29
rev. 9/09
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