Updating Firmware; Service - Promega Maxwell 16 MDx Operating Manual

10.C. Updating Firmware
As Promega provides new purification kits, new versions of firmware may be required. The firmware version
installed on your instrument can be verified by turning the machine off and then on again. The initial screen will
display the version number of the firmware loaded on the instrument. Please note the firmware version currently
installed on your instrument before contacting Promega or your local Promega representative for new firmware.
Firmware is updated using an SD card reader in the Maxwell
firmware from the Promega web site as main.bin onto a computer. Place the SD card in the computer's SD card
port, and download the updated firmware to the SD card. If you do not have an SD card reader on your computer,
use the enclosed SD card reader to download the updated firmware to the SD card through a USB port on your
computer.
Place the SD card containing the firmware into the SD card port; make sure the instrument door is closed, and
turn the instrument off and on. The instrument will install the firmware, and the Maxwell
screen will indicate that the firmware is being updated, and it will go through the diagnostic checks. During the
diagnostic checks, the instrument will display the new firmware version. When installation is complete, the Home
screen will open. If the firmware was loaded successfully, the main.bin file will be deleted from the SD card.
With the Maxwell Sample Track Software, you also can update the firmware through the RS-232 serial port on
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the back of the instrument. Firmware can be updated from any computer running Maxwell
the Maxwell Sample Track Software Technical Manual #TM314 for details.
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10.D. Service
We recommend that the Maxwell
allows you to print the service history of the instrument. In the Home screen, select Setup. In the Maxwell
Configuration screen, select Service Mode, and enter the Administrative PIN that is supplied in the Welcome
letter to access the Utilities Menu screen.
Promega Corporation · 2800 Woods Hollow Road · Madison, WI 53711-5399 USA · Toll Free in USA 800-356-9526 · 608-274-4330 · Fax 608-277-2516
www.promega.com
16 Instrument be serviced once a year. The Maxwell
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Figure 44. Utilities Menu screen.
16 MDx Instrument port. Download the updated
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16 MDx Instrument
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Sample Track. See
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16 MDx instrument
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16
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TM320 · Revised 4/15
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