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•
Repack the instrument according to the following
instructions:
Preparation of the Maxwell
to Repacking
•
Ensure that the cartridges and elution tubes are
removed from the instrument platform.
•
Back up the data on the instrument by exporting the
run files to a computer using Maxwell
•
Switch off and unplug the instrument. Ensure that
computers and bar code readers have been
disconnected.
•
Remove the UV bulb. Dispose of the UV bulb according
to your institution's guidelines. Do not return the UV
bulb with the instrument.
Anchoring the Platform, Magnetic Rod Assembly and
Plunger Bar
•
By hand, carefully push the platform back into the
instrument as far as it will go. Replace the Platform
Shipping Anchor thumbscrews (Figure 9) and tighten
by hand to anchor the platform in place for shipment.
•
By hand, gently lower the plunger bar and magnetic
rod assembly down as far as it will go. Replace the
Magnetic Rod/Plunger Bar shipping anchor
thumbscrews and tighten by hand (Figure 10).
Repacking the Maxwell
•
Place the instrument back into the plastic bag.
•
Place the two foam packaging protectors on the sides
of the instrument.
•
Slide the instrument into the small inside shipping box.
Ensure that the top of the instrument is facing the top
of the open box.
•
Slide the small inside shipping box containing the
instrument into the large outside shipping box.
•
Repack the Maxwell
into the original box and place on top of instrument in
box.
•
Place the Power Cable into the box.
•
Affix the Certificate of Decontamination on the outside
of the shipping box. Write the return authorization
number provided to you by Promega or your local
Promega representative on the outside of the shipping
box. Seal the box securely.
F. Instrument Disposal
Contact your local Promega Representative for disposal of
the instrument. Please follow your institutional
requirements to handle the disposal of accessories.
Promega Corporation
2800 Woods Hollow Road • Madison, WI 53711-5399 USA
Toll Free in USA 800-356-9526 • Phone 608-274-4330
Maxwell
®
16 MDx Instrument Prior
®
Sample Track.
®
16 MDx Instrument
®
16 MDx Instrument accessories
®
16 MDx Instrument Technical Manual
11. Warranties, Service Agreements and Related Products
A. Warranty Information
Limited Warranty and Service Guidelines
Promega warrants to the original purchaser that the
Promega Maxwell
defects in materials and workmanship for a period of one
year from the date of delivery. Promega agrees, as its sole
responsibility under this limited warranty and upon prompt
notice of a defect, to repair or replace (at Promega's
discretion) any instrument discovered to be defective within
the warranty period. Expendable items are not covered by
this warranty. This warranty does not include repair or
replacement necessitated by accident, neglect, misuse,
unauthorized repair or modification of the instrument. The
instrument may not be returned without a proper Return
Authorization Number from Promega, as described below.
This warranty and the remedies set forth herein are
exclusive and in lieu of all other express or implied
warranties (including implied warranties of
merchantability, fitness for a particular purpose and
noninfringement), and no other warranties shall be binding
upon Promega. In no event shall Promega be liable for any
special, incidental or consequential damages resulting from
the use or malfunction of this instrument or the system
with which it is used.
In addition to the standard limited warranty that comes
with the Maxwell
and various service agreement options are available for
purchase. If you purchased a premier warranty or service
agreement for your Maxwell
refer to those specific terms.
To obtain service during the warranty period, please take
the following steps:
•
Write or call the company that sold you the instrument,
and describe as precisely as possible the nature of the
problem.
•
Carry out minor adjustments or tests as suggested by
your technical contact.
•
If the instrument is still not functioning properly, YOU
MUST OBTAIN A PROMEGA RETURN
AUTHORIZATION NUMBER.
•
Before returning the instrument, you will be responsible
for cleaning it and providing a Certificate of
Decontamination to Promega in accordance with
instructions.
•
After obtaining a Return Authorization Number and
signing the Certificate of Decontamination, pack the
instrument carefully (damage incurred in shipping due
to improper packaging is not Promega's responsibility),
write the Return Authorization Number on the outside
of the package and ship it to the address provided by
your technical contact.
®
16 MDx Instrument will be free from
®
16 MDx Instrument, a premier warranty
®
16 MDx Instrument, please
part# TM320
30
rev. 9/09
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