Contact Sprint to verify that your plan includes Sprint PCS Picture Mail
messaging services, that these services have been correctly activated, and
that they are available at your location. Sprint should be able to tell you if
messaging services have been experiencing transmission delays. Delays can
also occur between the time that a message is sent and the time it is received.
Make sure that the Sprint PCS Vision icon
or Sprint Power Vision
icon
SM
or
appears in the title bar of the Main view of the Phone application. If you
do not see one of these icons, data services are not available in your current
location and you cannot exchange Picture Mail messages.
Verify with the recipient that the receiving device can handle Picture Mail
messages.
If you have an active DUN session (that is, you are using your device's phone
as a modem), terminate the session (see "Using Your Device's Phone as a
Modem" on page 118 or "Using Your Device as a Wireless Modem" on
page 173).
If a Picture Mail message arrives but does not display an alert, perform a soft
reset (see "Soft Reset" on page 314).
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