Palm Treo 700p User Manual page 335

Palm Desktop Software Does Not Respond to a Synchronization Attempt
1.
Make sure that the USB sync cable is securely connected to the USB port on
your computer and on the bottom of your device (see "Connecting Your Treo
Device to Your Computer" on page 32).
2.
Make sure that HotSync manager is running:
Windows: Right-click the HotSync manager icon
lower-right corner of your computer screen and make sure Local USB is
checked. If you don't see the HotSync manager icon
Programs, select Palm, and then select HotSync Manager.
Mac: Find the Palm folder on your Mac hard drive. Double-click the
HotSync manager icon
panel, set Local Setup Port to Palm USB.
3.
Synchronize. If the synchronization is successful, you do not need to
complete the remaining steps.
4.
Perform a soft reset (see "Soft Reset" on page 314).
5.
Synchronize. If the synchronization is successful, you do not need to
complete the remaining steps.
6.
If problems persist and you're synchronizing through a USB hub, try
connecting the sync cable to a different USB port, or directly to your
computer's built-in USB port.
Section 7A: Help
in the Palm folder. In the Connection Settings
in the taskbar in the
, click Start, select
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