Palm Treo 700p User Manual page 325

Mac: Select the folder, press and hold the Option key, and then drag the
folder to your Mac desktop.
3.
Confirm that the copy of your user folder includes a subfolder named
Backup, and that all the files in the original Backup subfolder are also in the
copy of the Backup subfolder.
4.
Delete all files from the original Backup subfolder.
5.
Perform a hard reset on your device. See "Resetting Your Treo 700
Device" on page 314 for instructions.
6.
Sync your Treo 700
to select your existing device name from the User list.
7.
Reinstall third-party applications from the copy of your Backup subfolder
(see "Installing Applications" on page 255 for instructions). We recommend
that you install one application at a time to help you identify the
application that caused the problem. We also recommend that you do not
install any applications that do any of the following:
Modify phone functions, such as ringtones, dialing, or caller ID.
Replace organizer applications, such as Contacts or Calendar.
Set data connection features, such as activating or ending data
connections.
Provide Web-clipping applications or files, such as PQA files.
Provide instant messaging features.
If you want to continue using these types of applications, please contact the
third-party developer for software updates and information about compatibility
with your Treo 700
Section 7A: Help
smart device with your new desktop software; be sure
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smart device.
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