Palm Treo 700p User Manual page 337

4.
(Windows only) If the Windows New Hardware Wizard appears, the
synchronization process may be timing out before the wizard completes its
job. Follow all instructions in the New Hardware Wizard, and then sync again.
5.
(Windows only) Uninstall Palm Desktop software. Click Start, select Settings,
select Control Panel, select Add or Remove Programs, select Palm Desktop
software, and then click Change/Remove.
Note:
6.
Reboot your computer.
7.
Reinstall the synchronization software from the Palm Software Installation
CD that came with your device.
Tip:
Synchronization Finishes But Information Does Not Appear Where It Should
1.
Make sure you're synchronizing with the intended desktop personal
information manager (PIM). The Palm Software Installation CD enables you
to choose whether you want to synchronize with Palm Desktop software or
Microsoft Outlook for Windows. Reinsert the installation CD and select
"Change your synchronization method" if necessary. If you use a different
PIM, you need to install third-party software to synchronize. For more
information, consult the company that makes the PIM.
Section 7A: Help
Palm Desktop software for Mac computers does not provide an
automated uninstall option. For information on uninstalling
Palm Desktop software on a Mac, go to www.palm.com/us/support or
contact Palm Technical Support for Mac computers.
The HotSync Log can tell you when and why synchronization stopped.
Right-click the HotSync manager icon in the taskbar in the lower-right
corner of your computer screen, and then select View Log.
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