Palm Treo 700p User Manual page 336

7.
Synchronize. If the synchronization is successful, you do not need to
complete the remaining steps.
8.
(Windows only) Uninstall Palm Desktop software. Click Start, select Settings,
select Control Panel, select Add or Remove Programs, select Palm Desktop
software, and then click Change/Remove.
Note:
9.
Reboot your computer.
10.
Reinstall the synchronization software from the Palm Software Installation
CD that came with your device.
Synchronization Starts But Stops Without Finishing
If you upgraded from a previous Palm OS® device or received a system error, such
as Sys0505, there may be conflicts with software on your device.
1.
Locate your Backup folder and rename the folder (for example, BackupOld).
Note that "Palm" in the following locations might be "Handspring" or
"palmOne," based on the device you're upgrading from:
Windows: C:\Program Files\Palm\<device name>
Mac: Mac HD\Applications\Palm\Users\<device name>
2.
Synchronize.
3.
Manually reinstall any third-party applications you want on your device.
If necessary, use the items in the old Backup folder you renamed.
324
Palm Desktop software for Mac computers does not provide an
automated uninstall option. For information on uninstalling
Palm Desktop software on a Mac, go to www.palm.com/us/support or
contact Palm Technical Support for Mac computers.
Section 7A: Help