Palm Treo 700p User Manual page 338

2.
If multiple Palm OS devices are synchronizing with your computer, make
sure you are synchronizing with the correct device name. If information is
not appearing in Palm Desktop, make sure the correct device name is
selected in the User list on the toolbar of Palm Desktop.
3.
Open HotSync manager on your computer, and make sure the necessary
conduits are set to Synchronize the files.
4.
(Windows only) Uninstall Palm Desktop software. Click Start, select Settings,
select Control Panel, select Add or Remove Programs, select Palm Desktop
software, and then click Change/Remove.
Note:
5.
Reboot your computer.
6.
Reinstall Palm Desktop software from the Palm Software Installation CD
that came with your device.
7.
If you're using Microsoft Outlook, consider the following:
With the included software, you can synchronize your Treo 700
device with the Contacts, Calendar, Tasks, and Notes folders on your
computer. If you want to synchronize your information with a global
Exchange Address Book, you must copy the addresses to your local
Contacts list in Outlook (right-click the addresses, and then select Add to
Personal Address Book).
Outlook subfolders and public folders are not accessible with the
included software. You may want to use a third-party solution instead.
326
Palm Desktop software for Mac computers does not provide an
automated uninstall option. For information on uninstalling
Palm Desktop software on a Mac, go to www.palm.com/us/support or
contact Palm Technical Support for Mac computers.
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Section 7A: Help