Palm Treo 700p User Manual page 328

A hard reset can tell you if a problem stems from your Treo 700
from an application installed on it. If you do not experience the problem after you
perform a hard reset, the problem is related to software you installed. See "Third-
Party Applications" on page 347 for suggestions on diagnosing third-party
software issues.
Note:
1.
Press the Battery Door Release button and slide the battery door downward
to remove it from your Treo 700
2.
While pressing and holding Power/End
gently press the reset button on the back of your Treo 700
3.
Continue pressing and holding Power/End
appears, release Power/End
4.
When the "Erase all data?" prompt appears, press Up
hard reset.
Note:
316
Some third-party applications do not create a backup on your computer
when you synchronize. If you perform a hard reset, you may lose data in
these applications and you will need to reinstall these applications after
the hard reset. Please contact the developer to find out which
information is backed up during synchronization.
If you do not see the "Erase all data?" message, the hard reset was not
performed. Please retry the above steps, making sure to hold Power/
End until the logo screen appears.
smart device.
P
, use the tip of the stylus to
. When the logo screen
.
smart device or
P
smart device.
P
to confirm the
Section 7A: Help