Table of Contents
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Preface
Reporting problems
Reporting problems
Contacting Technical Support
Reporting hardware problems
Reporting software problems
Reporting user guide problems
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If you find a problem with the Bravo Platform, contact Agilent Technical Support. For
contact information, go to https://www.agilent.com/en/contact-us/page.
When contacting Agilent Technologies, make sure you have the serial number of the
device ready. You can find the Bravo serial number on the serial number label located
on the front right corner of the deck and on the back of the device.
When you contact Technical Support, make sure you provide the following:
•
Short description of the problem
•
Relevant software version number (for example, automation control software,
diagnostics software, and firmware)
•
Error message text (or screen capture of the error message dialog box)
•
Relevant files, such as log files
If you find a problem with this user guide or have suggestions for improvement, send
your comments in an email to documentation.automation@agilent.com.
G5562A, G5563A Bravo Platform Safety and Installation Guide
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