Media Jams; Removing Jammed Media - Epson SureColor S30670 User Manual

Try selecting Off for Tension Measurement in the setup menus.
o
Automatic tensioning may fail to maintain some types of media at the appropriate tension,
resulting in excessive slack or other tensioning problems that interfere with printing.
See "Tension Measurement" on page 72.

Media Jams

Is the media creased or folded?
o
Media with a strong curl or that is folded back on its leading edge or creased may cause jams or
other media feed problems. Do not use media affected by these types of problems.
Is the media too thick or too thin?
o
Check the media specifications to determine whether it can be used in the printer. If you are
using a software RIP, contact the manufacturer for information on the settings and media that
can be used.
Is Media Suction set too high?
o
Reduce Media Suction. See "Media Suction" on page 71.
Printing does not stop when the roll ends
Is Off selected for Tension Measurement?
o
Periodically is recommended in most circumstances.
See "Tension Measurement" on page 72.

Removing Jammed Media

Follow the steps below to remove jammed media.
Caution:
c
Be careful not to trap your hands or fingers when opening or closing the front cover. Failure
to observe this precaution could result in injury.
1. Open the front cover.
2. Turn off the printer.
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Problem Solver