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Epson SureColor S30670 User Manual

C162081
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EPSON SureColor
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S30670
User's Guide

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Summary of Contents for Epson SureColor S30670

  • Page 1 EPSON SureColor ® S30670 User’s Guide...

  • Page 2: Copyrights And Trademarks

    EPSON printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 3: Table Of Contents

    Starting EPSON LFP Remote Panel 2........
  • Page 4 Parameters Stored in Media Setting Banks ........66 Saving Settings .
  • Page 5 Contacting Epson Support........

  • Page 6: Chapter 1 Introduction

    Chapter 1 Introduction Important Safety Instructions Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer. When choosing a place for this product ❏ Place this product on a flat, stable surface that is larger than this product. This product will not operate properly if it is tilted or at an angle.

  • Page 7: When Using This Product

    ❏ The printer requires two power cables with a combined capacity of 20 A at 100 V or 10 A at 240 V. If the combined capacity can not be supplied by a single outlet, connect the cables to different outlets with independent power sources. ❏...

  • Page 8: Warnings, Cautions, Important And Notes

    ❏ If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches.

  • Page 9: Printer Parts

    Printer Parts Front section 1 Maintenance cover (left) Open this cover to clean the area around the print head. Normally closed when using the printer. See “Cleaning Around the Print Head” on page 94. 2 After heater The heater can be used to rapidly dry ink after printing. See“Heating &...
  • Page 10 5 Roll core holder locking screw The locking screws keep the roll core holders in place once they have been attached to the roll core. There are two locking screws: one on the left and one on the right. 6 Roll support Rest media temporarily on these supports when removing the take-up roll.
  • Page 11 18 AC inlet #1/AC inlet #2 Connects the power cable. Be sure to connect both cables. 19 LAN port Connects the LAN cable. 20 USB port Connects the USB cable. 21 Maintenance cover (right) Open this cover when performing regular maintenance. Normally closed when using the printer. See “Regular Maintenance”...

  • Page 12: Inside

    Inside Dirt on any of the following parts may reduce print quality. Regularly clean or exchange these parts as described in the chapters listed in the reference sections below. 1 Print head The print head prints by moving left and right while emitting ink. We recommend that you clean the area around this unit once a week.
  • Page 13 6 Wiper cleaner The wiper cleaner removes ink from the wiper. Replace about once every six months (or more often, depending on usage). See “Replacing the Wiper and Wiper Cleaner” on page 102. 7 Caps Except during printing, these caps cover the print head nozzles to prevent them from drying out. We recommend that the caps be cleaned once a week.

  • Page 14: Back

    Back 1 Drive switch The drive switch is used to feed the media during loading and to rewind the media for replacement. 2 Roll holder Place media on these holders. There are two holders: one on the left and one on the right. 3 Roll holder fixing screw These screws fix the roll holders in place once the media has been installed.

  • Page 15: Control Panel

    Control panel 1 P button (power button) Turns the power on and off. 2 P light (power light) The printer's operational status is indicated by a lit or flashing light. The power is on. Flashing The printer is receiving data or performing head cleaning or other operations during shut-down.
  • Page 16 4 Display Displays the printer's status, menus, error messages, and so on. See “Understanding the Display” on page 18. 5 Menu button Press this button to display menus. See “Using the Control Panel Menu” on page 114. 6 y button (back button) Press this button to exit to the previous menu when options are displayed.
  • Page 17 11 # button (maintenance button) Pressing this button displays the Maintenance menu, which contains such items as Nozzle Check, Cleaning, Head Washing, Head Maintenance, and Waste Ink Counter. This button is disabled during printing. See “The Maintenance Menu” on page 127. 12 W button (pause/cancel button) ❏...

  • Page 18: Understanding The Display

    Understanding the Display 1 Messages Displays the printer's status, operation, and error messages. See “When a Message is Displayed” on page 131. 2 Heater temperature From left to right, this display shows the temperature settings for the pre-heater, platen heater, and after heater. The thermometer icons give a rough indication of the current temperatures of the heaters.
  • Page 19 4 Ink cartridge status Displays the approximate level of remaining ink and the current status. When ink runs low or an error occurs, the display changes as shown below. Normal 1 Status indicators The ink cartridge status is indicated as follows. Ready to print.
  • Page 20 5 Waste ink bottle status Displays the approximate amount of space available in the waste ink bottle. The display changes as shown below when the waste ink bottle is nearly full or an error occurs . Normal 1 Status indicators The status of the waste ink bottle is shown as follows.

  • Page 21: Features

    Features This wide-format color ink jet printer supports roll media up to 1626 mm (64 inches) in width. The main features of this printer are described below. Realizing High Productivity Triple Heaters The three heaters listed below support improved productivity and print quality. The pre-heater: Warms media before printing to protect the print area from sudden changes in temperature.

  • Page 22: Superior Ease Of Use

    Superior Ease of Use Easy Media Installation and Take up The roll and roll core holders require no spindles, eliminating the need to attach spindles before installing media. Just bring the media to the printer and install it directly. Never having to juggle long spindles makes installing media a snap even where space is limited.

  • Page 23: Notes On Usage And Storage

    Notes on Usage and Storage Installation space Make sure that you secure the following space, clear of any other objects, so that paper ejection and consumable replacement are not obstructed. For the external dimensions of the printer, see “Specifications Table” on page 147. 500 mm (19.7 in.) 3620 mm (142.5 in.) Notes when using the printer...

  • Page 24: Notes When Not Using The Printer

    ❏ The following components require regular maintenance at recommended intervals or according to the frequency with which the printer is used. Failure to perform regular maintenance could result in loss of print quality. In the absence of the appropriate maintenance, continued use could damage the print head. See “Regular Maintenance”...

  • Page 25: Notes On Handling Ink Cartridges

    ❏ We recommend that a cleaning cartridge (available separately) be used to perform head washing on all nozzles if the printer has been left unused for more than a month. You will need cleaning cartridges for all slots. You will also need to ready new ink cartridges, as the print head will be charged with ink the next time the printer is used.
  • Page 26 ❏ If you move ink cartridges from a cold place to a warm place, leave it at room temperature for more than four hours before using the ink cartridge. ❏ Do not touch the ink cartridge IC chip. ❏ Install all ink cartridges into each slot. You cannot print if any of the slots are empty. ❏...

  • Page 27: Handling Media

    Handling Media Note the following when handling or storing media. Media that is in poor condition will not produce good quality prints. Be sure to read the documentation provided with each type of media. Notes on Handling ❏ Do not fold the media or damage the printable surface. ❏...

  • Page 28: Using The Supplied Software

    ❏ The latest applications can be downloaded from the EPSON website. Software Name Summary EPSON LFP Remote EPSON LFP Remote Panel 2 is used to update firmware from a computer Panel 2 and copy the media settings bank created in the printer’s setup menu to a computer.

  • Page 29: Starting Epson Lfp Remote Panel 2

    ❏ Double-click the EPSON LFP Remote Panel 2 icon on the desktop. The EPSON LFP Remote Panel 2 icon is created when the application is installed. ❏ Click Start > All Programs (or Programs) > EPSON LFP Remote Panel 2 > EPSON LFP Remote Panel 2.
  • Page 30 To uninstall the EPSON communications driver, select EPSON SC-S30600 Series Comm Driver Printer Uninstall. To uninstall EPSON LFP Remote Panel 2, select EPSON LFP Remote Panel 2. 4. Select the target printer icon, and then click OK. 5. Follow the on-screen instructions to continue.

  • Page 31: Chapter 2 Basic Operations

    Chapter 2 Basic Operations Loading and Exchanging Media Loading Media The procedure for loading media varies depending on whether you are using the installed media feeding unit or the optional heavy roll media system. Follow the steps below when using the supplied media feeding unit. When the Heavy Roll Media Feeding Unit is installed, see “Using the Optional Heavy Roll Media Feeding Unit”...
  • Page 32 1. Turn on the printer by pressing the P button. 2. Loosen the roll holder fixing screws and adjust the roll holders so that the gap between the two is wider than the media. Center the roll supports between the roll holders. Important: If the right holder handle shaft is not visible, rotate the holder forward until it stops.
  • Page 33 Printable side in If the label does not have the loading position, mark it on the label as instructed in the Setup Guide. Note: Be sure the option selected for Roll Type in the Customize Settings menu matches how the media is rolled. Roll Type defaults to Printable Side Out. Be sure to select Printable Side In after loading media rolled printable side in.
  • Page 34 If the roll of media has an outer diameter which is less than 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holder. The roll core will not reach the holder when raised using the lift lever. 5.
  • Page 35 If the roll of media has an outer diameter which is less than 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holder as described in Step 4. 7. Tighten the roll holder screw to fix the roll holder in place. Basic Operations...
  • Page 36 8. Rotate the handle until part A in the illustration below is fully inserted. Important: Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder. 9. Raise the media loading lever. Basic Operations...
  • Page 37 10. Pull out the media and insert it into the printer. Note: Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder. Printable side out Printable side in 11. Insert the media past the pressure rollers and lower the media loading lever to hold it in place.
  • Page 38 Important: Perform Steps 11 to 3 in reverse order and repeat the loading process if the left edge of the media is not within the guides. Do not attempt to reposition the roll holders while they are inserted in the media. 12.
  • Page 39 Keep the right edge of the media parallel to the scale markings on the two labels on the right side of the after heater. 15. Lower the media loading lever to hold the media in place. To print immediately, proceed to Step 16. For information on loading the media into the auto take-up reel unit, see “Using the Auto Take-up Reel Unit”...
  • Page 40 First, position the plates so that the edges of the media are in the centers of the round holes. Next, adjust the position so that the white line is visible in the square window and push the plates down to lock them in place. Important: ❏...
  • Page 41 17. Close the front cover. Using the Optional Heavy Roll Media Feeding Unit This section describes how to load media when the optional heavy roll media feeding unit is installed. We recommend using a lifter for media over 40 kg (88.2 lb). The explanation that follows assumes that a lifter is used.
  • Page 42 1. Turn on the printer by pressing the P button. 2. Loosen the roll holder fixing screws and adjust the roll holders so that the gap between the two is wider than the media. Important: If the right holder handle shaft is not visible, rotate the holder forward until it stops. The media can not be properly loaded if the handle shaft is not visible.
  • Page 43 Printable side in If the label does not have the loading position, mark it on the label as instructed in the Setup Guide supplied with the optional heavy roll media system. Note: Be sure the option selected for Roll Type in the Customize Settings menu matches how the media is rolled.
  • Page 44 Raise or lower the lifter until the media roll core is level with the roll holders. 5. Fully insert the left roll holder. Next, tighten the roll holder screw to fix the roll holder in place. 6. Fully insert the right roll holder. Next, tighten the roll holder screw to fix the roll holder in place.
  • Page 45 8. Rotate the handle until part A in the illustration below is fully inserted. Important: Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder. If part A is not hidden even after turning the handle until it can no longer be turned, return to step 6 and fully press the right unit into the roll core.
  • Page 46 10. Pull out the media and insert it into the printer. Note: Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder. Printable side out Printable side in 11. Insert the media past the pressure rollers and lower the media loading lever to hold it in place.
  • Page 47 Important: Perform Steps 11 to 3 in reverse order and repeat the loading process if the left edge of the media is not within the guides. Do not attempt to reposition the roll holders while they are inserted in the media. 12.
  • Page 48 Keep the right edge of the media parallel with the scale markings on the two labels on the right side of the after heater. 15. Lower the media loading lever to hold the media in place. To print immediately, proceed to Step 16. For information on loading the media into the auto take-up reel unit, see “Using the Auto Take-up Reel Unit”...
  • Page 49 First, position the plates so that the edges of the media are in the centers of the round holes. Next, adjust the position until the white line is visible in the square window and push the plates down to lock them in place. Important: ❏...

  • Page 50: Viewing And Changing Media Settings

    17. Close the front cover. Viewing and Changing Media Settings The control panel displays the following information once the media is loaded. This display can be used to view or change the following two options: ❏ Remaining Setup On: The printer displays the amount of media remaining. Off: The printer does not display the amount of media remaining.
  • Page 51 XXXXXXXXXXXXXXXXXX: Media settings are based on those stored in the printer in media settings bank No. 1. Media settings banks can store a variety of settings for different media based on the options selected in the Heater Temperature, Media Suction, Head Alignment, and other menus.

  • Page 52: Exchanging Media

    Exchanging Media To replace the media after printing, print the amount of media remaining, cut the media, and remove the roll. Printing the Amount of Media Remaining The printer displays the amount of media remaining and any media low warnings in the control panel.
  • Page 53 4. Press the Z button to print the amount of media remaining. Cutting Media Use a cutter (not included) to cut the media when printing is complete. This section described how to use a cutter to cut the media. Caution: The heaters and media holding plate may be hot;...
  • Page 54 If you have printed the amount of media remaining, press the u button to rewind the media so that this information will remain on the roll after the media is cut. 3. Remove the media holding plates. 4. Cut the media with the cutter. Pass the blade of the cutter down the cutting groove.

  • Page 55: Using The Auto Take-Up Reel Unit

    Note: If you are using the auto take-up reel unit, set the Auto switch on the auto take-up reel unit to Off before using the Manual switch to position the media over the cutting groove. Removing Media You can now remove the media from the roll holders. To remove the media, reverse the steps you followed to load it.
  • Page 56 Attaching the Roll Core 1. After confirming that the media is loaded correctly, press the d button to feed the media as far as the auto take-up reel unit roll core holder. 2. Loosen the roll core holder fixing screws and adjust the roll core holders so that the gap between the two is wider than the media.
  • Page 57 4. Insert the roll core onto the right holder. 5. Insert the left holder into the roll core. Slide the holder in until part A in the illustration below is fully inserted. Important: Stop when part A is no longer visible. The take-up reel unit may not function as expected if the holder is inserted too far.
  • Page 58 6. Tighten the roll core holder fixing screw to fix the roll core holder in place. See the following for further instructions. For information on counterclockwise take up, see the following section. For information on clockwise take up, see “Clockwise Take Up” on page 60. Counterclockwise Take Up 1.
  • Page 59 3. Flip the Auto switch to Off and press the Manual switch to to wrap the media once around the roll core. 4. Flip the Auto switch to Basic Operations...
  • Page 60 5. Lower the tension bar. 6. Press the d button to feed the media until the take up roll core begins to turn. Important: The auto take-up reel unit will not work if the tension bar is raised. Clockwise Take Up 1.
  • Page 61 3. Flip the Auto switch to Off and press the Manual switch to to wrap the media once around the roll core. 4. Flip the Auto switch to Basic Operations...

  • Page 62: Removing The Take-Up Roll

    5. Lower the tension bar. 6. Press the d button to feed the media until the take up roll core begins to turn. Important: The auto take-up reel unit will not work if the tension bar is raised. Removing the Take-up Roll The procedure for removing media varies depending on whether you are using the installed auto take-up reel unit or the optional auto take-up reel unit for heavy media.
  • Page 63 3. Loosen the left roll core holder fixing screw and remove the roll core holder from the roll. 4. Lower the roll onto the roll support. 5. To prevent the media from sliding off the roll, support the roll at its right end. 6.
  • Page 64 7. Lower the roll onto the roll support. Using the Optional Heavy Roll Auto Take-up Reel Unit This section explains how to remove media from the take-up reel using a lifter. The following types of lifter can be used. ❏ Fork or platform thickness: 28 mm (1.1 inches) or less ❏...

  • Page 65: Before Printing

    3. Loosen the left roll core holder fixing screw and remove the roll core holder from the roll. 4. Loosen the right roll core holder fixing screw and remove the roll core holder from the roll. Before Printing To maintain print quality, perform the following inspection before starting work each day. ❏...

  • Page 66: Saving Optimal Settings For The Current Media (Print Media Settings)

    Print a check pattern to check for clogged nozzles. Perform head cleaning if parts of the pattern are faint or missing. See “Checking for clogged nozzles” on page 85. See “Head Cleaning” on page 87. Saving Optimal Settings for the Current Media (Print Media Settings) A variety of media settings can be optimized for the current media and stored in the printer.

  • Page 67: Saving Settings

    ❏ Media Tension ❏ Feed Speed For more information on these items, see “The Media Setup Menu” on page 118. Saving Settings Follow the steps below to save media settings. Choosing a Media Setting Bank 1. After confirming that the printer is ready to print, press the Menu button. The settings menu will be displayed.
  • Page 68 Setting Name Name the media setting bank. Using distinctive names makes it easier to select banks for use. 1. Select Setting Name and press the Z button. 2. Use the d/u buttons to display letters and symbols. When the desired character is displayed, press the r button to select the next entry position.

  • Page 69: Platen Gap

    Note: Feed Adjustment varies with the media used. Load the media for which feed adjustment is required under the same conditions as the actual print job. For example, if you are using the auto take-up reel unit for printing, the auto take-up reel unit should also be used for feed adjustment. Furthermore the media must be loaded and feed adjustment performed again after the heavy roll media system is installed even if feed adjustment has already been performed using standard roll media system.

  • Page 70: Head Alignment

    Head Alignment Select Head Alignment to correct print head mis-alignment when print results seem grainy or out of focus. The Head Alignment menu contains two options: Auto and Manual. Auto head alignment aligns the head automatically using data collected by a sensor while a test pattern is printed.
  • Page 71 Heating & Drying Set the temperature of the heaters or turn the fan for the optional print drying fan on or off. Note: Adjust heater temperature as follows: ❏ Set the heaters to the temperatures recommended in the documentation provided with the media, if available.
  • Page 72 Head Movement Choose the range in which the print head moves during printing. 1. Use the d/u buttons to select Head Movement and press the Z button. 2. Use the d/u buttons to select the desired setting and press the Z button. For faster printing, select Data Width.

  • Page 73: Changing Heater And Fan Settings

    Media Tension Increase tension if creases appear in the media during printing. The higher the value, the greater the tension. If you have previously performed Feed Adjustment, you will need to perform it again after adjusting Media Tension. See “Feed Adjustment” on page 68. 1.
  • Page 74 Platen heater: 40 °C (104 °F) After heater: 50 °C (122 °F) Heater status can be viewed in the control panel. See “Understanding the Display” on page Additional Dryer defaults to On; at this setting, the fan turns on automatically when printing starts.

  • Page 75: Correcting Print Misalignment (Head Alignment)

    Additional Dryer (1) Use the d/u buttons to select On or Off. (2) Press the Z button. Correcting Print Misalignment (Head Alignment) Given that there is a slight gap between the print head and the media, the landing sites for the different colors of ink may be affected by humidity, temperature, inertial forces imparted by the print head, or the direction of the print head as it moves from right to left or left to right.
  • Page 76 Note that any settings already saved in the printer will be overwritten. 5. Use the d/u buttons to select Head Alignment and press the Z button. 6. Use the d/u buttons to select Manual(Uni-D) or Manual(Bi-D) and press the Z button.

  • Page 77: Feed Adjustment (Manual Feed Adjustment)

    Feed Adjustment (Manual Feed Adjustment) Feed Adjustment is used to correct banding (horizontal banding, lines, or strips of uneven color). Feed Adjustment can be performed automatically or manually. For more information on automatic feed adjustment, see “Feed Adjustment” on page 68. This section explains how to perform manual feed adjustment.

  • Page 78: Using A Test Pattern

    Using a Test Pattern Primary and Secondary adjustments are required. Normally the Secondary adjustment is performed after the Primary adjustment. Primary adjustment alone may be sufficient if you only wish to accurately print the length of a design. 1. After confirming that the printer is ready to print, press the Menu button. The settings menu will be displayed.
  • Page 79 When printing is complete, the media will automatically be fed to a position where the pattern is clearly visible. Note: To rewind the media, press the u button. 10. Measure the distance between the “+” symbols. Record either the distance between the two center symbols or the average of the distances between the left, center, and right symbols.

  • Page 80: Performing Feed Adjustment During Printing

    In the following example, this would be pattern number 3. 16. The pattern number is displayed in the control panel. Using the d/u buttons, enter the pattern number recorded in Step 14 and press the Z button. 17. Enter the number for each line, from A to F, and press the Z button. 18.

  • Page 81: Printable Area

    3. If you are not satisfied with the results, use the d/u buttons to enter an adjustment value. 4. Press the Z button when settings are complete. Once the feed amount has been adjusted, printing will continue at the new value. Note: The new value is erased when: ❏...
  • Page 82 1 (right edge of media) Varies with the option selected for Media Size Check. On selected for Media Size Check: The right edge of the media. Off selected for Media Size Check: The default right edge position (as far as the platen past the center of the label on the pre-heater).

  • Page 83: Chapter 3 Maintenance

    Chapter 3 Maintenance Daily Maintenance To maintain print quality, perform the following inspection and cleaning before starting work each day. Cleaning the Platen Heater, Pressure Rollers, and Media Holding Plates Caution: ❏ The heaters and media holding plate may be hot; observe all necessary precautions. Failure to observe the necessary precautions could result in burns.
  • Page 84 Remove particles of paper and dust from the pressure rollers using a soft-bristled brush. 5. Clean the media holding plates and platen heater. Dampen a soft cloth in water, wring it out thoroughly, and use it to remove lint and dust from the media holding plates on both the left and right sides and from the platen.

  • Page 85: Checking For Clogged Nozzles

    Checking for clogged nozzles We recommend that you check the nozzles for clogs each time you print to ensure quality results. Ways to Check for Clogs There are three ways to check for clogs. ❏ Auto Nozzle Check The printer automatically checks for clogs at specified intervals by scanning a test pattern with a sensor as it is being printed.
  • Page 86 This section explains how to print and inspect a check pattern. 1. After confirming that the printer is ready, press the # button. The Maintenance menu will be displayed. 2. Select Nozzle Check and press the Z button. 3. A nozzle pattern will be printed. When printing is complete, the media will automatically be fed to a position where the pattern is clearly visible.

  • Page 87: Head Cleaning

    Example of clogged nozzles Perform head cleaning if any segments are missing from the pattern. See “Head Cleaning” on page 87. 5. The menus close when printing is complete. Head Cleaning Should the nozzle pattern contain faint or missing segments, you may be able to unclog the nozzles by cleaning the print head as described below.
  • Page 88 Head cleaning is performed automatically at selected intervals of 1 to 10 pages. See “Printer Setup Menu” on page 124. This section explains how to clean the head if you find that the nozzles are clogged on printing a test pattern. 1.

  • Page 89: Regular Maintenance

    5. Select a cleaning level and press the Z button. The menu will close when cleaning is complete. Print a nozzle pattern and inspect the results to determine whether the problem has been resolved. See “Checking for clogged nozzles” on page 85. If you paused the printer in Step 1, printing will resume when head cleaning is complete;...
  • Page 90 ❏ A clean room wipe (not included) A lint-free (non-woven) cleaning cloth. Use to clean around the print head. ❏ A metal or plastic made from PP or PE tray (not included) Used cleaning sticks and wiper, wiper cleaner, and flushing pads taken from the printer can be placed here.
  • Page 91 Caution: ❏ Store ink cleaner in a location out of reach of children. ❏ Wear protective eyewear and gloves when handling Ink Cleaner. Should Ink Cleaner contact your skin or enter your eyes or mouth, immediately take the following actions: If fluid adheres to your skin, immediately wash it off using large volumes of soapy water.

  • Page 92: Regular Part Cleaning

    Important: ❏ Ink cleaner should be used only to clean the area around the wiper, caps, and print head. Using ink cleaner on other parts of the printer could damage the product. ❏ Used ink cleaner is classified as industrial waste and should be disposed of in the same way as used ink.
  • Page 93 Moving the Print Head This section describes how to position the print head for part cleaning. Important: Be sure to follow the steps below when positioning the print head. Moving the print head manually could cause malfunction. 1. Confirm that the printer is on and press #. The Maintenance menu will be displayed.
  • Page 94 Cleaning Around the Print Head Inspect the area around the print head and remove any ink stains as described below. 1. Use a cleaning stick to wipe the areas of the print head shown in the illustration. Important: Be sure to use a narrow cleaning stick to clean between the nozzles (the four colored areas shown in the illustration).
  • Page 95 Important: ❏ Be sure not to touch the nozzle surface during cleaning. Failure to observe this precaution could damage the print head. ❏ The parts shown below are sensors. Be careful not to touch this area with your hands or clean room wipes.
  • Page 96 2. Remove the wiper. Holding the wiper by the attachment point, tilt it to the left and lift it out. 3. Clean the front and back of the wiper with a cleaning stick. 4. Clean the bottom of the wiper with a cleaning stick. Maintenance...
  • Page 97 5. Clean the attachment points with a cleaning stick. 6. Return the wiper when cleaning is complete. Place the wiper on the attachment point and press it down until it clicks into place. 7. Clean the area around the outside of the four caps with a cleaning stick. Maintenance...

  • Page 98: Cleaning The Wiper Cleaner And Rail

    Important: Do not touch the insides of the caps. Failure to observe this precaution could deform the affected parts. Cleaning the Wiper Cleaner and Rail Important: Failure to regularly clean the wiper rail could result in product malfunction. 1. Clean the area around the print head, the wiper and the caps as described above, and then press the Z button to move the wiper to the rear.
  • Page 99 Press the release lever as shown, then lift the wiper cleaner from the printer. 3. Check the bottom of the wiper cleaner for debris and ink build-up, and clean or replace it as necessary. 4. Clean the wiper rail. Dampen a cleaning stick with ink cleaner (available separately) and use it to clean the area shown.

  • Page 100: Disposing Of Waste Ink

    At this point, please provide the Waste Ink Data Sheet to the industrial waste disposer. You can download it from the EPSON website. The printer tracks waste ink and displays a message when the counter reaches the warning level.

  • Page 101: Replacing The Waste Ink Bottle

    Note: If you replace the waste ink bottle before being prompted by a message in the control panel, reset the waste ink counter using the Waste Ink Counter option in the Maintenance menu. See “The Maintenance Menu” on page 127. Important: Only reset the counter when replacing the waste ink bottle.

  • Page 102: Replacing The Wiper And Wiper Cleaner

    2. Insert the waste ink tube into the mouth of the new waste ink bottle and place the waste ink bottle in the holder. Tightly seal the lid on the used waste ink bottle. Important: ❏ Be sure to confirm that the waste ink tube is inserted in the mouth of the waste ink bottle. Ink will spill onto the surrounding area if the tube is not inserted in the bottle.
  • Page 103 3. Press the Z button to move the print head to the cleaning position. 4. Open the right maintenance cover. 5. Remove the wiper cleaner. Grasp the cleaner as shown and lift it from the printer. 6. Insert a new wiper cleaner. Maintenance...
  • Page 104 Place on the attachment point and press down until you hear a click. 7. Remove the wiper. Holding the wiper by the attachment point, tilt it left and lift it out. 8. Insert new wiper. Maintenance...

  • Page 105: Replacing The Flushing Pad

    Place on the attachment point and press down until you hear a click. 9. Close the maintenance cover and press the Z button. The menus will close when the print head returns to its normal position. Replacing the Flushing Pad Replace the flushing pad as directed below: ❏...
  • Page 106 1. Confirm that the printer is on and press #. The Maintenance menu will be displayed. 2. Use the d/u buttons to select Head Maintenance and press the Z button. 3. Press the Z button to move the print head to the cleaning position. 4.

  • Page 107: Cleaning Check Sheet

    Insert the two hooks on the flushing pad into the slots as shown and press the tab down until the pad clicks into place. 7. Close the maintenance cover and press the Z button. 8. The menus will close when the print head returns to its normal position. Cleaning Check Sheet Print these pages to track maintenance tasks.
  • Page 108 Component to be Cleaned on date cleaned 1 Platen heater, pressure rollers, media holding plates 2 Print head 3 Wiper 4 Caps Remove and shake ink cartridge Explanation Clean if you notice lint from print media, dust, or ink stains. ❏...

  • Page 109: Replacement Check Sheet

    Replacement Check Sheet Print these pages to track maintenance tasks. Maintenance...

  • Page 110: Replacing Ink Cartridges

    Component to be Cleaned on date replaced 1 Flushing pad 2 Wiper 3 Wiper cleaner 4 Waste ink bottle Note: Order maintenance kits (T724100) once the contents of the supplied maintenance kit are exhausted. Note: Use ink cleaner (T699300) for stains that can not otherwise be removed. Replacing Ink Cartridges If one of the installed ink cartridges is expended, printing cannot be performed.

  • Page 111: How To Replace

    You can use the same procedure to replace all ink cartridges. Important: Epson recommends the use of genuine EPSON ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 112 4. Remove the new ink cartridge from its bag. Shake the ink cartridge for 5 seconds 15 times horizontally in approximately 5 cm (2-inch) movements as shown in the illustration. Important: Do not touch the ink cartridge IC chip. Otherwise, you may not be able to print properly.

  • Page 113: Parts That Are Periodically Replaced

    Print head life varies with operating conditions. Base the decision to replace the print head on the quality of the print results. Contact your dealer or EPSON Support for information on replacing components. Component status can be printed by selecting Print Status Sheet in the setup menu. See “The Printer Status Menu”...

  • Page 114: Chapter 4 Using The Control Panel Menu

    Chapter 4 Using the Control Panel Menu Menu Operations The menus are used as shown below. Menu List The following items and parameters can be set and executed in the Menu. See the reference pages for more details on each item. Using the Control Panel Menu...
  • Page 115 Menu Item Media Setup Media Remaining See “The Media Remaining Setup Setup Menu” on page 118. Length Remaining Alert Print Remaining Length Select Media Customize Settings Current Settings RIP Settings Platen Gap Head Alignment Input thickness. Roll Type Tension Measurement Media Tension 1 to 30 (media setting bank) Setting Name...
  • Page 116 Menu Item Media Suction Head Movement Multi-Strike Printing Roll Type Tension Measurement Media Tension Feed Speed Print Media List Printer Setup Side Margin(Right) See “Printer Side Margin(Left) Setup Menu” on page 124. Print Start Position Media Size Check Media End Check Media Skew Check Auto Nozzle Check Nozzle Check Cycle...
  • Page 117 Menu Item Maintenance Nozzle Check See “The Cleaning Maintenance Menu” on page All Nozzles 127. Selected Nozzles C1/M1, Y1/BK1, BK2/Y2, M2/C2 Head Washing Head Maintenance Waste Ink Counter Ink Level See “The Ink Level Menu” on page 128. Print Logs Print Job Log Sheet See “The Print Show Total Prints...

  • Page 118: Details Of The Menu

    Menu Item Preference Date And Time See “The Language Preference Menu” on page 129. Unit: Length Unit: Temperature Alert Sound Setting Alert Lamp Setting Reset All Settings See “The Reset All Settings Menu” on page 130. Details of the Menu The Media Setup Menu The Media Setup menu can be accessed directly by pressing the M button.

  • Page 119: Customize Settings

    Item Parameter Print Remaining Print Length Select Media Parameter RIP Settings 1 to 30 (media setting bank number) Customize Settings Item Parameter Current Settings RIP Settings Item Parameter Platen Gap Head Alignment Explanation Use Print Remaining Length to print the amount of media remaining on the current roll before replacing it with another type of media.
  • Page 120 Item Parameter Input thickness. 0.1 to 1.0 mm (4 to 40 mil) Auto(Uni-D) Print Auto(Bi-D) Manual(Uni-D) Manual(Bi-D) Roll Type Printable Side Printable Side Tension Periodically Measurement Every page Media Tension 0 to 40 1 to 30 (media setting bank number) Item Parameter Setting Name...
  • Page 121 Item Parameter Feed Adjustment Auto Manual Platen Gap Head Alignment Auto(Uni-D) Auto(Bi-D) Manual(Uni-D) Manual(Bi-D) Heating & Drying Explanation Use this option if banding (horizontal banding, lines, or strips of uneven color) persists after head cleaning and head alignment have been performed. Auto feed adjustment adjusts the feed automatically using data collected by a sensor while a test pattern is printed.
  • Page 122 Item Parameter Heater Pre-heater/platen Temperature heater: 30 °C to 50 °C (86 °F to 122 °F) After heater: 30 °C to 55 °C (86 °F to 131 °F) Drying Time Per 0 to 10sec Pass After Heater Mode 1 Feed Mode 2 Additional Dryer Media Suction...
  • Page 123 Item Parameter Head Movement Data Width Printer Full Width Multi-Strike Printing 2 to 8 Roll Type Printable Side Out Printable Side In Tension Periodically Measurement Every page Media Tension 0 to 40 Feed Speed 1 to 2 Print Media List Parameter Print Explanation...

  • Page 124: Printer Setup Menu

    Printer Setup Menu indicates default settings. For more information on margins and media size, see “Printable area” on page 81. Item Parameter Side Margin(Right) 3 to 25 mm (0.12 to 1.00 inch) Side Margin(Left) 3 to 25 mm (0.12 to 1.00 inch) Print Start Position 0 to 800 mm...
  • Page 125 Item Parameter Media End Check Media Skew Check Auto Nozzle Check Nozzle Check Cycle 1 to 10 pages Options When Continue Clogged Printing Stop Printing Print Nozzle Pattern 1 to 10 pages Explanation Choose whether the printer automatically detects (On) or does not automatically detect (Off), the end of the media.
  • Page 126 Item Parameter Periodical Cleaning 1 to 24 hours Cleaning Cycle 1 to 10 pages Heat Off Timer 15 to 240 minutes Restore Settings Explanation Choose the frequency with which the printer performs head cleaning: never (Off) or after 1 to 24 hours. Periodic head cleaning will not be performed while Off is selected.

  • Page 127: The Maintenance Menu

    The Maintenance Menu The Maintenance menu can be accessed directly by pressing the # button. Item Parameter Nozzle Check Print Cleaning All Nozzles Execute (Light)/Execute (Medium)/Execute (Heavy) Selected Nozzles C1/M1 Execute (Light)/Execute Y1/BK1 (Medium)/Execute (Heavy) BK2/Y2 M2/C2 Head Washing C1/M1 Y1/BK1 BK2/Y2 M2/C2...

  • Page 128: The Ink Level Menu

    The Ink Level Menu Item The Print Logs Menu These items are used to track consumables. Item Parameter Print Job Log Sheet Print Show Total Prints XXXXXX m (XXXXXX ft The Printer Status Menu These items track printer use and settings. Item Parameter Print Status Sheet...

  • Page 129: The Network Setup Menu

    The Network Setup Menu indicates default settings. Item Parameter IP Address Setting Auto Panel IP: XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX Bonjour Print Status Sheet Print Restore Settings The Preference Menu indicates default settings. Item Parameter Date And Time MM/DD/YY HH:MM Explanation Choose whether IP addresses are obtained automatically (Auto) or manually (Panel) using DHCP.

  • Page 130: The Reset All Settings Menu

    Item Parameter Language Japanese English French Italian German Portuguese Spanish Dutch Russian Korean Chinese Unit: Length ft/in Unit: Temperature °C °F Alert Sound Setting Alert Lamp Setting The Reset All Settings Menu Parameter Explanation Select Yes to reset all settings in the Preference menu except Date And Time, Language, Unit: Length, and Unit: Temperature.

  • Page 131: Chapter 5 Problem Solver

    Chapter 5 Problem Solver When a Message is Displayed If one of the following messages is displayed, read and follow the instructions below. Messages What to do Prepare empty waste ink The waste ink bottle is getting full. Ready a new waste ink bottle. See bottle.
  • Page 132 Turn the printer off, wait for a few minutes, and then turn on the Firmware update failed. printer again. Restart the printer. Use EPSON LFP Remote Panel 2 to update the firmware again. If this message appears on the LCD panel again, contact EPSON Support. Print head is nearing end The print head requires periodic replacement.

  • Page 133: When A Maintenance Call/Service Call Occurs

    What to do A part used in the printer is nearing the end of its service life. Contact your dealer or EPSON Support and tell them the maintenance request code. You cannot clear the maintenance request until the part is replaced.

  • Page 134: Troubleshooting

    Troubleshooting You cannot print (because the printer does not work) The printer does not turn on. Is the power cable plugged into the electrical outlet or the printer? Make sure the power cable is securely plugged into the printer. Is there any problem with the electrical outlet? Make sure your outlet works by connecting the power cable for another electric product.

  • Page 135: The Printer Sounds Like It Is Printing, But Nothing Prints

    You cannot print under the network environment. Are the network settings correct? Ask your network administrator for the network settings. Connect the printer directly to the computer using a USB cable, and then try to print. If you can print via USB, there are some problems on the network environment. Ask your system administrator, or refer to the manual for your network system.

  • Page 136: The Prints Are Not What You Expected

    Are you using a genuine EPSON ink cartridge? This printer is developed for use with EPSON ink cartridges. If you use non-EPSON ink cartridges, printouts may be faint, or the color of the printed image may be changed because the remaining ink level is not correctly detected.
  • Page 137 Have you compared the printing result with the image on the display monitor? Since monitors and printers produce colors differently, printed colors will not always match on-screen colors perfectly. Was a printer cover opened during printing? Opening covers during printing causes the print head to stop abruptly, resulting in uneven colors. Do not open the covers while printing is in progress.

  • Page 138: Media

    The printed surface is scuffed or soiled. Is the media too thick or too thin? Check media specifications to confirm that it is compatible with the printer. If you are using a software RIP, contact the manufacturer for information on the settings and media that can be used.

  • Page 139: Media Jams

    Try selecting Off for Tension Measurement in the setup menus. Automatic tensioning may fail to maintain some types of media at the appropriate tension, resulting in excessive slack or other tensioning problems that interfere with printing. See “Tension Measurement” on page 72. Media Jams Is the media creased or folded? Media with a strong curl or that is folded back on its leading edge or creased may cause jams or...
  • Page 140 Cease use of the printer if the media holding plates are deformed. Continued use could damage the pressure rollers or print head. Contact EPSON Support. 4. If the print head is over the media, move it away from the jam.

  • Page 141: Others

    6. Pull the media to the cutter groove and use a cutter to remove torn or creased portions. 7. Manually rewind the cut media. 8. Remove any media that remains inside the printer. 9. Turn the printer on. Important: If the printer is left off for an extended period, the print head will be left uncapped and dry out, and will not print properly when printing resumes.
  • Page 142 The control panel display keeps turning off. Is the printer in sleep mode? The printer enters sleep mode when the Heat Off Timer expires and the heaters turn off. The time before the heaters turn off can be selected in the Printer Setup menu. See “Printer Setup Menu” on page 124.

  • Page 143: Chapter 6 Appendix

    Epson recommends the use of genuine EPSON ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about...

  • Page 144: Supported Media

    Supported Media The following media can be used with the printer. Print quality is greatly affected by the type and quality of media used. Choose a media suited to the task at hand. For information on use, refer to the documentation supplied with the media or contact the manufacturer.

  • Page 145: Moving And Transporting The Printer

    Moving and Transporting the Printer This section describes how to move and transport the product. Moving the Printer This section assumes that the product is being moved to another location on the same floor without traversing stairs, ramps, or lifts. See below for information on moving the printer between floors or to another building.

  • Page 146: Transport

    3. Perform a nozzle check to check for clogged nozzles. See “Checking for clogged nozzles” on page 85. 4. Perform Head Alignment and check print quality. See “Head Alignment” on page 70. Transport Before transporting the printer, contact EPSON Support. System Requirements Consult the documentation for your software RIP. Appendix...

  • Page 147: Specifications Table

    Specifications Table Printer Specifications Printing method Nozzle configuration Resolution (maximum) Control code Media feed method Built-in memory Interface Rated voltage (#1, #2) Rated frequency (#1, #2) Rated current (#1, #2) Power consumption (#1) Power consumption (#2) Temperature Humidity Dimension Weight *1 Use a shielded twisted pair cable (category 5 or better).

  • Page 148: Standards And Approvals

    Ink Specifications Type Pigment ink Use by date Print quality guarantee expiry Storage temperature Cartridge dimensions Important: Do not refill the ink cartridges. Standards and Approvals Safety UL 60950-1 CSA C22.2 No.60950-1 Low Voltage Directive 2006/95/EC FCC part 15 subpart B Class A CAN/CSA-CEI/IEC CISPR 22 Class A AS/NZS CISPR 22 Class A EMC Directive 2004/108/EC...

  • Page 149: Appendix A Where To Get Help

    Purchase Supplies and Accessories You can purchase genuine EPSON ink cartridges, paper, and accessories from an EPSON authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at http://www.epsonstore.com (U.S. sales) or http://www.epson.ca (Canadian sales).

  • Page 150: Chapter B Software License Terms

    Chapter B Software License Terms Open Source Software Licenses Bonjour This printer product includes the open source software programs which apply the Apple Public Source License Version1.2 or its latest version ("Bonjour Programs"). We provide the source code of the Bonjour Programs pursuant to the Apple Public Source License Version1.2 or its latest version until five (5) years after the discontinuation of same model of this printer product.
  • Page 151 1.3 "Covered Code" means the Original Code, Modifications, the combination of Original Code and any Modifications, and/or any respective portions thereof. 1.4 "Externally Deploy" means: (a) to sublicense, distribute or otherwise make Covered Code available, directly or indirectly, to anyone other than You; and/or (b) to use Covered Code, alone or as part of a Larger Work, in any way to provide a service, including but not limited to delivery of content, through electronic communication with a client other than You.
  • Page 152 (a) You must retain and reproduce in all copies of Original Code the copyright and other proprietary notices and disclaimers of Apple as they appear in the Original Code, and keep intact all notices in the Original Code that refer to this License; and (b) You must include a copy of this License with every copy of Source Code of Covered Code and documentation You distribute or Externally Deploy, and You may not offer or impose any terms on such Source Code that alter or restrict this License or the recipients'...
  • Page 153 3. Your Grants. In consideration of, and as a condition to, the licenses granted to You under this License, You hereby grant to any person or entity receiving or distributing Covered Code under this License a non-exclusive, royalty-free, perpetual, irrevocable license, under Your Applicable Patent Rights and other intellectual property rights (other than patent) owned or controlled by You, to use, reproduce, display, perform, modify, sublicense, distribute and Externally Deploy Your Modifications of the same scope and...
  • Page 154 8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be incomplete or contain inaccuracies. You expressly acknowledge and agree that use of the Covered Code, or any portion thereof, is at Your sole and entire risk.
  • Page 155 11. Ownership. Subject to the licenses granted under this License, each Contributor retains all rights, title and interest in and to any Modifications made by such Contributor. Apple retains all rights, title and interest in and to the Original Code and any Modifications made by or on behalf of Apple ("Apple Modifications"), and such Apple Modifications will not be automatically subject to this License.
  • Page 156 13.3 Independent Development. Nothing in this License will impair Apple's right to acquire, license, develop, have others develop for it, market and/or distribute technology or products that perform the same or similar functions as, or otherwise compete with, Modifications, Larger Works, technology or products that You may develop, produce, market or distribute.

  • Page 157: Other Software Licenses

    The Original Code and all software distributed under the License are distributed on an 'AS IS' basis, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND APPLE HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT.
  • Page 158 Altered versions--including, but not limited to, ports to new operating systems, existing ports with new graphical interfaces, versions with modified or added functionality, and dynamic, shared, or static library versions not from Info-ZIP--must be plainly marked as such and must not be misrepresented as being the original source or, if binaries, compiled from the original source.

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