Caller Id; Contact Id - DIGITIZE DDI-10E Installation And Operation Manual

DDI-10E INSTALLATION AND OPERATION MANUAL
If an abnormal condition occurs (i.e. the dialer is reset and no restoral will be received)
the operator may also clear the condition as follows: While the dialer message is on the
display, press DIALER LOOK UP. While the display reads "DD xxx-x", press CLEAR to
remove the dialer Alarm or Trouble condition.

1.1 CALLER ID

All DDI-10E units are equipped with Caller ID. If the Alarm monitoring location
subscribes to Caller ID, the following information is printed after the first ring is received
and the DDI-10E processes the data.
The DDI-10E card processes dialer Alarm, Trouble and Restore conditions. The
SYSTEM 3505 displays and prints the incoming DDI-10E signals. The user can specify
Restoral = Yes or No for each account number. After an alarm or trouble condition
appears, the CLEAR button will blink if an invalid account number comes through or if
Restoral = N for that account number. In this instance the operator can hit the CLEAR
button when the light is blinking and the condition will be cleared. If the dialer has a
restoral feature, the user would select Restoral = Y, and the dialer would send a restoral
automatically.
CALL ID - Area Code -Phone Number
Date - Time
If the Caller ID information is being blocked by the calling party, the following information
will print:
CALL ID - Blocked
Date- Time
If the calling party is out of the Caller ID service area, the following information will be
printed:
CALL ID - Out of Area
Date - Time
Information regarding Caller ID availability can be obtained from the local telephone
carrier.

1.2 CONTACT ID

The Contact ID account number will be a nine-digit number. For example, 123401008,
where 1234 is the account number, 01 is the Group number and 008 is the
zone/contact/point, etc. number.
Leading zeros will be left blank. For example, on account 234 the Contact ID account
number may be 23401008.
Digitize, Inc. 700280-0001 Rev. B 5/11
1-2
Specifications Subject to Change Without Notice