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Related Manuals for DIGITIZE DDI-11E
Summary of Contents for DIGITIZE DDI-11E
- Page 1 DDI-11E Dual Line Digital Dialer Receiver Installation & User Manual Digitize, Inc. 158 Edison Road Lake Hopatcong, New Jersey 07849 Tel: (973) 663-1011 Part Number: 700289-0001 E-mail: info@digitize-inc.com Revision: B Website: http://www.digitize-inc.com Issue Date: 10/21...
- Page 2 Digitize, Inc. 158 Edison Road Lake Hopatcong, NJ 07849-2217 The Digitize logo (stylized) is a registered trademark of Digitize, Inc.
- Page 3 This manual has been prepared by DIGITIZE, INC. for use by its licensees, distributors and customers. The information contained herein is the property of DIGITIZE, INC. and may not be copied, disclosed or reproduced, in whole or in part, without the prior written approval of DIGITIZE, INC. Any unauthorized disclosure to, or use of the enclosed information by, unauthorized third persons shall void any and all representations, warranties and obligations on the part of DIGITIZE, INC.
- Page 4 FCC NOTICE In compliance with Paragraph 15.105 of the FCC Rules and Regulations, the following notice is provided. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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Page 5: Table Of Contents
2 Describing the System ................2-1 2.1 What is the DDI-11E Receiver? ..................... 2-1 2.2 How are systems configured? ......................2-2 2.3 What Dialer Panels work with the DDI-11E Interface? ..............2-3 2.4 Description of DDI-11E Parts ......................2-4 2.4.1 DDI-11E Front Panel ......................2-4 2.4.2 DDI-11E Rear Panel ....................... -
Page 7: Introduction
RS-232 Interfaces, Ethernet interfaces, and the Digitize System 3505. 1.3 System Organization The manual is broken down into six major areas of discussion for the DDI-11E Digital Dialer Receiver and other components of the dialer interface. They are: •... - Page 8 Introduction Digitize Inc. This page is intentionally blank. 700289-0001 Rev. B 10/21...
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Page 9: Describing The System
2.1 What is the DDI-11E Receiver? The DDI-11E is a dual line dialer receiver and one of the components of the Digital Dialer interface option. The DDI-11E allows the SYSTEM 3505 to receive alarm information through the dial-up telephone network. -
Page 10: How Are Systems Configured
Fire code requires two phone lines to the monitoring equipment. On SYSTEM 3505 units with DDI-11E, if the first phone line is unable to make a connection, the phone automatically hunts to the second phone line. (Please note: The hunt feature is provided by the local phone company, not Digitize, Inc. -
Page 11: What Dialer Panels Work With The Ddi-11E Interface
Describing the System Digitize Inc. Figure 2-4, Redundant System 3505's sharing a DDI-11E 2.3 What Dialer Panels work with the DDI-11E Interface? The following dialer formats are supported by the DDI-11E: • Silent Knight/Ademco slow, 10 BPS 3/1, 4/1, 4/2, non-extended format •... -
Page 12: Description Of Ddi-11E Parts
Describing the System Digitize Inc. 2.4 Description of DDI-11E Parts 2.4.1 DDI-11E Front Panel Figure 2-5, DDI-11E Front View L1/L2 Leds Yellow illumination indicates the connected phone line is OK (also checks for dial tone). Main PC connection LED A flashing LED indicates data being sent to SYSTEM 3505. The LED should flash at least once every 30 seconds. -
Page 13: Ddi-11E Rear Panel
11 VDC power supply connection on the back of the DDI-11E and another to plug into the AUX power output on the rear of the SYSTEM 3505. Since the DDI-11E is powered through the System 3505, the DDI-11E will also use the battery backup that the System 3505 uses. -
Page 14: Retrofits / Upgrades
DDI-11E. These include getting ON or OFF line (for redundant operation) and only answer the phone if the link between the 3505 and DDI-11E is operational. This only applies to systems that have a third backup DDI-11E at a remote location with the same phone line. -
Page 15: Installation
3 Installation Chapter 3, Installation will explain the steps to physically install a DDI-11E Receiver. 3.1 Handling 3.1.1 Unpacking and Inspection Before opening, inspect the shipping container for unusual damage. Unpack the unit and inspect it for broken component leads and bent pins. Make sure each component is tight in its socket. -
Page 16: Installing The Ddi-11E
3.3 Installing the DDI-11E. Installation of the DDI-11E is very simple and straight forward. First you need to determine if you plan on viewing the display of the DDI-11E or will it be placed in a remote location. 1. Connect phone lines. Be sure the correct phone lines are connected to phone line1 and phone line2. -
Page 17: Setting Up The System
When using the DDI-11E with Contact ID format, the only information that must be set up using the 16 SET menus is the customer number and whether the DDI-11E reports in 24 hours or less often. 700289-0001 Rev. B 10/21... - Page 18 Setting up the System Digitize Inc. After pressing 16 SET, the display will read: Press the FUNC button and the display will prompt the user to enter a password: The factory default password is 2222. Password can be changed via the keyboard.
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Page 19: Main Menu
Setting up the System Digitize Inc. 4.3 Main Menu After the password has been entered and the SET button has been pressed, the menu screen will appear and the display will read: 1=CUSTOMER ADD/CHG/DEL account 2=Set up configuration tables (translations) -
Page 20: Translate Alarm Codes To Zones
Setting up the System Digitize Inc. The System 3505 is shipped with Configurations 1 and 2 set at factory default settings. To change any default settings and/or to set up other Configuration tables, follow the instructions outlined in this section. Tables 4-1 to 4-4 list the factory default settings for Configurations 1 and 2. - Page 21 Setting up the System Digitize Inc. NOTE: Zone number selection is arbitrary. Zone numbers do not always correspond to actual zones. With some dialers Alarm and Trouble conditions must each have a separate Restoral (Secure) code. As a result, the Trouble code is usually assigned to a phantom zone number.
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Page 22: Set English Equivalents
Setting up the System Digitize Inc. 4.4.2 Set English Equivalents At the ZONE/ENGLISH EQUIV. Screen, Enter 2 (ENGLISH EQUIV.) and the display will read: Pressing the PRINT button will print the Alarm Code table and the English Equivalent (Process : For) table. -
Page 23: Opening And Closing Codes
Setting up the System Digitize Inc. 4.4.3 Opening and Closing Codes The use of a zero in the second digit allows 16 Openings/Closings to be monitored. Table 4-1 -Configuration #1, Zone Settings, Factory Default Zone Alarm Trouble Secure * If a zone number is not used in a configuration, the System 3505 will skip a line when it prints the table. - Page 24 Setting up the System Digitize Inc. Table 4-2 Configuration #1, English Equivalent, Factory Default Process Daily Test Secure All Opening Closing AC Failure Ac Now OK Line 1 Fault Line 1 OK Ground Fault Ground Now OK Battery Fail Battery OK...
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Page 25: Configuration Table Details
Setting up the System Digitize Inc. Table 4-4 Configuration #2, English Equivalent, Factory Default Process Daily Test Secure All Opening Closing AC Failure Ac Now OK Line 1 Fault Line 1 OK Ground Fault Ground Now OK Battery Fail Battery OK... -
Page 26: Data Loss
Selection1 allows the user to Add, Change, or Delete customer account information. Customer numbers are three to six digit numbers that will represent the Dialer Account number calling in to the DDI-11E. Do NOT include Zone numbers in the customer number. - Page 27 Setting up the System Digitize Inc. Press “PRINT SET INFO” button for a list of CUSTOMERs. After the operator enters the Customer number and presses the “Activate selctn now” button, the printer will print the following message: ADD CUSTOMER # XXXX 24 HR TST= Y RST = Y CONF.
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Page 28: Set Up Configuration Tables (Translations)
Setting up the System Digitize Inc. CHG CUSTOMER # XXXX 24 HR TST= Y RST = Y CONF. # X If DEL was selected, the printer will print the following message: DEL CUSTOMER # XXXX 24HR TST=Y Conf. # X Press FUNC to move the next field (RESTORE). -
Page 29: Copy One Config Table To Another
Setting up the System Digitize Inc. 4.5.3 Copy one config table to another At the CUST/CONFIG screen, Enter 3 (COPY) and the display will read: Enter the number of the CONFIG table to be copied. Press the FUNC button to... -
Page 30: Convert Sia Designators To Contact Id Text
Digitize Inc. 4.5.4 Convert SIA designators to Contact ID text The DDI-11E can process SIA dialer types. The SYSTEM 3505 processes the SIA dialers by converting the event to a CID protocol. Use the WIN3505 utility to edit the CID tables and insert the desired SIA representation to be converted to CID. If the SIA equivalent is not available in the CID conversion, you can add additional CID designations as needed. -
Page 31: Force A Daily Test After The Following
Setting up the System Digitize Inc. • Ignore CID/SIA canned text if ACCT specific message exists. (Y or N) – Upon receipt of a CID account, the SYSTEM 3505 will display and print the “Canned” CID message when processing the account. If this selection is set... -
Page 32: Rings To Answer The Phone
Setting up the System Digitize Inc. indicates that the last time the dialer tried to connect to the DDI-9/10/11E, it was unable to connect. This should be investigated to determine why the dialer failed to connect. • PNL TBL 24HR – 24HR TEST, WITH PNL TBL (Y or N) – When a dialer sends this signal, in lieu of a daily test signal, it indicates that the dialer still has an existing alarm or trouble that has not cleared. -
Page 33: On The Fly Zone Conversion
Setting up the System Digitize Inc. 4.5.8 On the Fly Zone Conversion If you have dialer accounts where there is one or two zone variations from a Configuration table, and you do not want to assign another configuration table to accommodate this difference, you can use the “On the Fly Zone Conversion”... - Page 34 EXd D4 configurator software to set up the handshake requirements in the DDI-11E as noted in Section 4-1. The DDI-11E can use the Caller ID to select the proper first handshake to use based on previous experience with the handshake that the dialer responded to previously.
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Page 35: Operation
The SYSTEM 3505 prints the actual code message it receives as an alarm. The third line of the message is the actual data transmitted to the DDI-11E. ‘RAW’ indicates the information to follow is the actual code received. The ‘1’ indicates the protocol used to decode the message. -
Page 36: Redundant Operation
Fire code requires two phone lines to the monitoring equipment. On SYSTEM 3505 units with DDI-11E, if the first phone line is unable to make a connection, the phone automatically hunts to the second phone line. (Please note: The hunt feature is provided by the local phone company, not Digitize, Inc. -
Page 37: Data Loss
Operation Digitize Inc. The fourth line of the display will read “SEE PRINTOUT” and an audible Trouble buzzer will sound. To silence the buzzer the operator must press “CLEAR”. The following message will print when the first dialer is missed:... -
Page 39: Testing The System
6 Testing the System Chapter 6, Testing the System covers the steps for testing the DDI-11E to confirm it is functioning properly. It is recommended that the entire system should be completely tested after the DDI- 11E is installed and placed into service. This test should at a minimum include: •... - Page 41 CONTACT ID CODES DDI-11E 7 Appendix A Digitize Event Log Line 1 Line 2 Line 3 Notes Prior Lev ALM LV6 Medical Personal Emerg. ALM LV6 Medical Pendant Transmit ALM LV6 Medical Fail To Check In FIRE Fire Alarm Fire...
- Page 42 CONTACT ID CODES DDI-11E Digitize Event Log Line 1 Line 2 Line 3 Notes Prior Lev ALM LV7 24 Hr. Non Burglary Carbon Monoxide Detected ALM LV7 24 Hr. Non Burglary Tank Level FA SUPV. Fire Supervisory Fire Supervisory FA SUPV.
- Page 43 CONTACT ID CODES DDI-11E Digitize Event Log Line 1 Line 2 Line 3 Notes Prior Lev TROUBLE Communication Trbl LR Radion Xmitter Fault TROUBLE Communication Trbl, Failure to Communicate TROUBLE Communication Trbl, Loss of Radio Supervision TROUBLE Communication Trbl, Loss of...
- Page 44 CONTACT ID CODES DDI-11E Digitize Event Log Line 1 Line 2 Line 3 Notes Prior Lev BURGLARY Open/Close Wrong Code Data (No Restore) BURGLARY Open/Close Legal Code Entry (No Restore) BURGLARY Open/Close Re-arm After Alarm (No Restore) BURGLARY Open/Close Auto Arm Time...
- Page 45 CONTACT ID CODES DDI-11E Digitize Event Log Line 1 Line 2 Line 3 Notes Prior Lev TROUBLE Test/Misc Manual Test (No Restore) TROUBLE Test/Misc Periodic Test (No Restore) TROUBLE Test/Misc Periodic RF Transmission (No Restore) TROUBLE Test/Misc Fire Test TROUBLE...
- Page 46 Configuration Worksheet 8 Appendix B Zone Settings Worksheet Configuration # ___________ ZONE ZONE ALM ZONE 700289-0001 Rev. A 08/13...
- Page 47 Configuration Worksheet English Equivalent Worksheet Configuration # _______________ PROCESS DAILY TEST SECURE ALL OPENING CLOSING AC FAILURE AC NOW OK LINE 1 FAULT LINE 1 OK GROUND FAULT GND NOW OK BATTERY FAIL BATTERY OK LINE 2 FAULT LINE 2 OK DATA LOSS 700289-0001 Rev.
- Page 49 Configuration Worksheet FCC INFORMATION The DDI-11E connects to the telephone line by means of a standard jack (USOC RJ11 C or USOC RJ45 S). Connection to telephone company coin operated service (central office implemented system) is prohibited. Connection to party line service is subject to State tariffs.
- Page 50 Digitize by telephone or in writing. Buyer will prepay all freight charges to return any products to the repair facility designated by Digitize and include the RMA number on the shipping container. Digitize will, at its option, either repair the defective products or parts or deliver replacements for defective products or parts on an exchange basis to Buyer, freight prepaid to the Buyer.
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