Chapter 18: Voicemail; Message Waiting Indication - Avaya 9500 Series Manual

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Chapter 18: Voicemail

If your telephone system includes a voicemail server, pressing the
voicemail. Your system administrator can configure whether that access uses either spoken prompts
from the voicemail server or visual menus on the phone called 'visual voice'. This guide assumes
the default operation of using the visual voice menus.
This section covers just the visual voice functions that you can use from the phone's menus. For the
full range of mailbox controls that you may be able to use, see
Related links

Message Waiting Indication

Accessing the Visual Voice Menus
Checking Messages Using Visual Voice
Leaving a Message
Using Voicemail Email
Recording Your Mailbox Greeting
Record Your Name
Changing Your Voicemail Code
Switching Voicemail On/Off
Transferring a Call to Voicemail
Sending an Incoming Call to Your Mailbox
Voicemail Short Codes
Other Mailbox Guides
Message Waiting Indication
The message lamp on your phone is used to indicate when you have new messages in your
voicemail mailbox.
The system administrator can also configure it so that you receive new message waiting
indications for hunt groups or other users.
Related links
Voicemail
on page 97
January 2023
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on page 104
Using 9500 Series Phones on Avaya IP Office
Comments on this document? infodev@avaya.com
Other Mailbox Guides
on page 103
MESSAGE button accesses
on page 104.
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