Using Voicemail Email; Recording Your Mailbox Greeting - Avaya 9500 Series Manual

Voicemail

Using Voicemail Email

Voicemail email is a feature where emails are sent to your email address when your voicemail
mailbox receives a new voicemail message. The email can include the voicemail message as an
attachment or it can be just an alert.
Procedure
1. Press the
• Depending on how your system is configured, you may be required to enter your
voicemail password and then press Done.
2. The Visual Voice menu is displayed.
3. Use the up and down cursor keys to scroll to the option Email. This option is only available
if your email address has been set in your voicemail settings by the system administrator.
4. The menu displays your current voicemail email mode setting. Press Change to scroll
through the possible settings:
• Off - Do not send any emails.
• Copy - Send an email with a copy of the new voicemail message attached.
• Forward - Send an email with the new voicemail message attached and delete the
message from the voicemail mailbox.
• Alert - Send an email telling you there is a new message but do not attach a copy of the
message.
5. When the required setting is displayed, press Save. To exit without changing the setting,
press Cancel.
Related links
Voicemail on page 97

Recording Your Mailbox Greeting

Whilst the voicemail system plays a generic greeting to callers, prompting them to leave a
message, you can replace it with your own greeting for your mailbox.
Procedure
1. Press the
• Depending on how your system is configured, you may be required to enter your
voicemail password and then press Done.
2. The Visual Voice menu is displayed.
3. Use the up and down cursor keys to select Greeting and press Select.
January 2023
MESSAGE button.
MESSAGE button.
Using 9500 Series Phones on Avaya IP Office
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