Attended Transfer - Grandstream Networks WP820 User Manual

Attended Transfer

1. Press "Transfer" softkey during a call, and then enter the number you want to transfer the call to.
2. Select Attended transfer by pressing on Attended key.
3. After transfer target answers the call, the following screen will be shown up. If the transferor taps on Confirm, the call will be
transferred, and the WP-820 will hang up the call.
4. If the user taps on "Split" soft key to separate the calls, the user will talk to the second established call while the first call is
on hold.
Figure 56: Blind Transfer
Figure 57: Attended transfer
Figure 58: Attended
transfer options