Grandstream Networks WP820 Series Welcome Manual

Telephone sets

Hide thumbs Also See for WP820 Series:

Table of Contents

Download this manual

WELCOME

GUIDE

Grandstream WP820 Series Telephone Sets

Welcome to the Cloud! Thank you for choosing Sonictel

as your managed service provider. This manual will

guide you through the initial setup & teach you the basic

functions of your new enterprise phone system.

844.SONICTEL | www.sonictel.com | help@sonictel.com

Table of Contents

Need help?

Do you have a question about the WP820 Series and is the answer not in the manual?

Page 1 WELCOME GUIDE Grandstream WP820 Series Telephone Sets Welcome to the Cloud! Thank you for choosing Sonictel as your managed service provider. This manual will guide you through the initial setup & teach you the basic functions of your new enterprise phone system.
Page 2 BASIC CALL FEATURES PLACING A CALL Using the handset: 1. Pick up the handset 2. Enter the number when the handset is idle, and press To place a call from the local directory: 1. Press THE MENU softkey when the handset is idle and select “CONTACTS” 2.
Page 3 CALL HOLD & RESUME To place a call on exclusive hold: Press the HOLD soft key during an active call To resume the call: Press the UNHOLD soft key during an active call CALL TRANSFER You can transfer a call in the following ways: Blind Transfer 1.
Page 4 Thank you for choosing Sonictel for your Telecom needs! If you require additional assistance after reading through this user guide, please contact your Sonictel Support team at 1.844.SONICTEL, Option 3 or open up a trouble ticket by sending an email with an explanation of the issue that you’re having to help@sonictel.com Note: The best way to reach us for service requests and updates is to email help@sonictel.com...