Ending Calls; Rejecting Calls; Call Hold/Resume; Call Waiting - Grandstream Networks WP820 User Manual

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Using WP820 Web Interface
1. Access WP820 Web GUI Interface.
2. Navigate to Account
3. Set "Auto Answer" to "Yes". (By default, set to "No").

Ending Calls

To terminate the calls, press Hang-Up key
.

Rejecting Calls

To reject an incoming call, press Hang-Up key
.

Call Hold/Resume

During active call, press the right softkey "Hold" to put the established call on hold.
To resume the call, press the right softkey "Unhold" while the established call is being on hold.
Note
If you press on" Options" during the established call, and then make a new call to another number, the first call will be on hold
automatically and users can put up to 2 calls on hold at the same time

Call Waiting

This feature will notify you of a new incoming call during an established call and display the incoming call information visually
on the LCD screen and a call waiting tone will be heard. If this feature is disabled, the new incoming call will be automatically
rejected.
This feature is enabled from the WP820 Web GUI:
1. Access WP820 Web Interface.
2. Go to Phone settings
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3. Set "Disable Call Waiting" and "Disable Call Waiting Tone" to "No". (Default is No).
4. Press Save and Apply buttons to confirm the new settings.
Users now will be able to hear the call waiting tone and it will be visible as well on the LCD screen as displayed on the
following screenshot.
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Call Settings
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Call features.
Figure 52: Hold/Unhold Calls
Call Settings.

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