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Error messages and troubleshooting
The detector provides error messages to help troubleshoot system problems.
The tables in this section are organized as follows:
•
Messages requiring you to perform corrective action including messages
encountered at startup and during operation.
•
Messages requiring you to cycle power, and then contact Waters
Technical Service personnel if an error persists (see
technical service" on page
•
General troubleshooting problems, containing a description of the
symptom, possible causes, and corrective actions.
Startup error messages
Startup diagnostic tests run automatically when you power-on the detector.
They verify the proper operation of the detector electronics. If one or more of
the tests fail, the detector beeps and displays an error message. For serious
errors, it displays the word "Error" in the control panel and in the console.
To reduce the likelihood of errors, be sure the flow cell contains
Tip:
transparent solvent (such as methanol), and the front door is securely closed.
The table below provides startup and operating error messages, descriptions,
and recommended actions you can take to correct the problem. These
messages appear in the console log.
Startup and operating error messages:
Error Message
15-Volt fuse failed
24-Volt fuse failed
64
34). Most of these errors arise on startup.
Description
Fuse failure was
detected
Fuse failure was
detected
"Contacting Waters
Corrective Action
1. Cycle power to the
detector.
2. Contact Waters
Technical Service.
1. Cycle power to the
detector.
2. Contact Waters
Technical Service.
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Table of Contents
Troubleshooting
