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Introduction
This chapter provides steps for solving problems if the MiniArray
thoroughly tested at the factory before it was shipped. If you are unable to make a successful
connection, it is possible that the MiniArray
source of your problem lies elsewhere. As with any microcomputer product, start with simple
hardware and software problems, and then work toward more complex problems (i.e.,
operating system and/or applications).
Troubleshooting
The following troubleshooting process addresses some of the typical problems and with
some basic solutions. If a problem arises while you are in an application, refer to the
software documentation.
• No Video
• Verify that power is ON, and LED in power switch is lit.
• Verify that SBC and any other adapter boards are connected properly.
• Verify that monitor is turned ON, and verify that power is connected to
• Verify that two or four 72-pin, memory SIMMs are connected properly on the
• If some device other than a modem is connected to COM 1, verify that the
• Remove all connectors from the SBC and adapter boards, except the video
• Verify that fan in front of card cage is running. If power is on and fan is
• If problem persists, contact MultiTech's Technical Support Department, refer
• SBC does not boot correctly or hangs after video appears
• Run BIOS Setup Utility to verify correct configuration for system and drives
• If boot PROM is used, verify that network and adapter card are configured
34
NOTE: Make sure to turn power OFF to reconnect boards.
monitor and video cable is connected to video connector on SBC.
SBC. The SIMMs they must be the same brand, size and speed.
DCD jumper is not installed.
connector, and then power ON the MiniArray
then there is a problem with one of the cables or one of the peripherals. Try
each cable, one at a time, to isolate the bad cable or peripheral.
stopped, check to be sure power connectors from power supply to midplane
are fully connected.
to Chapter 6 of this manual.
(press <DEL> as system boots).
properly to see the network.
III
fails. Your MiniArray
III
is defective. However, it is more likely that the
III
. If MiniArray
III
was
III
now has video,
MA6
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