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3
Getting Help
Who to Call
Who to Call
Technical Support
Customer Service
Spare Parts
Technical Publications Editor
86
Ion Trap and DSQ Series Direct Probe System User's Guide
We value opportunities to hear from you or to help you. Here are a list of frequently used
contacts.
Thermo Fisher Scientific offers Technical Support via phone Monday through Friday 9:00
AM to 6:00 PM Eastern US time. Our staff of certified professionals will answer your
technical questions regarding all Thermo Fisher Scientific product lines. Please contact us by
phone/fax or mail at:
Thermo Fisher Scientific Technical Support
1400 Northpoint Parkway, Suite 10
West Palm Beach, FL 33407
Phone: 1 (800) 685-9535
Fax: 1 (561) 688-8736
For customer service, contact your local Thermo Fisher Scientific office or dealer.
To order spare parts, contact:
Customer Service & O/P
1400 North Pointe Parkway, Suite 10
West Palm Beach, FL 33407
Phone: 1 (800) 532-4752
Thermo Fisher Scientific Corporation
2215 Grand Ave. Pkwy
Austin, TX 78728 USA
(512)-251-1400
Email: techpubsaustin@thermo.com
Thermo Scientific
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