RoboSense LiDAR RS-Ruby Plus User Manual page 33

GPS/PTP not synchronizing
No data output when sensor
connected to a router
the point cloud, there is a fixed
blank area that continuously
rotates
RSVIEW software outputs point
cloud into a ray
Make sure that the synchronization mode has been switched to the

correct mode on the web page
Make sure that the GPS baud rate is 9600bps and serial port set to 8N

1( 8 bits, no parity, 1 stop bit).
Check whether the GPS signal level is 3.3V TTL or RS232

Make sure that the 1PPS pulse is continuous and the connection is

correct
Make sure that the GPRMC message of NMEA is correct

Make sure that the GPS and Interface Box share the same ground

Make sure that the GPS has received valid message

Make sure that the GPS module is outdoors

Check if the PTP Master synchronization protocol complies with the

current PTP protocol
Check if the PTP Master is working properly

Turn off the DHCP function of the router or set the IP of the sensor to

the correct IP inside the router
This phenomenon is normal, because the ROS driver performs frame

display according to a fixed number of packets, and the blank part of
the data will be displayed in the next frame
If you are using a windows 10 system, please set RSVIEW to run in the

mode compatible with windows 7
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RS-Ruby Plus User Manual