Henny Penny FlexFusion ELECTRIC SPACESSAVER Service Instructions Manual page 74

Error messages
11.18 5010: The application could not be started. Restore configuration
backup?
Description
Troubleshooting
11.19 5013: Application could not be restored! Restore to factory settings
with OK.
Description
Troubleshooting
11.20 Unit was restarted after power failure
Description
Troubleshooting
74
Starting the software is not possible because of an error. The system
will attempt to restore the configuration.
Confirm message. An automatic restore starts.
Next, update the software.
If the error continues to appear, the operating panel needs to be
replaced. With software version 1.78 (10/2018) or higher, a
restore is possible by means of a rescue tool. Contact the
manufacturer in this regard.
Starting the software is not possible because of an error. The system
will attempt to restore the configuration.
Confirm message. An automatic restore starts.
Next, update the software.
If the error continues to appear, the operating panel needs to be
replaced. With software version 1.78 (10/2018) or higher, a
restore is possible by means of a rescue tool. Contact the
manufacturer in this regard.
The message appears after an interruption of the supply voltage
during an active cooking program.
Make sure that the unit was not switched off by means of the "On/
Off" switch during an active cooking program. In this case, the
control is disconnected from power, which is interpreted by the
software as a power failure. Stop the cooking program before
switching the unit off.
Make sure that the customer's supply voltage is reliable.
Service-instructions