Directory of contents 1 Password overview ............ 7 2 Introduction ................. 8 2.1 About this manual ................ 8 2.2 Warranty .................... 8 3 Safety instructions ............. 9 4 Opening and closing the unit .......... 10 4.1 Removing and attaching the rear panel ........ 10 4.1.1 Remove the rear panel. ................ 10 4.1.2 Attaching the rear panel ...
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Directory of contents 6.17 Backing up data ................ 33 6.18 Water filter maintenance .............. 33 6.19 Importing contact data .............. 34 6.20 Setting units .................. 34 6.21 Settings parameters .............. 35 6.22 Backing up the SD card ............... 37 6.23 Restoring the SD card .............. 37 6.24 Background lighting .............. 37 6.25 Hour meter .................. 37 7 Status overview direct access ...
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Directory of contents The safety temperature limiter has tripped. Cooking program has ended. (1479) 11.5 Water area .................. 63 Water pressure too low (709) ................ 63 The water pressure is too low; cleaning has been paused. ...... 65 11.6 Electronics / control area ............ 66 Overtemperature control (TMP_ID2) ...
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Directory of contents Service instructions...
Password overview 1 Password overview Range Password Description Described in Installation / 2100 Setting all basic parameters (for Installation instructions commissioning example time / date). Network settings 2000 Input network addressing. Only Installation instructions for units with touchscreen control. Basic settings / user Setting of basic values ...
Introduction 2 Introduction 2.1 About this manual This service manual contains information needed by the service technician for professional and correct fault isolation, repair and maintenance of the unit. The service technician must also observe the contents of the installation instructions and the user manual. Target group Target group for this service manual is qualified personnel who are familiar with the technical functioning and operation of the unit.
Safety instructions 3 Safety instructions For servicing tasks, the service technician must be familiar with and observe regional regulations. In addition, the notes in the service manual must be observed. Danger to life due to electric current DANGER ü Disconnect power prior to performing gas and electrical work. •...
Opening and closing the unit 4 Opening and closing the unit 4.1 Removing and attaching the rear panel 4.1.1 Remove the rear panel. Image: Remove the rear panel, A Tabletop unit, B Built-in unit 1. Unscrew the screws in the back wall. 2.
Opening and closing the unit 4.2 Removing and attaching the unit cover 4.2.1 Removing the unit cover on a tabletop unit Image: Removing the unit cover a Unit cover d Lid b Steam outlet nozzle e Ventilation ring Seal f Air inlet nozzle 1.
Opening and closing the unit 4.2.3 Removing the unit cover on a built-in unit Image: Removing the unit cover a Fan d Unit cover b Seal e Air diverter Steam outlet nozzle 1. Unscrew the screws in the unit cover. 2.
Component overview 5.2 View from above F4.1 A1 Control board A2 Operating unit B0 Thermal switch 70°c (158°F) F4 Fuse 6.25 A inactive Fuse 6.25 A inactive G7 Cooling fan M8 Solenoid 24 V Q1 Main contactor Q2 Dual solid-state relay (SSR) T1 Power pack T10 Power board for motor Service instructions...
Component overview 5.3 View from rear B11 Safety temperature limiter B14 Flowmeter E1 Heating element K9 Solenoid valve for steaming 24 V Solenoid valve or double M8 Solenoid 24 V solenoid valve (only with option HoodIn) M10 Fan motor Service instructions...
Component overview 5.4 View from right B1 Cooking chamber temperature B2 Core temperature sensor sensor B4 Steaming temperature sensor G16 Circulation pump G24 Drain pump Unit with HoodIn = B4 in upper position Unit without HoodIn = B4 in lower position Service instructions...
Component overview 5.5 Additional plate on built-in version The additional plate is located under the unit's cover. G8 Cooling fan G9 Cooling fan Service instructions...
Service menu - appliance test 6 Service menu - appliance test 6.1 Service menu Description • Functional testing of individual components • Error analysis • Maintenance • Change basic settings • Software update The graphics shown may deviate due to changes and different software versions.
Service menu - appliance test 6.2 Appliance information Overview Image: Unit information display Display of the appliance-specific information 1. Software version 2. Cookbook version 3. Unit configuration 4. Serial number 5. Date of last CombiDoctor diagnosis. 6. Saved contact data Leaving the area Touch the Back field.
Service menu - appliance test 6.3 Status overview CE symbol a Status of electronic fuse b Temperature of control board Not used d Heat requirement in % e Status of safety temperature f Only on units with HoodIn limiter g Only on units with WaveClean h Only on units with WaveClean i Only on units with power j Only on units with power...
Service menu - appliance test 6.4 CombiDoctor Description The CombiDoctor offers an automatic check of the climate control system and WaveClean automatic cleaning. The tests are possible individually or as overall test. For instructions on performing, see the touchscreen. Image: Select CombiDoctor test CombiDoctorStart Selecting a program Select a program by adjusting the roller.
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Service menu - appliance test Step 3 (heat output) 1. Check of heat output. Display switches to green = test successful. Display switches to red = test not successful. Check of on-site voltage supply. Check of heating element Check of solid-state relay Check of internal fuse for load circuit (depends on unit version).
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Service menu - appliance test Step 8 (WaveClean siphon pump) 1. Check of WaveClean siphon pump. Display switches to green = test successful. Display switches to red = test not successful. Check of siphon pump via relay test. A fault is present on the component or the control board.
Service menu - appliance test 6.5 Relay test Overview Image: Overview of relay test, side 1 Relay Connector Description Info Cooking chamber light E3 24 V DC Solenoid M8 24 V DC Solenoid valve for steaming K9 24 V DC Siphon pump G24 208V AC Solenoid valve, steam Wrasen K13 208V AC Solenoid valve, steam Wrasen K12 208V AC...
Service menu - appliance test Several functions can be activated simultaneously. INFORMATION 6.6 WaveClean test (option) Description WaveClean test program for function check. Circulation pump Siphon pump Magnetic valve for water filling Door seal / leak tightness in door area. The test is used exclusively for functional testing and not to clean the cooking INFORMATION chamber.
Service menu - appliance test 6.7 Calibrating the cooking chamber sensor Description Calibration function for the cooking chamber sensor. Testing the calibration. Performing the calibration. The units are factory calibrated. Recalibration is required only in exceptional INFORMATION cases. Image: Overview a Back b Offset setting "Start/Stopp"...
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Service menu - appliance test Check calibration Prerequisite Calibrated digital temperature measurement device. The temperature in the cooking chamber is < 100°C. Fix temperature sensor of external measurement device in the cooking chamber. Use a grill rack for this. Point the sensor tip upward in order to prevent measurement errors.
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Service menu - appliance test Calibrate cooking chamber sensor Prerequisite Execute Check calibration and do not switch appliance off. Temperature display on the touch screen indicates 100°C. Calibration Adjust offset value by adjusting the roller. Let 10 minutes adjustment time elapse. The external measurement device must display a temperature between 99°C –...
Service menu - appliance test 6.8 DynaSteam test Description The DynaSteam test allows a function test of DynaSteam steaming. Calibration is not possible / necessary. Prerequisite Access to the water supply pipe in the cooking chamber. Remove both hook-in points. Dismount water supply pipe.
Service menu - appliance test 6.9 Emptying the water Description Water drainage removes water residue from the unit to prevent frost damage during transport and idle period. Prerequisite Both water connections are connected to compressed air. The pressure may not exceed 6 bar. The cooking chamber temperature is <...
Service menu - appliance test Canceling the selection Tap the "Back" field. 6.11 Audio settings Image: Overview Setting the volume Use the slider to set the desired volume. Tap the "OK" field. Changes saved. Canceling the selection Tap the "Back" field. 6.12 Select signal tones Set signal tones Set the profile by adjusting the rollers.
Service menu - appliance test 6.14 Software update Description Update of the software via the USB interface. Sounds, cookbooks, help texts and videos are not part of the software update. INFORMATION These require importing via "Importing additional content". Performing the update Perform according to instructions on the touchscreen and (see „8.1 software‟, Page 39)
Service menu - appliance test Press the Confirm button. Restore data from the SD card. A confirmation then appears on the touchscreen. Tap the "OK" button. 6.17 Backing up data Description Backup function for parameters (for example, customer settings, calibration values). Saving data on the internal SD card and USB stick (if plugged in).
Service menu - appliance test Entering the water quantity Use the number block to set the desired value. Tap the "OK" button. Changes saved. 6.19 Importing contact data Description Import of service contact data. This data can be accessed by the operator under "Equipment information".
Service menu - appliance test 6.21 Settings parameters Description Querying and setting additional parameters. Selecting parameters Selecting parameters by adjusting the roller. Tap the "Read" button. Display of set parameters. Changing parameters Use the number block to set the desired value. Tap the "Write"...
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Service menu - appliance test Basic setting Standard Adjustment Explanation value range Steam elimination mode 0 = Low "Low" setting: Minimum water consumption, 1 = Normal but higher condensate temperature and 2 = High greater steam volume. "High" setting: Maximum water consumption, but lower condensate temperature and smaller steam volume.
Service menu - appliance test 6.22 Backing up the SD card Description Export the data from the internal SD card and external USB stick. Backing up data Perform according to instructions on the touchscreen. Tap the OK button. Back-up of the data. A confirmation then appears on the touchscreen.
Status overview direct access 7 Status overview direct access 7.1 Description Direct access allows display of all processes and temperatures during operation. The status overview is intended only for the service technician. INFORMATION Overview a Hidden field for access to status overview 7.2 Opening the status overview Tap the invisible field three times quickly.
Software 8 Software 8.1 Overview 8.2 Opening the basic settings menu Switch on the unit. Tap the "Unit functions" field. Display of Appliance functions menu. Tap the "Settings" field. Display of window " PIN ". Enter password and touch Confirmation field. The password for the Settings menu is 111.
Software 8.3 Software update Prerequisite USB stick. Maximum size 32 GB. FAT formatting (default). The disk should be empty if possible. Current software update. The update is provided as packed ZIP file. Preparing the USB stick Open and download Zip file and unzip. In general, the unzipped folder is in the same directory as the previously compressed one.
Software After the update, a blue screen may appear and the software does not start. In INFORMATION this case, switch the unit off and then back on. In rare cases, this may happen again. 8.4 Importing additional content Description Import function for manufacturer contents: •...
Software Tap the "OK" field. The data is imported. A confirmation then appears on the touchscreen. Tap the "OK" field. 8.5 Importing the manufacturer's cookbook Preparing the USB stick TouchClassicDB.sdf Cooking_CODG2 a Update file b Cooking_CODG2 folder Create the folder "Cooking_CODG2" on the USB stick. Copy the update file to the "Cooking_CODG2"...
Trade show mode 9 Trade show mode 9.1 Description Trade show mode allows appliance operation for demonstration purposes. 9.2 Connecting the unit A single-phase power supply is required for operation. Appliance is connected on L1 and N. See also installation instructions. 9.3 Opening the unit functions Connecting the unit Tap the "Unit functions"...
Electronics 10 Electronics 10.1 Block diagram for the control 24V DC 208V AC 24V DC 208V AC +1-M10 +1-T10 U/V/W Legend Control board Operating unit LED illumination Fan motor Power pack Power board for motor Service instructions...
Electronics 10.2.2 Configuration Reset button The Reset button resets the e-fuse (electronic fuse) Connector X1 Description Power supply I/O board 24 V+ DC Power supply I/O board 24 V- DC Connector X3 (24V DC) Description Power supply for left light Power supply for right light Connector X4 (208V AC) Description Solenoid valve K12 (water vapor elimination)
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Electronics Connector X22 (power Description optimization, option) Output 208 V, unit (relay K1) On Output 208 V, unit (relay K2) Active Input 208 V (POS C) N (neutral) Connector X23 (208V AC) Description Siphon pump G24 WaveClean pump G16 Connector X29 (208V AC) Description Cooling fan G7 Cooling fans G8, G9.
Electronics 10.3 Additional circuit board 10.3.1 Layout The additional circuit board is present only on units with the MagicHood exhaust hood. F900 10.3.2 Configuration Connector X66 (potential- Description free) Line from hood, X20 Line from hood, X20 Fuse F900 Not used Service instructions...
Electronics 10.4 Safety overview F4.1 6,25A 208V AC 6,25A F500 208V AC 3,15A G8/G9 e-fuse 24V DC 24V DC Legend Control board Operating unit Thermal switch Cooking chamber STL LED illumination Fuse Cooling fan G8/9 Cooling fan for built-in version WaveClean pump* Siphon pump* Solenoid valve for...
Fault messages & troubleshooting 11.2 Emergency operation Description In order to allows limited use in case of error, the appliance has various emergency programs. Emergency operation is activated automatically and displayed. After elimination of the error indicated, the controller switches back into regular operation automatically. A reset is not necessary.
Fault messages & troubleshooting 11.3 Temperature sensor area Cooking chamber sensor defective (694, 695) Description Emergency operation is activated automatically and displayed. The core temperature sensor takes over the function of the cooking chamber sensor. Cooking program with core temperature sensor is no longer available.
Fault messages & troubleshooting Core temperature sensor defective (699, 700) Description The core temperature function is no longer available. Troubleshooting Is the wire or the test prod damaged physically? Remove existing core temperature sensor from the control board A1, X30 and plug in new core temperature sensor.
Fault messages & troubleshooting Water vapor sensor defective (710) Description In the event of an error, emergency operation is activated and displayed automatically. The software controls steam elimination. In this case, increased water consumption may result. Troubleshooting Check contacting from cooking chamber sensor to control board A1 X33. Error eliminated? Remove connector of existing vapor sensor from control board A1 X33 and plug in new vapor sensor.
Fault messages & troubleshooting Risk of frost (TMP_ID72, MMI_ID51) Description The unit is not ready for use. The temperature sensor on the control board is measuring a temperature of <0°C. Troubleshooting Increase the room temperature and switch on unit again. Change location of the unit.
Fault messages & troubleshooting Excess temperature in the cooking chamber (ID18, ID73) Description The measured temperature in the cooking chamber is outside the allowable range of more than 310°C. The unit is no longer operational until the cooking chamber cools down. The measurement is taken by the cooking chamber sensor, core temperature sensor and the moisture sensor.
Fault messages & troubleshooting 11.4 Motor area Warning: electric shock! Danger of death! DANGER When working on the power board, make sure that energized parts are ex- posed. Work on these components during operation and up to 3 minutes after enabling is not allows.
Fault messages & troubleshooting Fan defective. Operation not possible (1481) Description The control board A1 does not receive any response via the CAN bus cable from motor power board T10. There is an fault in the fan area. Troubleshooting Does the fault appear only sporadically? Measure the input voltage on the power Replace communication cable between power board board.
Fault messages & troubleshooting Fan defective. Cooking program was cancelled (701) Description The control board A1 does not receive any response via the CAN bus cable from motor power board T10. There is an fault in the fan area. Troubleshooting (see „...
Fault messages & troubleshooting The safety temperature limiter has tripped. Operation not possible (1480) Description There is a response from the safety circuit on the control board. STEUERPLATINE CONTROL PCB F500 3,15AT Thermal switch 70°C (158 °F) -B11 STB Garraum STL Cabinet Hauptschütz Main Contactor...
Fault messages & troubleshooting Troubleshooting Does the fault occur sporadically or only after an extended period of operation? Make sure that the air intake area is not dirty. Check that the fans are operating. Has the safety temperature limiter tripped? Reset the safety temperature limiter.
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Fault messages & troubleshooting STEUERPLATINE CONTROL PCB F500 3,15AT -B11 STB Garraum STL Cabinet Hauptschütz Main Contactor Image: Overview of the safety circuit A1 Control board B11 Safety temperature limiter Q1 Main contactor Troubleshooting Service instructions...
Fault messages & troubleshooting 11.5 Water area Water pressure too low (709) Description a Magnetic valve b Flowmeter The message appears when the water pressure is too low. This is a notification that does not result in interruption of the cooking program. Troubleshooting The water pressure at the water connection must be at least 2 bar.
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Fault messages & troubleshooting Soft water connection attached and water valve at site open? Is the fault message displayed continuously? Connect water supply or open water valve. Check sieve on the water connection for soiling. To Check the on-site water pressure while observing do this, remove the on-site water connection to the nearby water consumers.
Fault messages & troubleshooting The water pressure is too low; cleaning has been paused. Description The fault message appears if the flowmeter registers an insufficient water quantity during WaveClean. The program is stopped until the water pressure is sufficiently high again. Troubleshooting Ensure customer-supplied water supply on the soft water connection of unit.
Fault messages & troubleshooting 11.6 Electronics / control area Overtemperature control (TMP_ID2) Description The temperature sensor on the control board is measuring a temperature of >75°C (167°F). The unit is no longer operational until it cools down. Troubleshooting Check air intake area of fan and clean if necessary. Replace communication cable between motor control and motor for test purposes and perform test run.
Fault messages & troubleshooting The NFC tag is not present (1520) Description It is not possible to access the digital key (NFC tag). Troubleshooting Unplug digital key and then reinsert. De-energize unit beforehand. Change digital key. Replace control board. The operating unit battery is empty (1478) Description The date and time are lost after the unit is switched on or they reset.
Fault messages & troubleshooting Fault in moisture removal control. Limited operation Description The control board monitors, among other things, the power consumption of the solenoid. In the event of a fault, the fault message appears and the e-fuse may trip. Troubleshooting Is at least one LED strip in the cooking chamber door on when the unit is switched Check the e-fuse on the control board and reset if...
Fault messages & troubleshooting Unit was restarted after power failure Description The message appears after an interruption of the supply voltage during an active cooking program. Troubleshooting Make sure that the unit was not switched off by means of the "On/ Off“...
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Fault messages & troubleshooting Service instructions...
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