CGETF10xx-1xx
Troubleshooting
If the media converter fails, isolate and correct the fault by determining the answers to
the following questions and then taking the indicated action:
1.
Is the PWR (power) LED illuminated?
NO
•
Is the media converter inserted properly into the chassis?
•
Is the power cord installed properly in the chassis and at the external
power source and does the external power source provide power?
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
YES
•
Proceed to step 2.
2.
Is the RXC (copper link) LED illuminated?
NO
•
Check the twisted-pair copper cables for proper connection.
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
YES
•
Proceed to step 3.
3.
Is the LKF (fiber link) LED illuminated?
NO
•
Check the fiber cables for proper connection.
•
Verify that the TX and RX cables on the media converter are connected
to the RX and TX ports, respectively, on the other device.
•
If the converter is connected to another xGETF10xx-11x via fiber, make
sure that the Auto-Negotiation (DIP switch 5) is disabled (UP) in
hardware mode, or disabled via software in software mode.
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
YES
•
Proceed to step 4.
4.
Is the RXC (copper receive) LED flashing?
NO
•
If there is activity on the 1000Base-T port, disconnect and reconnect the
twisted-pair copper cable to restart the initialization process.
•
Restart the workstation to restart the initialization process.
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
YES
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
14
24-hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600
Contact Us
Technical support
Technical support is available 24-hours a day
US and Canada:
1-800-260-1312
International:
00-1-952-941-7600
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Log onto www.transition.com and click the Transition Now link.
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E-Mail
Ask a question anytime by sending an e-mail to our technical support staff.
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Address
Transition Networks
10900 Red Circle Drive
Minnetonka, MN 55343, U.S.A.
telephone:
952-941-7600
toll free:
800-526-9267
fax:
952-941-2322
Declaration of Conformity
Name of Mfg:
Transition Networks
10900 City West Parkway, Minnetonka MN 55343 U.S.A.
Model:
CGETF10xx-1xx Series Media Converters
Part Number(s):
CGETF1013-110, CGETF1014-110, CGETF1015-110,
CGETF1017-110, CGETF1018-110, CGETF1024-110,
CGETF1035-110, CGETF1040-110, CGETF1029-110,
CGETF1029-111, CGETF1029-112, CGETF1029-113,
CGETF1029-116, CGETF1029-117
Regulation:
EMC Directive 89/336/EEC
Purpose: To declare that the CGETF10xx-1xx to which this declaration refers is in
conformity with the following standards:
EN 55022:1994 + A1:1995 + A1:1997; EN 55024:1998 + Al:2001 + A2:2003
I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s).
Stephen Anderson, Vice-President of Engineering
techsupport@transition.com -- Click the "Transition Now" link for a live Web chat.
June, 2008___
Date
15
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